Customer reviews from jbl.com
JBL - Charge Portable Indoor/Outdoor Bluetooth Speaker - Gray/White
Average customer rating
4.4
(215 Reviews)
Rating breakdown 215 reviews
5 Stars
156
4 Stars
28
3 Stars
9
2 Stars
8
1 Star
14
86%of customers recommend this product.
(
166 out of
194)
Customer Reviews for JBL - Charge Portable Indoor/Outdoor Bluetooth Speaker - Gray/White
Customer Rating
3
Charge?
on April 7, 2017
Posted by: Gazevs
from Australia
My JBL Charge was brilliant, while it worked. Not much use over 2 years, regularly charged, and now it doesn't.. charge that is. Permanently flat and won't accept a charge. Disappointing.
No, I would not recommend this to a friend.
Response from jbl.comBy Joe G at Customer Service, Customer Support , April 11, 2017
Thank you for your review. We appreciate all customer feedbacks. Please try using a similar charging cable @2A and plug it into a different power outlet to isolate the issue. I noticed that you are in Australia. If you are still having issues, please submit a case at support.apac@harman.com and our Customer Service team will be glad to assist you.
Written by a customer while visiting jbl.com
Customer Rating
5
Long battery life.Awesome jbl sound
on April 7, 2017
Posted by: Dave baunoch
from Phoenix, AZ, United States
[This review was collected as part of a promotion.] I've got a flip.charge and 5 clip by speakers.the sound cannot be beat.loudest speakers I have so far followed by tdk's.full rich sound
I would recommend this to a friend!
Written by a customer while visiting jbl.com
Customer Rating
4
Nice Unit
on April 7, 2017
Posted by: bransig
from NJ
[This review was collected as part of a promotion.] Sounds good wish the unit was waterproof and not waterresistant
I would recommend this to a friend!
Written by a customer while visiting jbl.com
Customer Rating
5
Very pleased
on April 7, 2017
Posted by: Greenpa
from Rapid City, SD, United States
[This review was collected as part of a promotion.] Received this as a gift and was very pleased with look and sound!
I would recommend this to a friend!
Written by a customer while visiting jbl.com
Customer Rating
5
Bluetooth speaker
on January 13, 2017
Posted by: Charlie Serb
from Tampa, FL, United States
I have had it For about a week now and I'm super happy with it. The sound quality is amazing
I would recommend this to a friend!
Written by a customer while visiting jbl.com
Customer Rating
5
Love it, loud & clear!!
on January 6, 2017
Posted by: Bundy
from Nelsonville, OH, United States
My wife gave me a Charge for Christmas over a year ago. In the summer I didn't go outside without it! Being a wheelchair user, I rolled it onto my lap before going out. The Charge will play extremely loud, while maintaining it's clarity. I have also had it roll off my lap onto our cement patio many times. It has as 1 or 2 dings but usually is saved by the hard rubber rings on each end, it is solidly made & the rich sound is unharmed!! The Charge's bassy sound is unmatched by any other portable speaker I've heard.
I would recommend this to a friend!
Written by a customer while visiting jbl.com
Customer Rating
1
Speaker turns 'off' intermittently
on January 5, 2017
Posted by: zoomL
from San Jose, CA, United States
The quality is good. However, when I connect it to my computer with the cable that came with the unit, it will only play 1-2 songs before it stops playing sound. I then have to turn it off and back on again, and the whole cycle starts again. Very annoying.
No, I would not recommend this to a friend.
Response from jbl.comBy Joe G at Customer Service, Customer Support , January 9, 2017
We're sorry to hear that you were not satisfied with your feedback. It is possible that what you are experiencing is due to the CHARGE's power saving feature. It is auto sensing and will turn off if no audio signal is detected for approximately 10 minutes. So, if you have the volume on the CHARGE cranked up, and the volume on your source device set really low, it is very possible that the CHARGE is not seeing enough of an audio signal to know to stay on. Please try turning the volume on the CHARGE down a bit, and then crank up the volume on your source device to get to the level you desire. This will send a signal to the CHARGE and it should stay on without any issues.
Written by a customer while visiting jbl.com
Customer Rating
3
Charging problem.
on December 28, 2016
Posted by: Steve Daniel
from Anaheim, CA, United States
This speaker functions properly and all, but it doesn't charge. Is the issue fixable?
I would recommend this to a friend!
Written by a customer while visiting jbl.com