Customer reviews from frigidaire.com
Frigidaire - 3.5 Cu. Ft. 10-Cycle King-Size Capacity Washer - White
Average customer rating
4.3 out of 5
4.3
(8 Reviews)
Open Ratings Snapshot
Rating breakdown 8 reviews
5 Stars
5
4 Stars
2
3 Stars
0
2 Stars
0
1 Star
1
88%of customers recommend this product. 
(
7 out of 8
)
Best Buy Privacy Policy
Customer Reviews for Frigidaire - 3.5 Cu. Ft. 10-Cycle King-Size Capacity Washer - White
Customer Rating
5 out of 5
5
Excellent machines
on March 24, 2017
Posted by: Samiam74
from Walters, OK, United States
[This review was collected as part of a promotion.] We bought this washer and matching dryer used about 2 months ago. They are 10 years old. They work perfectly. this is our first front load unit. We Could not be happier. We love it!!! Love it!!!!! Love it!!!!!
I would recommend this to a friend!
Written by a customer while visiting frigidaire.com
Customer Rating
4 out of 5
4
My First HE Front Loader Washing Machine
on November 29, 2010
Posted by: Tim
I have the FS2 version.
Wow!... I don't know where to begin. This machine gets a very good first impression from me. It's also been a very educational experience. My last Top Loader has went out the door and another will never come back in it, unless it's an emergency. This machine is literally my very first Front Loader and I'm very pleased with it. It does not function like some of the other Front Loaders I've seen which still waste water.
I was a little confused as to how it operates, but I think I understand it now. It's intelligent and cool at the same time. It tumbles the clothes through the water using gravity. At the same time the other clothes are rubbing across the fabrics while lubricated by the detergent. The combination of gravity, tumbling, friction, and even water deployment does all the work. By using this method only a fraction of water is needed to clean the clothing. Combine all that with high spin speeds for more efficient water extraction, and you've got a real work horse for laundry care.
The Up's...
* Uses a little less than half of the powder detergent that a Top Loader uses. You can use liquid detergent too, but I've never liked liquid formulas.
* Does not waste water and only uses a few gallons to get the job done (about 12 gallons full cycle). It keeps only 1 inch of water in the base of the drum to wash. Which I find to be totally amazing with the clothes coming out so fresh and clean.
* Draws water from 2 different locations inside the drum (Alternates Back & Front), to make sure the clothes become evenly saturated.
* Runs way more quiet than a top loader. I'm glad the door is transparent so I can see the clothes moving. You can tell when it's drawing water and when it's spinning, but other than that it's quiet as a mouse.
* Drains water really fast. I can tell it has some serious siphoning power going on. The sooner it gets to the next step, the sooner it will get done.
* Spins the clothes nearly dry already, especially if you choose the extra spin option. This means less drying time in the dryer... YAAAY!... less power consumption too... HURAAAY!
* I have lower back problems and the door is at the right level for me to sit on a stool to load it. I thought about getting the pedestal, but I'm glad I didn't. It's perfect just like it is.
The Down's (well, some people think it's a "down")...
* Longer washing time compared to a top loader, but that's the trade-off for higher efficiency. It does a thorough wash, and a very thorough rinse in a normal cycle. This machine actually has a loosening cycle at the end so you won't have to peel the clothes off the drum... that's cool.
* You have to buy a different type of detergent. It must be HE detergent for it to wash correctly. The good news is I didn't have to change brands. I use GAIN and they also have an HE formula (80 loads for $10.00)... that rocks!
* Your water pressure must be sufficient, at least 30 psi. I'm on sorry County Community water and that could be a problem for some people during the day. But all you have to do is make sure you installed the machine with new hoses, and don't run any other water while the machine is drawing... problem solved!
* There's just a tiny bit more maintenance involved. When you're through using the machine for the day, you have to dry the excess water off the seals (drum and door bubble). The good news is this prevents mildew and prolongs the life of the seals. It's really not that big of a deal. I keep a hand towel nearby and it's a normal ritual for me now. It only takes a few seconds to do this... proactive prevention is always a good idea!
* When you install the machine, you better make sure it's sitting level by checking it with a leveler and adjusting the feet. If you don't do this, then it's going to vibrate and sound like a helicopter flying by, and will most likely damage the machine.
* You better make sure you have a solid and strong floor to put it on. The machine weighs in at a hefty 200 pounds (stainless steel drum). Weak flooring will also cause the machine to vibrate too much. If you have the option of putting it on a concrete floor, then that would be the way to go. I put mine on a solid reinforced wood floor, and it still vibrates a little more than I want it to. When the final spin speed kicks in it levels out pretty good. Of course it also depends on the type of laundry and how much you have loaded into it. Larger loads (2/3 plus of the drum) tend to run smoother than small ones. A guide comes with the washer to help you select the right cycle. I've never had a washer with so many options to choose from, but they are there for good reasons... proper saturation and balance.
The Coolest...
* The look on my face when the stepping spin speeds kicked in?... Priceless!... Roger Tango One, ready to taxi on runway 311 left. In position, ready for take off. 3,2,1... When the first speed kicked in, I said "Wow". The next speed... "Whoah". The next speed... "D@#N!". When it stops it sounds like a turbine shutting down. I would hate to be a rodent trapped in there... LOL.... A whole new meaning to G-Force!
Overall, I would have to say this is a really good washing machine for the price and I love it. There's a slight learning curve involved with transitioning from a top loader to a HE front loader, but I think it's worth the trouble. I consider this model my "practice" model, and I don't expect it to last any longer than 3 or 4 years. It might fool me and last 10... we'll see.
I would recommend this to a friend!
Written by a customer while visiting frigidaire.com
Customer Rating
4 out of 5
4
Wonder Washer
on December 20, 2010
Posted by: Pat
This is my 1st experience with a stacking Washer & Dryer, and this washer does a great size load, and offers just the features we need.
I would recommend this to a friend!
Written by a customer while visiting frigidaire.com
Customer Rating
5 out of 5
5
wash and jet spin
on December 21, 2010
Posted by: golfnut
This washer is great, so far (4 weeks of two or three loads per day). The super speed spin really helps in drying the clothes. The controls are easy to read, use and understand. We had a Maytag for 19 years with no service calls or problems. Hopefully this washer will be as good.
I would recommend this to a friend!
Written by a customer while visiting frigidaire.com
Customer Rating
5 out of 5
5
great washer
on December 22, 2010
Posted by: rjvillegas2002
I would reccomend this washer to anybody. For the price it is a good quality machine and can handle large loads of clothes.
I would recommend this to a friend!
Written by a customer while visiting frigidaire.com
Customer Rating
5 out of 5
5
Clean Machine
on December 26, 2010
Posted by: lou
I use this unit stacked with the matching dryer. The large capacity is very helpful. Clothes come out clean and fresh. No problems at all. Don't stress and just buy one.
I would recommend this to a friend!
Written by a customer while visiting frigidaire.com
Customer Rating
5 out of 5
5
Efficient water use
on January 5, 2011
Posted by: happyhorses
I like this machine because it uses water efficiently, a bonus for people on septic systems. It also spins the clothes quite dry, even on the low spin setting.
I would recommend this to a friend!
Written by a customer while visiting frigidaire.com
Customer Rating
1 out of 5
1
broke after 5 years
on November 18, 2015
Posted by: laurenmilder
from NJ, United States
my machine, while it was wonderful at first, has now at only 5 years old broken!!!!!
It will not rinse, drain , or spin without me unplugging it from the electricity at least 3 times to re set itself....... extremely annoying and inconvenient. and sometimes that wont even work. i would not recommend this at all.
No, I would not recommend this to a friend.
Response from frigidaire.comBy TheresaOnline Outreach SpecialistNovember 21, 2015
Hello laurenmilder! I certainly understand your washer has been wonderful for the last five years. I can imagine your inconvenience with your appliance currently not rinsing, draining or spinning. I recommend checking your drain lines for any restrictions. Hopefully this helps you on your path to enjoying your washer again. Please contact us directly with any additional questions you may have. –Kind Regards, Theresa
Written by a customer while visiting frigidaire.com