Customer reviews from breville.com
Breville - the Risotto Plus Slow Cooker, Rice Cooker and Steamer - Brushed Stainless-Steel
Average customer rating
3.8
(27 Reviews)
Rating breakdown 27 reviews
5 Stars
16
4 Stars
1
3 Stars
2
2 Stars
4
1 Star
4
68%of customers recommend this product.
(
15 out of
22)
Customer Reviews for Breville - the Risotto Plus Slow Cooker, Rice Cooker and Steamer - Brushed Stainless-Steel
Customer Rating
2
Cooks great when it wants to
on February 8, 2021
Posted by: Meaghan
I got this as an anniversary gift July 2020 and absolutely LOVED it until about two weeks ago. I’m having the same issues as a lot of the other reviews, it “finishes”cooking even when there is too much liquid left. I just turned it on for rice and less than 2 minutes later, it said it was finished. Super frustrating as I have to stand beside it for almost 20 minutes to repeatedly restart it in hopes it will cook for more than 2 minutes at a time. At this stage it would be easier to just cook my rice in a pot.
In the 3 minutes it took me to write this review, I had to restart the rice twice.
In the 3 minutes it took me to write this review, I had to restart the rice twice.
No, I would not recommend this to a friend.
Response from breville.comBy Consumer Support, February 9, 2021
We are very sorry to hear about your experience with your appliance. We would very much like to see if we can assist you. We do have an account for you in our system. We'll be sending you an email shortly. Just reply to it, and we'll be happy to see how we can help you from there.
Written by a customer while visiting breville.com
Customer Rating
5
Must have!
on December 2, 2020
Posted by: David
We have had this gem for over two years now. We love it. The easiest way to cook rice on the market. We have used to cook several different rices, risottos, steamed vegetables, and used it as a slow cooker. We have always hand washed with just a sponge the inner bowl, so we did not experience heavy wear like others who probably used dishwashers to clean it.
I would recommend this to a friend!
Written by a customer while visiting breville.com
Customer Rating
5
10 Year Review
on January 16, 2022
Posted by: Brett
I have had this product for approximately 10 years. I have used the rice function weekly, slow cooker/sauté function every other week maybe and the risotto function once :)
It has performed almost flawlessly. It is super easy to clean up. I can stow it under the counter with 1 hand. It is bay far the most useful appliance I have after the toaster.
The best thing about it is being able to sauté to brown, then start slow cooking without having to use multiple pans.
I have replaced the inner pot once in those 10 years; love that parts are available!
I would recommend this to a friend!
Written by a customer while visiting breville.com
Customer Rating
1
No good!
on October 22, 2020
Posted by: Alice
I bought this product about one year ago. It is great for the time it works. The rice maker is erratic, with the rice being cooked anywhere from 15-40 minutes. Not good
No, I would not recommend this to a friend.
Response from breville.comBy Consumer Support, October 23, 2020
Alice,
I see that you contacted an agent today and they are working with you for the service of your machine.
If you have any questions, please let usknow.
I see that you contacted an agent today and they are working with you for the service of your machine.
If you have any questions, please let usknow.
Written by a customer while visiting breville.com
Customer Rating
3
Want to love it. They need to redesign the inner pot
on December 30, 2020
Posted by: Cathryn
I’ve owned this for four years and I love it, except for the inner pot which is very poorly made. I’ve replaced it once and now am looking at replacing it again. I really wish breville would redesign the inner pot to last longer and not get scratched.
Written by a customer while visiting breville.com
Customer Rating
5
Love this
on March 17, 2021
Posted by: Mark
Interesting to read these reviews. I have had my Breville rice cooker for over 12 years and it makes perfect rice every time!! I do agree about the inner pot and am hoping for one with a better non-stick lining. But I love this cooker.
I would recommend this to a friend!
Written by a customer while visiting breville.com
Customer Rating
3
Poor quality inner pot!
on December 1, 2020
Posted by: Alicia
I have it since last 2 years and love it. But the inner pot is really poor quality and the Teflon coating wears of really quick. I have ordered the inner pot 2 times already. Not up to Breville standards. Am considering changing the product to a better one.
No, I would not recommend this to a friend.
Response from breville.comBy Consumer Support, December 1, 2020
We're sorry about the difficulty you've been experiencing. We understand how frustrating this can be. We will contact you via email shortly, as we have your information in our system already. We'll be happy to see how we can help you.
Written by a customer while visiting breville.com
Customer Rating
1
Total junk. Worked for less than a year
on December 3, 2020
Posted by: Michelle
We loved this at first, but within a year the start button stopped working entirely. Powers on, but just won't do anything anymore. Complete trash. Despite lots of use, the insert is in very good condition. Feel terrible putting it in the garbage, but the cost of repair is the same as a new unit so we are stuck.
No, I would not recommend this to a friend.
Response from breville.comBy Consumer Support, December 3, 2020
Please accept our apologies for the inconvenience and allow us the opportunity to correct the situation. As we did find your information in our system, please expect an email shortly.
Written by a customer while visiting breville.com