Customer reviews from fellowes.com
Fellowes - MicroShred Crosscut Paper Shredder
Average customer rating
4.4
(76 Reviews)
Rating breakdown 76 reviews
5 Stars
50
4 Stars
15
3 Stars
5
2 Stars
1
1 Star
5
84%of customers recommend this product.
(
64 out of
76)
Customer Reviews for Fellowes - MicroShred Crosscut Paper Shredder
Customer Rating
1
Was Time for an Upgrade
on June 25, 2016
Posted by: geoff
Initially, we had a standard paper shredder from Fellowes and after 3 years we decided it was time to upgrade to something a little more secure so we started looking into reasonable alternatives and settled on this one. When it arrived six months ago it functioned acceptably, there were strange noises from time to time, I accepted them as standard operating noises. A few weeks ago, I decided to try the built in cd shredder and it immediately started making grinding noises and now only runs in reverse (it no longer shreds anything.) So I have a broken paper shredder and decided it was time to contact Fellowes to see if someone could help me. Alas I found no way to easily contact support or make a warranty claim on their products either so here I am warning any other soul to avoid this product and look elsewhere for a decent shredder.
Pros: Jam Resistance, Quiet Operation
Cons: Quality Construction, Secure Cut Size, Mess Reduction, Service Guarantee, Sheet Capacity, Warranty
No, I would not recommend this to a friend.
Response from fellowes.comBy AS, CS, June 27, 2016
Geoff,
I am so sorry to see that your machine is only running in reverse! Please use the link below and search for "reverse" to troubleshoot this instance. If this fails to remedy the matter at hand, please give our team a call directly at (800) 945-4545 so that we are able to get your machine up and running as soon as possible!
http://www.fellowes.com/us/en/support/Pages/faqs.aspx
I am so sorry to see that your machine is only running in reverse! Please use the link below and search for "reverse" to troubleshoot this instance. If this fails to remedy the matter at hand, please give our team a call directly at (800) 945-4545 so that we are able to get your machine up and running as soon as possible!
http://www.fellowes.com/us/en/support/Pages/faqs.aspx
Written by a customer while visiting fellowes.com
Customer Rating
1
Completely unsatisfied
on June 10, 2016
Posted by: Bucky
Very poor product. Will not shred anything other than receipts. Safety sensor engages every time I try to shred something regardless of size and shape. Sensors are way to sensitive. tried cleaning but to no avail. Bought this overseas at navy exchange and would return it if I still could.
Cons: Safety Features
No, I would not recommend this to a friend.
Written by a customer while visiting fellowes.com
Customer Rating
1
worse purchase ever
on November 19, 2012
Posted by: Charlotte
It's absolutely unacceptable that after 3 years of use (residential, not continues, perhaps 30 minutes a week) one of the drive gears broke and there are no parts available.
Why would somebody buy another Fellowes product, if they are through away with a very short life anyway?
Why would somebody buy another Fellowes product, if they are through away with a very short life anyway?
Pros: Shreds Credit Cards, Staples and CDs, Safety Features, Secure Cut Size
Cons: Warranty, Service Guarantee, Quiet Operation, Quality Construction, Jam Resistance, no parts available
No, I would not recommend this to a friend.
Response from fellowes.comBy cf, customer reviews, November 27, 2012
Dear Customer,
Thank you for taking the time to review your shredder and provide us with an opportunity to assist you. We are sorry to hear that the part is not available. A Fellowes representative will be in contact with you to discuss your options.
Again, we appreciate you taking the time to make us aware of your situation and providing us with further opportunity to assist you.
Thank you for taking the time to review your shredder and provide us with an opportunity to assist you. We are sorry to hear that the part is not available. A Fellowes representative will be in contact with you to discuss your options.
Again, we appreciate you taking the time to make us aware of your situation and providing us with further opportunity to assist you.
Written by a customer while visiting fellowes.com
Customer Rating
5
Best Shredder I have owned
on January 11, 2013
Posted by: gldfver
Looks great
Pulverizes paper
The quitest I have ever owned
All around 2 thumbs up...
Pulverizes paper
The quitest I have ever owned
All around 2 thumbs up...
Pros: Quiet Operation, Sheet Capacity, Quality Construction, Warranty, Shreds Credit Cards, Staples and CDs, Service Guarantee, Safety Features, Secure Cut Size, Jam Resistance, Mess Reduction
I would recommend this to a friend!
Written by a customer while visiting fellowes.com
Customer Rating
5
Good Shredder
on May 26, 2009
Posted by: whitestoneumc
I have not had many problems with this shredder. We are a small church and don't use it that frequently (about 2 or 3 times a week). The shredder we use does jam but it is really simple to unjam so it really isn't a problem.
Pros: Quality Construction, Safety Features, Shreds Credit Cards, Staples and CDs
Cons: Jam Resistance
I would recommend this to a friend!
Written by a customer while visiting fellowes.com
Customer Rating
3
Works when it wants
on May 26, 2009
Posted by: Dave
This shredder works only when it wants too. The biggest problem is that the temp comes on and shuts down shredder. Then after resetting, at least twenty times , it works with no problems.When it finally works it does a great job.
Pros: Quiet Operation, Shreds Credit Cards, Staples and CDs
Cons: Quality Construction, Safety Features
No, I would not recommend this to a friend.
Written by a customer while visiting fellowes.com
Customer Rating
5
Great product
on May 26, 2009
Posted by: BullisB
Can't imagine a better shredder and also a great value
Pros: Quality Construction, Jam Resistance, Safety Features, Quiet Operation, Secure Cut Size, Mess Reduction, Shreds Credit Cards, Staples and CDs, Sheet Capacity, Service Guarantee, Warranty
I would recommend this to a friend!
Written by a customer while visiting fellowes.com
Customer Rating
5
as advertized
on May 26, 2009
Posted by: tcup
This shredder provides the security and durability I wanted with ease of operation and forgives forgetting to remove paperclips and staples and is very quiet
Pros: Quality Construction, Jam Resistance, Safety Features, Quiet Operation, Secure Cut Size, Mess Reduction, Shreds Credit Cards, Staples and CDs, Sheet Capacity, Service Guarantee, Warranty
I would recommend this to a friend!
Written by a customer while visiting fellowes.com