Customer reviews from geappliances.com
GE - 25.3 Cu. Ft. Side-by-Side Refrigerator with Thru-the-Door Ice and Water - White
Average customer rating
4.5
(199 Reviews)
Rating breakdown 199 reviews
5 Stars
124
4 Stars
55
3 Stars
11
2 Stars
5
1 Star
4
91%of customers recommend this product.
(
174 out of
191)
Customer Reviews for GE - 25.3 Cu. Ft. Side-by-Side Refrigerator with Thru-the-Door Ice and Water - White
Customer Rating
2
Water dispenser line freezes often
on February 28, 2025
Posted by: orangeandblue
This refrigerator came with a home we bought last year. Overall it seems decent and does what you want a side-by-side refrigerator / freezer to do. However, the water line to the water dispenser on the front of the freezer door frequently freezes. It seems to happen every one to two months. To fix it I use a hair dryer to blow heat on the water line and a insulin syringe to connect to the water line and pump water through until the freeze breaks free. This works but it's a hassle, very annoying and would be enough to keep me from recommending or buying this model in the future.
No, I would not recommend this to a friend.
Features
5
Performance
2
Quality
3
Value
3
Response from geappliances.comBy Adrian, GE_Appliances, March 4, 2025
We are happy to hear that you are enjoying your beautiful refrigerator. However, we understand the inconvenience caused by a frozen water line. We advise scheduling service with one of our certified technicians to get this issue properly diagnosed and resolved. You can schedule an appointment with a GE Appliances technician by calling 1-800-432-2737 or schedule online at https://www.geappliances.com/ge/service-and-support/service.htm
Written by a customer while visiting geappliances.com
Customer Rating
1
They should be ashamed to have made this.
on January 6, 2025
Posted by: Keith in Missouri
from Advance, Missouri
One star because I can’t give negative stars. This Piece of you know what has been falling apart nearly since we got it. In about a year the magnets started coming out of the seals. The drawers slide like toilet paper on a hemorrhoid until the drawers break. Sure you can replace the drawers but they are higher than a giraffe’s you know what. This has been such a poorly crafted product I will probably never buy another GE product .
No, I would not recommend this to a friend.
Features
4
Performance
4
Quality
1
Value
1
Response from geappliances.comBy Adrian, GE_Appliances, January 17, 2025
We are so sorry to hear of your experience with this refrigerator. As we continue to make improvements to our appliances, your feedback is extremely important to us. We will pass these comments along to our product team to review.
Written by a customer while visiting geappliances.com
Customer Rating
5
Good and teliable
on June 8, 2021
Posted by: Andreas saleh
from Los Angeles
We live this low price big refrigerator this is our 9th year and still going strong without ever a single problem
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
3
Keeps falling apart...
on July 21, 2019
Posted by: Slatethegreat
I have had this unit for over 6 years and it has ran well. The problem is the plastic door slides that attach the sliding drawers to the interior wall of the fridge keep breaking. This will be the third one I have replaced in the span of a year.
No, I would not recommend this to a friend.
Features
2
Performance
3
Quality
3
Value
2
Written by a customer while visiting geappliances.com
Customer Rating
5
Keeps every thing cold like it's supposed to!
on March 22, 2018
Posted by: KB2U
My only complaint is after about 9 months the water dispenser line froze. Turned on light, 24 hours problem solved!
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
4
Good Features
on January 17, 2018
Posted by: Snowbird_Quebec
We are delighted with the overall performance but unhappy with the short life of the ice making facility that required replacing within a few years.
I would recommend this to a friend!
Features
5
Performance
4
Quality
4
Value
4
Written by a customer while visiting geappliances.com
Customer Rating
4
Working well
on September 18, 2016
Posted by: Rafie
from Parkville, MD, United States
We have this model for three years. No issues and no complains. Reliable, durable, efficient and with great features.
I would recommend this to a friend!
Features
4
Performance
5
Quality
5
Value
4
Written by a customer while visiting geappliances.com
Customer Rating
5
Awesome fridge
on July 25, 2016
Posted by: Mötley Crue mom
from Lucama, NC, United States
Bought this and love love love it only get for me!
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com