Customer Reviews for Whirlpool - 24" Built-In Dishwasher
Customer Rating
1
DOESN'T DRY DISHES - SMELLS MOLDY
on November 30, 2018
Posted by: Anonymous12345
from Virginia
Gender:Female
I live in an apartment complex that is renovating its apartments. The complex installed this D/W in both my former and current apartments within the past year or so. It was brand new when installed in my two different apartments.
Both dishwashers do not dry the dishes after washing them.
Some heat is generated, but the dishes and dishwasher remains wet, even when sitting for hours after washing.
If you do not have time to empty the dishwasher the same day, it starts getting a moldy smell.
If you're dumb enough to buy one of these, you will have to be sure to at least open the door to let air in if you don't have time to empty it the same day so it doesn't smart smelling moldy inside (including on your dishes).
No, my apartment does not have a problem with mold, except for the D/W.
No, I would not recommend this to a friend.
Response from whirlpool.comBy wilsoae, social care, December 3, 2018
Hi Anonymous12345, we're sorry to hear about the problem with the Dishwasher not drying properly. We would recommend checking the rinse-aid dial where the rinse aid is dispensed, as a lower setting may not dry the dishes effectively. We would also recommend for cleaning purposes, to use affresh Dishwasher cleaner to clean as this will clean away deposits and leftover soap residue. Thank you for your review!
[This review was collected as part of a promotion.] I just purchased this model and it has worked great so far! Whirlpool is a good brand and I'm happy with my purchase.
[This review was collected as part of a promotion.] It's a lot quieter than my old dishwasher. I wish that the eating utensil container was larger. There is plenty of room for dishes.
[This review was collected as part of a promotion.] I have this for a few weeks and I like that it can be changed to various configurations depending on how many items and sizes need to be cleaned at different times. My model does not show the current cycle, which I miss.
[This review was collected as part of a promotion.] Washes well. Does not dry well! I understand recesses in cups will hold water, but even the silver ware on the door is never dry.
No, I would not recommend this to a friend.
Response from whirlpool.comBy wilsoae, social care, November 21, 2018
Hi Numpsey, we would be happy to assist you! Have you made sure that the rinse aid has been filled? In the dispenser area where the rinse aid is poured, there is a dial which can modify the amount of rinse aid delivered. If you have any further questions, please feel free to contact us. We ask that you email us at Whirlpool_Digital@Whirlpool.com with the model and serial number as well as your contact information and the Review ID. We also ask that you provide us with a brief description of the problem. Thank you for the review!