Customer reviews from frigidaire.com
Frigidaire - Gallery 18.3 Cu. Ft. Top-Freezer Refrigerator - Stainless Steel
Average customer rating
2.9
(22 Reviews)
Rating breakdown 22 reviews
5 Stars
5
4 Stars
4
3 Stars
2
2 Stars
6
1 Star
5
43%of customers recommend this product.
(
9 out of
21)
Customer Reviews for Frigidaire - Gallery 18.3 Cu. Ft. Top-Freezer Refrigerator - Stainless Steel
Customer Rating
3
Condo refrigerator
on September 15, 2014
Posted by: Rick
Great refrigerator for our beach condo
I would recommend this to a friend!
Written by a customer while visiting frigidaire.com
Customer Rating
2
Leaky freezer compartment
on September 16, 2014
Posted by: Willy
Freezer compartment leaks air and ice forms on interior walls and food items
No, I would not recommend this to a friend.
Written by a customer while visiting frigidaire.com
Customer Rating
1
Poor quality and poor quality control!
on September 28, 2015
Posted by: Anonymous II
from Ohio, United States
Ice forms on freezer door and top of freezer...Dealer repairman said its from the refrigerator door not sealed properly?
Make all kinds of loud noises...dealer repairman said ours is not as noisy as some...Really...and that is suppose to make me feel better?
Make all kinds of loud noises...dealer repairman said ours is not as noisy as some...Really...and that is suppose to make me feel better?
Dealer has replace refrigerator door 3 times due to defective seal on refrig door...
1st replacement from Frigidaire had a large dent on the front of door...waste of my time!
2nd replacement from Frigidaire defective seal and the seams on the top of door were not finished...raw, sharp metal...after they put the door on I noticed the defect...seriously? Waste of my time!
3rd today replacement from one of the dealers new refrigerators...seal defective and a chip on top of the door...raw metal...are you kidding me? 4 times now ... Waste of my time...
Where's the quality and quality control?
Where's the quality and quality control?
I see why this model is discontinued...
No, I would not recommend this to a friend.
Response from frigidaire.comBy Derrick , Online Outreach Representative, October 15, 2015
Hey, Anonymous II! Thank you for taking a moment to share your thoughts and concerns on your Frigidaire Top Freezer Refrigerator. We appreciate your feedback and comments. We place a great deal of emphasis on quality control; there are occasions when even the best products may have performance issues. Quality tests are continually conducted to provide our consumers with the best appliance possible in the industry. While we cannot implement all suggestions, all the information that we receive from our consumers is taken into consideration and only through feedback can we improve the quality, service and dependability of our product. Please contact us directly for any further assistance or questions. Thank you again, for your time and comments.–Kindly
Written by a customer while visiting frigidaire.com
Customer Rating
2
Now I know why this has been discontinued
on February 20, 2017
Posted by: Ilene
from Long Beach, NY, United States
[This review was collected as part of a promotion.] I bought this refrigerator in June of 2014, it is very noisy. Over the last 2 or 3 months we have discovered our milk is going bad way before the expiration date on the container. We used to keep it in the door, and now keep it inside, hoping it would help, but not really. Getting tired of throwing out milk.
No, I would not recommend this to a friend.
Response from frigidaire.comBy Jennifer , Online Outreach Specialist, March 1, 2017
Hey Ilene, thank you for sharing your experience with us. I certainly understand how frustrating it can be for items to go bad. If you should need assistance with locating a service provider, please feel free to contact us directly at 1-800-374-4432. Respectfully, Jennifer
Written by a customer while visiting frigidaire.com
Customer Rating
1
Faulty refrigerator glad it's discontinued!
on August 16, 2018
Posted by: sjolkjh
from New Jersey
I hate this refrigerator, there I said it it's garbage trash it sucks piece of junk sorry I bought it will never buy another Frigidaire product again is this long enough for you!
No, I would not recommend this to a friend.
Response from frigidaire.comBy Online Outreach Specialist, August 22, 2018
Thank you for taking the time to write us, sjolkjh. We're sorry to hear that your refrigerator experience has not been positive and we would like to discuss this further with you. Please take a moment to contact us directly at 1-888-203-1389; Monday through Friday from 8am to 8pm and Saturday from 9am to 6pm EST to discuss further. Kindly, Courtney
Written by a customer while visiting frigidaire.com
Customer Rating
2
Problems
on September 28, 2020
Posted by: Tweety 74
I've had this fridge for 2 years. It's extremely noisy. Ice forms in the freezer and on the door of the freezer. The Refrigerator frigerator gets extremely warm and my milk and other dairy products go bad to soon.
Response from frigidaire.comBy Katrina, Outline Outreach Specialist, October 20, 2020
Hello, Tweety 74!
Thank you for your review. We are sorry to hear of the issues with the refrigerator ice build up and getting warm. Your feedback is certainly valuable to us as we ensure continuous improvement in our products. Should you need additional assistance, we're here to help. Feel free to chat with us online at Frigidaire.com or via phone at 800-374-4432 Mon-Fri 8:30am – 8:00pm EST. -Katrina
Thank you for your review. We are sorry to hear of the issues with the refrigerator ice build up and getting warm. Your feedback is certainly valuable to us as we ensure continuous improvement in our products. Should you need additional assistance, we're here to help. Feel free to chat with us online at Frigidaire.com or via phone at 800-374-4432 Mon-Fri 8:30am – 8:00pm EST. -Katrina
Written by a customer while visiting frigidaire.com