Customer reviews from sony.com
Sony - 60" Class (60" Diag.) - LED - 1080p - 120Hz - Smart - HDTV
Average customer rating
4.3
(88 Reviews)
Rating breakdown 88 reviews
5 Stars
56
4 Stars
15
3 Stars
5
2 Stars
7
1 Star
5
80%of customers recommend this product.
(
69 out of
86)
Customer Reviews for Sony - 60" Class (60" Diag.) - LED - 1080p - 120Hz - Smart - HDTV
Posted by: Colaboy
Verified Purchase:Yes
Worked great out of the box. Brilliant high def picture. Easy setup. Great for uploading videos from my iPad.
I would recommend this to a friend!
Written by a customer while visiting sony.com
Posted by: manofmind
Verified Purchase:Yes
nice large screen however also notice more pixilation and blurry areas on sports shows. sound could be a lot better I would think.
No, I would not recommend this to a friend.
Response from sony.comBy Joffrey, SonySupport, June 30, 2015
Hi manofmind,
We always appreciate customers who take the time to give us their feedback. I’ll pass what you've said onto proper department. Thank you.
We always appreciate customers who take the time to give us their feedback. I’ll pass what you've said onto proper department. Thank you.
Written by a customer while visiting sony.com
Posted by: jriff
Verified Purchase:Yes
would have been 5 stars but sony dropped the ball on sound quality on this tv
I would recommend this to a friend!
Response from sony.comBy SonySupport, Joffrey, June 30, 2015
Hi jriff,
We always appreciate customers who take the time to give us their feedback. I’ll pass what you've said onto proper department. Thank you.
We always appreciate customers who take the time to give us their feedback. I’ll pass what you've said onto proper department. Thank you.
Written by a customer while visiting sony.com
Posted by: CT604
Verified Purchase:Yes
Nice tv for the price. Sony still makes great tv's.
I would recommend this to a friend!
Written by a customer while visiting sony.com
Posted by: djinmn
Verified Purchase:Yes
This is a great TV with one exception. That is the image when view action video such as the flight of a golf ball or even sometimes a baseball. When watching a golf tournament, the ball in flight will appear as two balls about 6 inches apart many times. I was told that could be the case when watching hockey but wasn't concerned because I just don't watch that much hockey. I had no idea that would be the case watching golf or baseball. If this happens with football, I'll really be upset. I could have gotten a 240 Hz refresh rate for about $300 more but didn't think I would need that. Big mistake!
No, I would not recommend this to a friend.
Response from sony.comBy Oscar, Sony Support, June 19, 2015
Hello djinmn, thank you for your message. SONY takes into consideration all good or bad feedback to improve the quality of our products. Thank you so muc for your feedback.
Written by a customer while visiting sony.com
Posted by: Brisc
Verified Purchase:Yes
I did love it until it stopped working out of the blue 7 months later. Now here I am almost 2 weeks later still without a tv. It took 2 phone calls to Sony to get the right information on how to get it fixed (even though i should get a new tv). i am not satisfied with the product or the customer service experience... The worse part about it is the fact that I only watch the tv when company comes over... So it doesn't get hardly any use...
No, I would not recommend this to a friend.
Response from sony.comBy Jeannette, Sony Support, June 21, 2015
Hello Brisc! We would like to apologize for the bad experience you have gone through, please allow us to review your case to make sure that it was handled properly by emailing us at socialsupport@am.sony.com and include your contact information, event ID from phone support, model, serial number with a description of the issue you are experiencing with this unit. We will review it and get back to you as soon as possible with an update.
Written by a customer while visiting sony.com
Posted by: Cornholio
Verified Purchase:Yes
Works great.....sound and picture quality are A+
I would recommend this to a friend!
Written by a customer while visiting sony.com
Posted by: Stinks
Verified Purchase:Yes
Would not play video files nor did thumbnails work. Worst of all the 2nd level tech support was horrible. I WILL be returning it.
No, I would not recommend this to a friend.
Response from sony.comBy Dave, SonySupport, June 17, 2015
Hello Stinks, we certainly empathize with your frustration and we apologize for the inconvenience. Please emails us at socialsupport@am.sony.com and kindly include your product information, contact details, and the event or reference ID ( if available ). We hope to seek your kind understanding regarding this matter. Sincerely yours, Dave
Written by a customer while visiting sony.com