Customer reviews from philips.com
Philips Sonicare - Rechargeable Powered Toothbrush - White
Average customer rating
4.5
(2,920 Reviews)
Rating breakdown 2,920 reviews
5 Stars
1,961
4 Stars
654
3 Stars
129
2 Stars
77
1 Star
99
92%of customers recommend this product.
(
2,644 out of
2,860)
Customer Reviews for Philips Sonicare - Rechargeable Powered Toothbrush - White
Customer Rating
5
My teeth have never felt cleaner
on October 15, 2011
Posted by: silly
It tickled at first use but I got used to it the second time and my teeth have never felt cleaner! I'd been holding off on buying an electric toothbrush and hoping my old fashioned toothbrush would do but I'm glad I finally caved in!
I would recommend this to a friend!
Written by a customer while visiting philips.com
Customer Rating
5
excellent performance
on October 9, 2011
Posted by: KaYau
Gender:Male
Beside me and my wife use the sonicare products, my children and grand children all use the sonicare products.
I would recommend this to a friend!
Written by a customer while visiting philips.com
Customer Rating
1
Battery sucks
on November 21, 2018
Posted by: cedcampbell
Gender:Male
I have had 2 Phillips Sonic Cares. After about 2 years the battery dies and it's useless.
Pros: works great
Cons: short battery life
No, I would not recommend this to a friend.
Response from philips.comBy Consumer Care, November 26, 2018
Hi there,
Thank you for sharing your feedback, and we're very sorry to hear about your experience. Our Philips Sonicare Essence toothbrush comes with a two-year warranty, plus an additional six months if the product is registered. Your complete satisfaction is extremely important to us and we would like to learn more about your issue. At your earliest convenience, please get in touch with us to speak with a Consumer Care representative. Be sure to reference this review & have your Sonicare product handy so that we can better assist you.
24/7 Live Chat:
https://ch-017-ind.us.caas.hosted-inin.com/Philips/66/NoDefault/?provider=philips&language=en&country=US&group=PERSONAL_CARE_GR&category=TOOTHBRUSHES_CA&sub-category=PARAM_SUBCAT&ctn=PARAM_CTN
1-800-682-7664
Monday – Saturday: 9:00 AM – 9:00 PM ET
Sunday: 9:00 am – 6:00 PM ET
Excluding Major Holidays
We look forward to hearing from you.
Thank you for sharing your feedback, and we're very sorry to hear about your experience. Our Philips Sonicare Essence toothbrush comes with a two-year warranty, plus an additional six months if the product is registered. Your complete satisfaction is extremely important to us and we would like to learn more about your issue. At your earliest convenience, please get in touch with us to speak with a Consumer Care representative. Be sure to reference this review & have your Sonicare product handy so that we can better assist you.
24/7 Live Chat:
https://ch-017-ind.us.caas.hosted-inin.com/Philips/66/NoDefault/?provider=philips&language=en&country=US&group=PERSONAL_CARE_GR&category=TOOTHBRUSHES_CA&sub-category=PARAM_SUBCAT&ctn=PARAM_CTN
1-800-682-7664
Monday – Saturday: 9:00 AM – 9:00 PM ET
Sunday: 9:00 am – 6:00 PM ET
Excluding Major Holidays
We look forward to hearing from you.
Written by a customer while visiting philips.com
Customer Rating
5
Recommended by dentist and works as expected
on September 9, 2012
Posted by: Jstonge
Gender:Male
Verified Purchase:Yes
First time using powered toothbrush. Takes a little getting used to. Charged once and seems to last a long time. Quiet, easy to hold. Have not looked for replacement toothbrushes yet hopefully they will be easy to find.
Pros: charge lasts a long time light and easy to hold
I would recommend this to a friend!
Written by a customer while visiting philips.com
Customer Rating
5
This product is so effective!
on October 10, 2011
Posted by: Kelsey
Gender:Female
My dentist recommended a Sonicare for me because I had the onset of gingivitis. After using my new E Series toothbrush for about a month before my next check up, my dentist had nothing but amazing things to say! I highly recommend this product.
I would recommend this to a friend!
Written by a customer while visiting philips.com
Customer Rating
5
Fantastic Product!
on October 9, 2011
Posted by: pski62
Gender:Female
Unbelievable the difference this product has made. My Oral Hygenist recommended that I buy one and within one month saw a huge difference in the condition of my gums. I use this product twice a day. Very easy to use, a little messy but that is probably me! I've never been a flosser, so this is perfect. Thanks Philips!!!
Pros: improves teeth & gum health
I would recommend this to a friend!
Written by a customer while visiting philips.com
Customer Rating
5
Love it!
on June 16, 2012
Posted by: JanieGirl02
Gender:Female
It makes my teeth feel sooooooooo clean and fresh. I absolutely love it!
I would recommend this to a friend!
Written by a customer while visiting philips.com
Customer Rating
5
Good features, valuable health care tool
on June 18, 2012
Posted by: hoopsr
Gender:Male
Improvement on excellent earlier model. longer battery life. Seems that the head loosens more easily than before.
Pros: always has been a very good product, improved charging stand, longer battery life more power
Cons: head loosens., button too soft
I would recommend this to a friend!
Written by a customer while visiting philips.com