Customer reviews from fellowes.com
Fellowes - Powershred Micro-Cut Shredder - Black, Silver
Average customer rating
4.6
(12 Reviews)
Rating breakdown 12 reviews
5 Stars
10
4 Stars
1
3 Stars
0
2 Stars
0
1 Star
1
92%of customers recommend this product.
(
11 out of
12)
Customer Reviews for Fellowes - Powershred Micro-Cut Shredder - Black, Silver
Customer Rating
1
Wow, ugh, eww.
on July 30, 2012
Posted by: Upsetcustomer
HORRIBLE, jams easy, does not even shred the 10 sheets that were mentioned. Don't buy it. Please. Go out and buy something useful like Tylenol, or Green Tea. This is seriously the worst purchase I have ever made. I threw a party for my friends and I when I threw out the shredder. My whole city celbrated the death of my shredder. I'm done.
Cons: Warranty, Sheet Capacity, Service Guarantee, Mess Reduction, Secure Cut Size, Shreds Credit Cards, Staples and CDs, Safety Features, Quiet Operation, Quality Construction, Jam Resistance, everything
No, I would not recommend this to a friend.
Response from fellowes.comBy cf, customer reviews, July 31, 2012
Dear Customer,
Thank you for taking the time to review your MS460Cs shredder. We are sorry to hear that you are having problems with the shredder, but appreciate you taking the time to make us aware of the problem. We would like to offer some insight into what may be causing the issue you are experiencing.
Typically, when a unit is not shredding to capacity, it indicates that the blades need to be oiled. Since this is a micro shred unit, it requires oiling every ½ basketful or full basketful in order for the unit to shred at peak performance. In addition, less capacity may also indicate that some adhesive has been put through the unit (i.e. labels, envelopes, post-its, etc.). Once this type of material adheres to the blades, it will cut down on sheet capacity and will eventually cause the unit to fail completely. We mention this as a matter of education in the event that someone has been shredding this type of material.
If you still have the unit and you are under warranty, please call our consumer line. We would appreciate the opportunity to further assist you. 1.800.945.4545, Monday-Friday, 7 a.m. – 7 p.m. CST
Thank you for taking the time to review your MS460Cs shredder. We are sorry to hear that you are having problems with the shredder, but appreciate you taking the time to make us aware of the problem. We would like to offer some insight into what may be causing the issue you are experiencing.
Typically, when a unit is not shredding to capacity, it indicates that the blades need to be oiled. Since this is a micro shred unit, it requires oiling every ½ basketful or full basketful in order for the unit to shred at peak performance. In addition, less capacity may also indicate that some adhesive has been put through the unit (i.e. labels, envelopes, post-its, etc.). Once this type of material adheres to the blades, it will cut down on sheet capacity and will eventually cause the unit to fail completely. We mention this as a matter of education in the event that someone has been shredding this type of material.
If you still have the unit and you are under warranty, please call our consumer line. We would appreciate the opportunity to further assist you. 1.800.945.4545, Monday-Friday, 7 a.m. – 7 p.m. CST
Written by a customer while visiting fellowes.com
Customer Rating
5
Shredding Workhorse
on September 5, 2011
Posted by: Klieg
I'm not a young spit anymore and have eaten my share of shredders. This one has broken the mold for me. I studied long and hard before selecting this machine and putting up the bounty for it. This is a selection process that has paid off. This thing is sturdy, reliable and thorough in its shredding job. Of course, I've learned throuhg the years to treat a shredder with respect and care; not asking it to do things I wouldn't do and keeping it well lubricated and cleaned. I can imagine I'll be shredding with this one for many years to come. Add to that the Micro Cut which is more protection than I could ask for. Thanks, Fellows.
Pros: Quiet Operation, Sheet Capacity, Quality Construction, Warranty, Shreds Credit Cards, Staples and CDs, Service Guarantee, Safety Features, Secure Cut Size, Jam Resistance, Mess Reduction
I would recommend this to a friend!
Written by a customer while visiting fellowes.com
Customer Rating
5
High Quality Shredder
on August 1, 2011
Posted by: AntwonneIshkabibble
Excellent quality shredder with all the features that I was searching for. I only have one negative comment about this unit. That is, this is a very heavy shredder and the small casters (1.5 inches) on it make it somewhat difficult to move it around on a carpeted surface. I am sure that this would not be an issue on a hard surface floor, but it would have been more prudent for Fellowes if they had designed this unit with casters that were approximately 3.0-to-3.5 inches in diameter. Other than this one issue, this is a superior quality shredder.
Pros: Quiet Operation, Sheet Capacity, Quality Construction, Warranty, Shreds Credit Cards, Staples and CDs, Safety Features, Secure Cut Size, Mess Reduction
Cons: very small casters
I would recommend this to a friend!
Written by a customer while visiting fellowes.com
Customer Rating
5
VERY pleased!
on August 21, 2011
Posted by: karendh
I just received my new Fellowes MS460Cs and I love it already. It is VERY quiet, much more so than any other shredders I've used. Having several old floppy disks to destroy, it has worked great on the ones I've done so far! On the paper side, the micro-cut residue is VERY small and a definite deterrent to identity theft. Bag liners for the residue container are much heavier weight than garbage bags I used in the old shredder and less likely to tear, reducing mess, too. VERY happy so far and would highly recommend this to anyone needing a heavy-duty shredder.
Pros: Quiet Operation, Quality Construction, Shreds Credit Cards, Staples and CDs, Safety Features, Secure Cut Size, Jam Resistance, Mess Reduction, shreds floppy disks too!
Cons: though comparable would prefer longer run time
I would recommend this to a friend!
Written by a customer while visiting fellowes.com