Customer reviews from hp.com
HP - 88 Printhead - Black/Yellow
Average customer rating
3.7
(52 Reviews)
Rating breakdown 52 reviews
5 Stars
27
4 Stars
6
3 Stars
5
2 Stars
5
1 Star
9
70%of customers recommend this product.
(
32 out of
46)
Customer Reviews for HP - 88 Printhead - Black/Yellow
Customer Rating
4
Fixed my problem
on March 14, 2013
Posted by: Kingfish1
from Jacksonville, FL
Gender:Female
WeI pulled a printer out of our stockroom that had been there for 2 years; it would not print. First, we changed the print cartridges and it still wouldn't print. Called HP customer support and they confirmed my suspicion that it needed a new print head. Ordered the print head and it works beautifully.
I would recommend this to a friend!
Features
5
Performance
5
Written by a customer while visiting hp.com
Customer Rating
5
Solved my problem perfectly.
on November 10, 2013
Posted by: Gillie
from Lauderhill, FL
Gender:Male
This product met my needs exactly. Had bought new ink cartridges but was still having problems with print quality. The HP web site suggested that I Chang the print heads. Problem solved.
I would recommend this to a friend!
Features
5
Performance
5
Written by a customer while visiting hp.com
Customer Rating
3
Not as good as expected
on October 12, 2011
Posted by: Barney2
from San Angelo, TX
Gender:Male
I have a wonderful Office Jet Pro K5400 printer that is getting a little old and once a year or so needs new printheads. However, the last new printheads could not be detetected by the internal software of the printer. I spent hours with the tech service and all they wanted to do was sell me a new printer. I have hundreds of bucks invested in supplies for this one so a new one is a bad deal. To get the new printheads to work the old defectective heads must be installed and run, then without turning off the machine the new ones switched in. It then runs fine until someone turns the machine off or we have a power failure. Then the whole process must be repeated. I keep the old printheads handy. I ordered some standby printheads fearing that HP would discontinue support for this machine someday.
No, I would not recommend this to a friend.
Features
3
Performance
3
Written by a customer while visiting hp.com
Customer Rating
3
printhead performance
on January 29, 2012
Posted by: bitu
I had a printhead error (b/y) and could not get the printer to print. I got a second printer from box (use only once when I bought it). Put the printhead on it, same error message. Bought a new printhead and same problem. Revert back to old print head and the (new) printer worked. Put back the just bought print head and the printer worked but when I check the print head under the printer tool box it is on yellow and the 2 years old m/c is on green. I did the same to the other machine and the result is the same. As far I'm concerned you owe me 2 new print head that is full (showing green). I read some forum on this problem and lots of people complaint to you and still have the same problem with Y/B print head. The old one working has a 2010-09-27 date and 2 old ones that no longer works has a date of 2012-01-09 and one M/C that gave the error is also 2012-09-27 and one now that works has a date of 2010-03-16. I feel that you should provide me with 2 B/y and one M/C because one of my (2) printer is out of work and on the other the printhead is on yellow meaning that is half full. I'm retired and on fixed income and can not afford this. I like this printer's but now I have doubt.
No, I would not recommend this to a friend.
Features
3
Performance
2
Written by a customer while visiting hp.com
Customer Rating
4
HP 88 Black and Yellow Printhead Replacement
on February 14, 2012
Posted by: Tejano
from Alexandria, VA
Gender:Male
Problem Solved with simple, quick & easy installation (just as in replacing an ink cartridge)
I would recommend this to a friend!
Features
4
Performance
4
Written by a customer while visiting hp.com
Customer Rating
4
HP 88 Black and Yellow Printhead
on March 3, 2012
Posted by: Jeanski
Replacment of the HP 88 Black and Yellow Printhead was a snap and proformed well after the L7680 detected it due to the smart chip on board being changed out. The cost is a bit higher than I expected. Wish HP would put a layer of protection on the edge where the flex cable wraps around the end of the head so this wouldn't have been damaged when the head struck the paper that had jammed... Lack of engineering shouldn't be passed on to the consumer.
I would recommend this to a friend!
Features
4
Performance
5
Written by a customer while visiting hp.com
Customer Rating
5
Black printing
on April 14, 2012
Posted by: edavie
from Forest Grove, OR
Gender:Male
Still have a problem with black printing though. Perhaps the new black ink crtg. is bad.
I would recommend this to a friend!
Features
5
Performance
1
Written by a customer while visiting hp.com
Customer Rating
2
Technical problem
on April 25, 2012
Posted by: Barney405
from Texas
Gender:Male
The printheads now available have a chip that my HP Office Pro K5400 will not recognize. When this first happened I called and spent about an hour with an individual not located in the US. He said he had no fix for the problem and all he could do was sell me a new machine with a pitance credit for my old one which I love. I have a big investment in supplies (ink etc.) and don't want to change. I found a way to keep using the machine. First I must reinstall the old orginal printheads and ruln a cycle. Next, without turning off the machine replace the old printheads with the new. Then never furn off the machine. Same problem with power failures, paper jams etc. A real problem. Why did they change the chip or at least make some printheads with the orginal chip. When you do things that obselete good machines you really make the customer unhappy. If this machine ever dies I will investigate brands from competors. I have been an HP user for 23 back to the old paintjet.
No, I would not recommend this to a friend.
Features
2
Performance
2
Written by a customer while visiting hp.com