Customer reviews from lg.com
LG - 30" Built-In Electric Induction Cooktop - Black
Average customer rating
2.9
(8 Reviews)
Rating breakdown 8 reviews
5 Stars
2
4 Stars
2
3 Stars
0
2 Stars
1
1 Star
3
50%of customers recommend this product.
(
4 out of
8)
Customer Reviews for LG - 30" Built-In Electric Induction Cooktop - Black
Customer Rating
5
Full featured, reliable
on September 25, 2017
Posted by: Chris71
from Houston, TX, United States
I bought the cook top several months ago and have used it daily since. Learning the touch controls took only a few minutes. They are fairly intuitive, although one has to count the number of lighted diodes to know what a burner is set on instead of having the that number displayed on the burner. The ceramic to seems rugged and is very easy to clean.
Pros: Features/Settings, Performance, Quality, easy to use
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Customer Rating
5
Easy to install and easy to use
on March 6, 2014
Posted by: Captain John
from Fort Myers, FL, USA
This unit was a breeze to install. It's one of the shortest induction cook tops made which made it easy to install in a pre-existing cut-out. Instructions are clear and easy to operate. Faster than gas when it comes to heating. Great value.
Pros: easy to use
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Customer Rating
1
This thing is as useless as the beak on a Woodpeck
on June 29, 2020
Posted by: MrFlatus
from Vero Beach, Florida
It is as useless as a rubber beak on a Woodpecker. Worked for about a month then when I tried to use it it beeped and blinked and shut down.
No, I would not recommend this to a friend.
Quality
1
Features
1
Value
1
Response from lg.comBy ^DLI, LGE Social Media, July 16, 2020
This is not the quality we would expect from our products. LG absolutely cares and we confidently stand behind our products. Please contact LG Customer Support by direct message via Twitter (@LGUSSupport) or Facebook Messenger (https://www.facebook.com/LGUSA/). Please be sure to provide your name, phone number, address, email, model/serial numbers, and date of purchase and we will be happy to assist you. I am confident that we will work to provide an agreeable resolution. ^Daphane
Written by a customer while visiting lg.com
Customer Rating
1
Was good when it worked
on April 15, 2020
Posted by: tdp0858
from Vancouver, B.C.
[This review was collected as part of a promotion.] I really liked it until the beeping started. It's not that it was even over used, it just started beeping. Every 2 minutes or so there is a series of beeps and it is constant with not solution in sight. I'm in the process of having it removed and another brand installed. I would not choose an LG induction cooktop again
No, I would not recommend this to a friend.
Quality
1
Features
3
Value
1
Response from lg.comBy ^DLI, LGE Social Media, October 13, 2020
We are sorry to hear of your experience with your unit. Please know that we are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. Your feedback is especially important to us and your concerns will be shared with our product team. We hope that you will consider LG for your future product needs. For the latest updates on LG Cooktops, please visit https://www.lg.com/us/cooktops. You can always reach out to LG Customer Support by direct message via Twitter (@LGUSSupport) or Facebook (https://www.facebook.com/LGUSA/) with any product questions or concerns. We apologize for any inconvenience this caused. ^Daphane
Written by a customer while visiting lg.com
Customer Rating
1
It worked for about two weeks!
on February 13, 2022
Posted by: Pappy2
from Florida
I bought this item several years ago and it worked for only a couple of months!
No, I would not recommend this to a friend.
Quality
1
Features
1
Value
1
Response from lg.comBy Jennifer, Social Media, February 15, 2022
We hate hearing your unit is not working properly Jim. We’d like to gather more information from you to expedite a resolution. Please send us a private message on Facebook or Twitter using @LGUSSupport and use #VOC, your contact info and brief description of the issue so that we can investigate. We will do everything in our power to help and apologize for any inconvenience experienced. Thank you. ^Jennifer
Written by a customer while visiting lg.com
Customer Rating
4
Induction good. Touch not so much
on January 15, 2011
Posted by: kjon
from tx
Clearly induction is better. Induction is new and currently overpriced. I had difficulty finding quality cookware that would work (having to replace everything I had). With my best pan I can bring water to boil, remove the pan and the surface is not too hot to touch (awesome). When I turn it off, the heat is INSTANTLY stopped (amazing). The included pan is a nice bonus.
con-My only complaint is the sensitivity of the touch controls. There have been times I put my finger on a button and nothing happens, yet I've had water boil over and cause the entire surface to go nuts...lights start blinking, letters flashing. Causing me to turn the whole thing off to reset and start completely over turning the elements back where they were.
Pros: Quality
I would recommend this to a friend!
Quality
5
Features
3
Value
3
Written by a customer while visiting lg.com
Customer Rating
4
Better than Gas!
on July 19, 2010
Posted by: Freezing Finn
from Seattle, WA
I had been looking for an induction cook top for such a long time, and finally found one with the feature I wanted: the induction bridge element. According to my serial number, I have the 37th unit ever made. I had to wait a long time after my purchase for the unit to ship--online shopping allowed me to buy it before it was actually in production, but that was a unique problem. Now that the unit is in production they are quickly available.
This unit is beautifully designed, so sleek and modern looking. My friends all marvel at induction (magic) and the look of this unit (cool). Liquid spills can quickly freak out the touch-controls and force you to reset the device once you've mopped up the spill. It's got great power and easy to see and use heating zones. Lots of cooking options for a 30" top with four elements. The one minus: bridge element is misleading. It is not truly a "rectangular" heat zone, it is simply simultaneous control of the two right zones as a single entity (two circles of heating power) rather than two circles with a "bridge" zone linking the two. As long as you know this, and don't expect completely uniform cooking on the entire griddle surface, you'll be fine. As this is an induction, the surfaces stay clean (even with spills): the cook top doesn't heat up, just the pot/pan. so the cook top remains cooler and food doesn't burn on. The controls are instant and easy to fine tune. This cook top is amazing for everything for high-heat wok cooking (w/ flat bottom wok) to braising of meats and slow cooking. I love this cook top!
Pros: Quality, Style/Design
I would recommend this to a friend!
Quality
5
Features
4
Value
4
Written by a customer while visiting lg.com
Ratings-Only Reviews
Based on 1 ratings-only review
Overall Customer Rating
2
Would recommend? Yes
(
0 out of
1)
Features
5
Quality
1
Value
1