Customer Reviews for Brother - Black-and-White All-In-One Printer - Gray
Customer Rating
1
no more brother
on December 1, 2020
Posted by: nomorebrother
from bakersfield, ca.
i had the brother intellifax 2940 for a week before it would not pick up the paper. now 10 for 10 tries would not pick up paper. junk
Response from brother-usa.comBy Customer Service, Customer Service, December 16, 2020
We are sorry that you are experiencing paper feeding issues with your Brother FAX2940 and we understand your frustration. We'll be happy to help you. Below is a FAQ that should assist you: https://help.brother-usa.com/app/answers/detail/a_id/64990 If you continue to have issues, our Brother Customer Support Team is available to assist you direct: www.brother-usa.com/brother-support
I've used both features; copy & fax. I read the directions for use, but truthfully, one only has to look at the keyboard & figure out the procedures. This product is well worth the price.
A fax machine should fax. This took multiple tries, too much trial and error and far too much frustration before it would fax. If it were my decision, boat anchor would have been returned ASAP.
There are only 4 accessories, a replacement drum, toner, a phone cord, and a paper tray.
I've ADDED trays to lasers before, but never replaced one... How often does this tray break for it to be considered an "accessory"? It's also not clear if you can ADD or only REPLACE a paper tray (that only holds a half ream of paper). Have you ever bought a 250 sheet package of copier paper before?