Customer reviews from lg.com
LG - Tone+ Wireless Headset - Black
Average customer rating
4
(337 Reviews)
Rating breakdown 337 reviews
5 Stars
174
4 Stars
75
3 Stars
30
2 Stars
25
1 Star
33
75%of customers recommend this product.
(
249 out of
331)
Customer Reviews for LG - Tone+ Wireless Headset - Black
Customer Rating
4
Does Not Work With PC
on November 20, 2014
Posted by: Guy who wants the headset to connect to PC
from Cleveland, OH, USA
This is a great product and I have been using it for months. It is durable, the battery lasts nicely, the comfort and look is great. the features like next back and pause are awesome. the sound quality is great (although it could be a touch louder) I can leave my phone on the porch and cut the grass with no connectivity issues. THE ONLY PART ABOUT IT I ABSOLOUTLEY DISLIKE IS THAT I CANNOT USE IT ON MY LAPTOP. Why would such a great product limit itself to phones only? I want to use this more, and my wife attends school online and I was going to buy her a set until I realized that it will not connect to a PC.
Pros: Performance, Style/Design, easy to use, Quality
I would recommend this to a friend!
Quality
4
Features
3
Value
4
Written by a customer while visiting lg.com
Customer Rating
5
What an AWSOME product!
on January 18, 2013
Posted by: Tred
from Kansas City, KS
I have waited for years for them to perfect the technology for this. This is the first one that REALLY works like it's advertised to do. Although a little complicated at first (for an old guy like me), it has become a breeze to use.
First off, a caller can not only hear me, but also understand me through this HS. I can use the voice program in my Galaxy S3 with no problems. The sound is clear while it plays music. No interuptions, no static. The controls are easy to find.
I say, IF you're looking for a stereo headset with all the bells & whilstles, this is it. A great value for the price! Findone and try it out. GREAT!
Pros: Performance, Style/Design, easy to use, Features/Settings, Quality, it works as advertised!
I would recommend this to a friend!
Quality
5
Features
4
Value
5
Written by a customer while visiting lg.com
Customer Rating
5
Quality product
on February 10, 2013
Posted by: MDJay
from Queens, NY
I purchased this more than a week ago and quite honestly, I love it. The audio quality is perfect - I thought it would be mediocre but I was gladly proved wrong. I paired the device with my LG Optimus G (got it more than a month ago, absolutely love it), and the two work together like as if they were always meant to be. Even with the Optimus G's Bluetooth v. 4.0 and the TONE+'s v. 3.0, the sound is flawless.
Battery life is fantastic, simply put.
Regarding style, I actually love it. My friends are always asking what "that thing" is around my neck, but once they figure it out, they like the design as well.
The TONE+'s flexibility gets an A+ as well. Looks in online product pictures are deceiving - the memory neck strap is conveniently stretchy and comfortable. The earbuds fall into place with everything else nicely, and the magnetic holders are truly a godsend.
In terms of ease of use, these headphones are the epitome. The initial pairing is very easy, and the auto-reconnect is convenient as well. The buttons on the headset are durable and well-placed, easy to remember their location on the device when wearing them.
The reason why I gave the headset "4 stars" for features is because I would've thought that it would come with Bluetooth v. 4.0, like everything else nowadays. Of course, this shouldn't be a repellent in purchasing the TONE+, because it's still a great buy.
I intend to keep these for a long time. Love my new headphones!
Pros: Performance, Style/Design, easy to use, Features/Settings, Quality, sound quality, battery life
I would recommend this to a friend!
Quality
5
Features
4
Value
5
Written by a customer while visiting lg.com
Customer Rating
1
Poor Design
on June 18, 2013
Posted by: Ninja925
from Atlanta
I am on my second pair of the LG HBS 730 bluetooth headsets. Actually the first pair was the HBS 700 bluetooth. I had the first pair for about 5 months before the very thin casing around the wires for the ear buds started to fray and the left ear bud shorted out. I decided to give it another try and ordered the second pair which was the HBS 730 and have only had them about 2 months and right wire has already started to fray. No doubt it's only a matter of time before the right ear bud shorts out. This shows poor design quality with the casing around the wire being so filmsy. LG should really look into making the wire casing thicker and more durable. As far as the functionality of the bluetooth it is great although the range is somewhat limited. Battery life is good and holds a charge for a few days with intermitted use. I will not be buying another pair of these because of the design of them and the wires fraying so easily. I have found some similiar bluetooth headsets that look to be of better quality.
Pros: easy to use, Features/Settings
No, I would not recommend this to a friend.
Quality
1
Features
4
Value
3
Written by a customer while visiting lg.com
Customer Rating
3
Great Sound, Value, Feature, terrible wire design!
on March 28, 2013
Posted by: JCnGA
from Atlanta, GA
I purchased a set for me and my wife. I wear my set as much as I wear my glasses! Due to a design flaw in the wiring from the unit, my wires keep splitting leaving bare wires. I'm very mindful not to stress the lines, however after my 3rd set, not including wife's, my wires are shredding again. I'M EXTREMELY UPSET, as I have helped sell 8 of these to friends of mine. PLEASE LG REDESIGN THIS SO I CAN BELIEVE IN YOUR R&D DEPARTMENT AGAIN! I have LG TV's and other electronics, yet this product just doesn't cut it. By the way, I wear my headset atop my clothes, just to make sure the wires aren't constantly being bruised by my clothing.
Pros: Performance, easy to use, Features/Settings
I would recommend this to a friend!
Quality
1
Features
3
Value
4
Written by a customer while visiting lg.com
Customer Rating
4
One quibble...
on March 25, 2013
Posted by: Cell Sales
from Illinois, USA
I've had several BT devices over the years, and being in industry I've seen several off the wall designs. The LG's here are simply the most comfortable and best sounding headsets in their price range. Stereo sound, SMS reading, track controls, Siri support is all here. Others complaining of poor audio quality needs to repair their device. We've tested the headset with several Android and iOS devices, with all of them working perfectly.
The range is something to be desired, however. I noticed this with the original LG tones; it seems as though anything between your headset and the phone will cut it out. It's ok in the pocket, but if you leave your device in another room, this will cut out. Bluetooth range is 30ft, how could they not get this right!?
But it's a quibble, buy these now!
The range is something to be desired, however. I noticed this with the original LG tones; it seems as though anything between your headset and the phone will cut it out. It's ok in the pocket, but if you leave your device in another room, this will cut out. Bluetooth range is 30ft, how could they not get this right!?
But it's a quibble, buy these now!
Pros: Style/Design, easy to use
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Customer Rating
3
Great concept...fix the kinks!
on April 28, 2013
Posted by: Cande
from Atlanta, GA, USA
I am partial to LG products because I usually purchase these brands for electronics however, I am sort of disappointed. The concept of having a Bluetooth device where I can talk and listen to my music without the wires is simply genius. Unfortunately, I have had to hope that it is a good day and that the headphones are working. I have had delay in music playing, the earphones going in and out as if I am getting a call. It may be the device I am using (iPhone 4s) but IOS is here to stay. Make the repairs so that I may enjoy!!!!
Pros: easy to use, Features/Settings
No, I would not recommend this to a friend.
Quality
2
Features
5
Value
4
Written by a customer while visiting lg.com
Customer Rating
1
Not designed for sports
on March 27, 2014
Posted by: alabi ekun
from nigeria
I bought this product and enjoyed the convenience and functions especially the ability to connect to my phone and music devices simultaneously while on my Road bike. I was surprised when the device buttons started failing after just two weeks of use. I suspect they got damaged due to sweat......It would keep dialing my riding partner without end. I had to junk the low quality product for a better deal with jabra
Pls if you sweat a lot don't buy this product its tacky
Pros: Style/Design
No, I would not recommend this to a friend.
Quality
1
Features
5
Value
1
Written by a customer while visiting lg.com