Customer reviews from lg.com
LG - Tone+ Wireless Headset - Black
Average customer rating
4
(337 Reviews)
Rating breakdown 337 reviews
5 Stars
174
4 Stars
75
3 Stars
30
2 Stars
25
1 Star
33
75%of customers recommend this product.
(
249 out of
331)
Customer Reviews for LG - Tone+ Wireless Headset - Black
Customer Rating
1
does not charge
on May 10, 2017
Posted by: vijit
from india
[This review was collected as part of a promotion.] headset does not charge properly always hears a message please charge battery low
Pros: easy to use
No, I would not recommend this to a friend.
Quality
2
Features
1
Value
1
Written by a customer while visiting lg.com
Customer Rating
5
Best I've had
on March 15, 2018
Posted by: GRich
I've had mine for OVER 3 years. All others don't have the volume quality these have. I'm heart broken that they have died after so long.
Pros: ease of use, battery, Performance
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Customer Rating
5
Long battery life
on November 3, 2017
Posted by: ZacharaniumC
from Idaho, United States
[This review was collected as part of a promotion.] 10 hours of music, perfect for workouts. I like pears.
Pros: easy to use
I would recommend this to a friend!
Quality
3
Features
4
Value
3
Written by a customer while visiting lg.com
Customer Rating
2
Battery will not last than 1 hr max
on December 9, 2017
Posted by: BSHK
Irritating vibration, battery life is less than an hour, it drain very fast, sound is good, but you can't relay on it even if you want to go for 2-3 hrs journey, it will grain in 30-40 min even if you fully charged it.
No, I would not recommend this to a friend.
Quality
1
Features
3
Value
1
Response from lg.comBy Chris, Customer Service, December 15, 2017
This is far from what we expect in regards to the performance of our headset. We would be more than happy to look into this issue for you. Our support team is available via Twitter @LGUSSupport or Facebook www.Facebook.com/LGUSA ^CP
Written by a customer while visiting lg.com
Customer Rating
1
bad
on November 17, 2017
Posted by: rony0000000
from India
[This review was collected as part of a promotion.] I bought it yesterday and not work more than
15 min
15 min
No, I would not recommend this to a friend.
Quality
1
Features
1
Value
1
Response from lg.comBy Chris, Customer Service, December 9, 2017
What you have described is far from what we expect. We would be more than happy to look into this issue for you. Our support team is available via Twitter @LGUSSupport or Facebook www.Facebook.com/LGUSA ^CP
Written by a customer while visiting lg.com
Customer Rating
1
Terrible on iPhone 4 & 5!
on January 9, 2013
Posted by: TedS.
from Houston, TX, USA
I previously owned the prior model, HBS-700 and was EXTREMELY PLEASED with both the performance and quality of the device. So much so, that I made it a point to buy the new model HBS-730 for my birthday (despite there being nothing wrong with my existing headset). My perception of the product changed entirely upon receipt and use of the new model. Sluggishness, skipping of media and worst of all, the Bluetooth range of the device was seemingly cut by two-thirds! The connection would drop-out and skip with the phone less than two feet away in my pocket (I did not have any problems like that with the prior model)! While the sound quality may have improved, overall, this was clearly a step backwards in the line and by LG. If you are considering this model, I would suggest you wait for LG to either put out a firmware update for the 730 OR buy the earlier HBS-700. Very disappointed...
Pros: Style/Design
No, I would not recommend this to a friend.
Quality
3
Features
4
Value
3
Written by a customer while visiting lg.com
Customer Rating
2
Fell below expectations
on March 27, 2013
Posted by: DiveBat71
from Sacramento, CA, USA
I have to spout that the majority of my products are LG and that I'm partial to the product because of the quality. I was disappointed that the 730 doesn't hold true to LG's standards. I have the 700 and had assumed that I would receive the same quality, but I am having issues with loss of volume in the left side and the out of range signal would come on even though I am just a short distance away.
Pros: Features/Settings
No, I would not recommend this to a friend.
Quality
1
Features
4
Value
2
Written by a customer while visiting lg.com
Customer Rating
3
Lacks range
on October 17, 2012
Posted by: Rocko
from Detroit, MI, USA
Was very excited to get HBS-730 because of the rave reviews on the HBS-700 I had seen online and heard from friends. My initial experience with them was even better than I had hoped. The sound was great, they felt very comfortable around my neck and to much surprise the buds actually fit well in my ears. could not have been happier... Then I set my cell phone down (my music source), walked 5-10 feet away and turned around only to experience spotty Bluetooth reception. At 10 feet that is a deal breaker. I have returned them and bought the 700s.
Pros: Performance
No, I would not recommend this to a friend.
Quality
2
Features
4
Value
4
Written by a customer while visiting lg.com