Customer reviews from manufacturer
Hotpoint - 3.6 Cu. Ft. 8-Cycle Top-Loading Washer
Average customer rating
3.4
(29 Reviews)
Rating breakdown 29 reviews
5 Stars
14
4 Stars
4
3 Stars
0
2 Stars
2
1 Star
9
61%of customers recommend this product.
(
17 out of
28)
Customer Reviews for Hotpoint - 3.6 Cu. Ft. 8-Cycle Top-Loading Washer
Customer Rating
5
Simple Funtional
on November 19, 2014
Posted by: RobM69
from Shreveport, LA, United States
Works Good, great value, looks good in my laundry room
I would recommend this to a friend!
Written by a customer while visiting manufacturer
Customer Rating
5
love it
on November 22, 2014
Posted by: christie2014
from Scottsburg, IN, United States
Best washer products I have ever used and the prices are great
I would recommend this to a friend!
Written by a customer while visiting manufacturer
Customer Rating
1
bad design
on January 22, 2019
Posted by: betsymuro
from joplin mo
3and1/2 yrs of use and the agitator breaks! It grabs pajama legs and anything elastic and works belt strings under it. those paddles are flexible and they break right off leaving a jagged edge. tried gluing them back but no
No, I would not recommend this to a friend.
Written by a customer while visiting manufacturer
Customer Rating
5
Wash ME
on November 6, 2019
Posted by: Punkin
from ALABAMA
I like Old school stuff rather than this New technology
Written by a customer while visiting manufacturer
Customer Rating
2
Don’t waste your money on Hotpoint
on December 27, 2019
Posted by: Not worth the money
from Alabama
I purchased 3.5 years ago and very disappointed in this washer
No, I would not recommend this to a friend.
Written by a customer while visiting manufacturer
Customer Rating
4
Reliable Washer so far.
on August 5, 2020
Posted by: ewhit
from Michigan
I've had this washer four years. So far it has proven reliable and I have had no issues with it.
I would recommend this to a friend!
Written by a customer while visiting manufacturer
Customer Rating
1
SADDEN!!! :(
on December 20, 2017
Posted by: Guerra0521
from St cloud, FL
I bought my Hotpoint back in Sept 2016 because I wanted a washer that was not electric all the way around just an old fashion washer & Store recommended the Hotpoint and that it was the best and plus it was on sale - Presently sadly to say that my Washer took a crash- AND off course I did not buy an extended warranty for I have known washer to last for a very long long time - and some type of mechanical system broke on the bottom of the washer machine which the part alone is very costly - I should have seen it coming since when i first bought the machine it did not fill up all the way no matter what level of size I placed it in nor did the agitator rotate has hard has I have heard other washer do. and of course per the Manufacture warranty they only replace parts and / or labor up to one year of time of purchase. what do you know one year only. I would not recommend this product -- so sad....
No, I would not recommend this to a friend.
Response from manufacturerBy Sharon, Haier Appliances, December 22, 2017
We are very sorry to hear this, as it is not something we would expect to occur. I recommend scheduling a service appointment with an authorized GE Appliance technician who can accurately diagnose and repair your appliance. You can schedule an appointment by calling 1-800-432-2737, Mon-Fri 7 am – 10 pm ET, Sat-Sun 8 am – 6 pm ET or schedule online anytime at: http://www.geappliances.com/ge/service-and-support/service.htm . GE Appliances technicians are certified specialists trained by the factory and supported by our technical assistance team. They use proprietary computer technology to more accurately diagnose the problem and make sure the appliance is fixed properly. No other servicer has this technology. - TREY@GEA
Written by a customer while visiting manufacturer
Customer Rating
1
Great washer BUT
on November 24, 2014
Posted by: Ethel14
from Walden CO
My previous two washers have been GE/Hotpoint and believe it or not lasted me a combined 44 years. Which is why I bought another Hotpoint. The basket size is nearly double my former washer. Huge plus. It washes well. BUT , on the spin cycle, it gets out of balance on loads containing such items as bedding, towels or blue jeans. I now check it on every load at the beginning of the rinse cycle and find most of the time that most of the wash is on one side. I hand redistribute the load and continue the cycle and it spins fine. I do not overload the washer. The washer is balanced. And it doesn't matter the size load, small, large or super. I have resigned myself to babysitting this washer. Also a suggestion for the rinse cycle would be a buzz or bell to tell when the fabric softener needs to go in. My model does not have a dispenser for this. The washer is so quiet except for the cooing noises it makes, I miss putting in the fabric softener a lot.
No, I would not recommend this to a friend.
Written by a customer while visiting manufacturer