Customer reviews from geappliances.com
GE - 25.3 Cu. Ft. Side-by-Side Refrigerator with Thru-the-Door Ice and Water - Black
Average customer rating
4.5
(177 Reviews)
Rating breakdown 177 reviews
5 Stars
115
4 Stars
43
3 Stars
14
2 Stars
3
1 Star
2
91%of customers recommend this product.
(
157 out of
172)
Customer Reviews for GE - 25.3 Cu. Ft. Side-by-Side Refrigerator with Thru-the-Door Ice and Water - Black
Customer Rating
1
Worst refrigerator ever
on October 25, 2025
Posted by: Creyn
from Conway, AR
We remodeled our kitchen a few years ago. Bought this black textured door refrigerator and enjoyed it just a few months before it began falling apart. The shelves and drawers cracked so easily. We replaced one drawer but ended up just completely removing and doing without another drawer. The front leaks water and we have tried everything to find the source to no avail. The ice maker quit making ice within two years. We had a repairman look at it but the cost was just not worth it. We are going today to just replace the whole unit. Never again will we buy a GE.
No, I would not recommend this to a friend.
Features
3
Performance
1
Quality
1
Value
3
Response from geappliances.comBy Jonathon, GE_Appliances, October 27, 2025
We're sorry to hear about your refrigerator needing to be replaced. We hope that in the future, you will be open to giving us another shot. Thanks again for sharing this.
Written by a customer while visiting geappliances.com
Customer Rating
5
BEST
on July 14, 2023
Posted by: RVMM30
from HIALEAH FLORIDA
G.E.ARE BEST PRODUCT IN THE MARKET ALL BUY GE BEST BEST
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
Reliable, classic, low maintenance
on June 2, 2023
Posted by: Ronnie65
from Bastrop Tx
A not complicated, spacious, and dependable fridge. Over around 7 years I have had 4 or 5 moments when the ice gets stuck, but with some DIY easy fixes I have been able to continue using it.
I would recommend this to a friend!
Features
4
Performance
5
Quality
4
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
Great features
on June 30, 2021
Posted by: Raintom
from Houston
Never had any problems. Works well. Maintain the proper temperature. When you buy fancy one’s quality is bad.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
Very good features.
on August 17, 2020
Posted by: rdh63147
I love this refrigerator as it is just the right size for our family. Reminds me to change filter.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
Great features
on December 10, 2019
Posted by: JOHNBOY66
looks great and very quiet moves in and out easily for cleaning
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
Great purcgase
on January 17, 2019
Posted by: Jan and Stacy
from Durham NC
We love our refrigerator. Best decision we’ve made since getting married lol.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
This is a great product
on January 4, 2018
Posted by: GWA1
We bought this when the house was built and it has been a great product.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com