Customer reviews from sony.com
Sony - 2.1-Channel Soundbar System with Wireless Active Subwoofer
Average customer rating
4.3 out of 5
4.3
(26 Reviews)
Open Ratings Snapshot
Rating breakdown 26 reviews
5 Stars
18
4 Stars
5
3 Stars
0
2 Stars
0
1 Star
3
100%of customers recommend this product. 
(
4 out of 4
)
Best Buy Privacy Policy
Customer Reviews for Sony - 2.1-Channel Soundbar System with Wireless Active Subwoofer
Customer Rating
4 out of 5
4
Spacesaver Packing a Punch!
on June 8, 2013
Posted by: TechnoAddict
This little system sounds great and the Bluetooth is easy to use for streaming apps such as Pandora. It has plenty of sound field modes and it enables you to make adjustments for tone and sub level. I have it paired with the new Sony 60" R550 3D-HDTV and it matches quite well. I like that this little unit saves space and eliminates wires with the sub. The only downfall of this unit is the poor design for the HDMI inputs. If you plan to put it on the wall yo will need 90 degree cables. and the audio/video delay does not allow for adjustments as it only lets you turn it on and off. The last downfall is that this unit comes with on tiny cord for optical hook up, (come on Sony, seeing this cord was like being slapped in the face), so plan on having a good one readily available.
Overall, for the value, I rate this sound bar superb over the other products available on the market and is a must buy if you are already a Sony customer!
What's great about it: Bluetooth for Pandora, space saver, great sound with a variety of sound fields, value, wireless technology
What's not so great: HDMI input placement, only an on and offf option for audio/video delay, included optical cord extremely tiny
I would recommend this to a friend!
Written by a customer while visiting sony.com
Customer Rating
1 out of 5
1
Not a Happy Customer
on July 9, 2014
Posted by: Sandpointer
I bought this sound bar as a gift for my husband in Dec. By the end of May the sound stopped working. I sent the Sound Bar back to Sony June 2nd. We received the sound Bar back at the end of June. As of this date we have not received the remote control that goes with it. I have no way of using or testing the sound bar with out the remote. I have called Sony 2 times about returning the remote. They have not been very friendly and so far all I have gotten is the run around. Not a happy customer. I never thought the sound quality was very good. We use it for our TV sound. I don't know if I just received a lemon or the quality is that poor. I purchased because of the good reviews it had received. If they cant find my remote why don't they just send me a new one or are they just dragging my warranty out?? Buyer Beware and have a long time to sit on hold if you call them.
Response from sony.comBy AmandaSony SupportJuly 11, 2014
Thank you for sharing your experience with us. I would be more than happy to review your file to see what is going on. Please email sonysupportusa@am.sony.com with contact info and any event/references #'s you may have.
Written by a customer while visiting sony.com
Customer Rating
5 out of 5
5
Sound Bar
on May 6, 2014
Posted by: Bobj535
I wanted to use headphones with the sound bar. Sony says it won't work. I bought a "sound extractor" from J-Tech. It works if connected between the cable box and the bar. If it is connected between the bar and the TV, you do not get audio out of the extractor. So I cannot hear a movie using my Roku, or the. Sony blue ray player (connected to the bar) on my headphones ,only TV , without switching to the TV speakers. The "fix" is to feed the sound bar with a SPDIF cable and use the bar remote to control the audio for other listeners. The phones can connect to "audio out" on the TV. Sony should find a way to use headphones with the sound bar for those folks that are hearing impaired. I have been in homes where there were as many as five remotes in front of the TV! If all the connected equipment is Sony, everything should work with one remote.
Written by a customer while visiting sony.com
Customer Rating
5 out of 5
5
Works as Advertised
on May 5, 2014
Posted by: dadzo61
Great product!! Replaced a surround sound system because we could not hear the dialogue in movies. Easy install. Works well with my Sony TV. Settings are great for different environments-music, movie, news, etc. Bluetooth of my phone and Ipad was super simple. Great Sony product!!
Written by a customer while visiting sony.com
Customer Rating
4 out of 5
4
46" Soundbar with Sub
on May 5, 2014
Posted by: COPowerguy
I like this very much. It was very easy to set up. Place it where you want it, plug in the hdmi cable, plug in the electrical cord. Choose your subwoofer location, plug it in, turn it on. Turn on the unit, turn on the tv, and you are in business. NOTICE, I said turn on the unit first! This unit defaults to tv input when turned on after the tv. Turn on unit first and you don't have to manually change the input. I would think that the input would go to the active connection instead of default to tv.
Other then that little annoyance, it's a great addtion to my A/V setup. The flat screen tv speakers are downfiring, so you really have no choice but to either hook up an elaborate 5 or 7.1 sound system or this alternative. I chose this.
My only real complaint. I wish the readout on the display was both larger and brighter. At least when remote is in use. It is way too dim in my opinion.
A little side note: I do have an elaboate sound system with a Sony reciever in the same room for other purposes, and the remote turns the reciever on also. (Smile) No big deal. I just manually turn the reciever off.
I've always been a big fan of Sony products.The first tv I purchased for my family years ago was a Sony.
Written by a customer while visiting sony.com
Customer Rating
5 out of 5
5
Sony Sound Bar
on May 7, 2014
Posted by: MisAlis
We love the Sony sound bar & sub woofer!!! It makes a world of difference when watching tv or movies!
Written by a customer while visiting sony.com
Customer Rating
5 out of 5
5
Excellent for Hearing Dialogue
on May 3, 2014
Posted by: Seajay
No longer necessary to turn the volume up in order to hear dialogue especially UK shows like Downton Abby. Used in conjunction with my 55" Sony TV allowed me to get rid of two remotes. We love the ease of moving between devices and using the same sound device for all.
Written by a customer while visiting sony.com
Customer Rating
5 out of 5
5
Excellent sound and Value
on May 4, 2014
Posted by: CEBSD
Before buying this, I have had a Bose 321 GS, an older model Sony sound bar and a Yamaha sound bar. I am very pleased with the overall sound quality and value of this system. The sound stage settings are well designed for their designated application. The simulated surround sound is the best that I have heard on any of my systems.
We have it in a fairly large room and the sound is more than enough to fill the space. At the current pricing, I don't think that you can find a better system.
Written by a customer while visiting sony.com
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