[This review was collected as part of a promotion.] Second direct order and completely satisfied. I have ordered inl before an would like to send the used ones back like the print heads.
[This review was collected as part of a promotion.] My old printhead was in dire need of replacing. After the easy install, my printer was back up and running smoothly.
[This review was collected as part of a promotion.] Printer was not working right put a new print head in and good to go just wish the price could come down a little
After not having my printer available for almost 6 months, I purchased new print heads, installed them, and printer works great - like new again - considering it is 10 years old.
Printheads have already stopped working! What a gyp!
No, I would not recommend this to a friend.
Response from hp.comBy Amanda, HP Care, April 7, 2022
Hi,
I am sorry to read you are having trouble with the printheads. That should not happen. The printheads typically stop working if they are dry. Try to run the printer maintenance option. I would ensure the printhead is clear of any dried ink or dust.
The other cause is that firmware prevented the cartridge from running. Check and revert the most recent update if it happened after you inserted the new cartridge.