Customer reviews from roku.com
Roku - 3 Streaming Player - Black
Average customer rating
4.5
(25,979 Reviews)
Rating breakdown 25,979 reviews
5 Stars
16,895
4 Stars
6,203
3 Stars
1,513
2 Stars
668
1 Star
700
93%of customers recommend this product.
(
23,564 out of
25,460)
Customer Reviews for Roku - 3 Streaming Player - Black
Customer Rating
2
Disappointment After Using Apple TV...
on November 2, 2013
Posted by: NotBornYesterday
from Augusta GA
Gender:Male
The Remote Control for Roku remote is the one area in which this product shines; its wireless format, headphone jack, far nicer fast forward/reverse queuing, size/lanyard to keep it from getting 'lost', and more numerous/traditional controls. The remote is quite nice, while the Apple TV Remote Control is a horrible example of Designers sacrificing utility for trendy 'aerodynamic' styling.
That being said, and having traded in my iPad for a new Surface...
In too many important ways the Roku is mediocre compared to the much older Apple TV. With very limited on-screen display of content selection, it's like viewing a video store through the mail slot/letter box; no obvious ability to drill down to other titles based on current subject/actor/director, etc.; very herky-jerky response too much of the time and screen freezes while a menus download/refresh; noticeable delays in starting the stream too much of the time; no way to browse large screen of possible titles, just claustrophobic rows; video seems trimmed compared to Apple TV presentation; and no extras already set up and ready to go, like a Podcast menu.
Let's face it, after a short time viewing the content you know about, you're going to run out of ideas and want to browse. The Roku has no where near the sophistication of the Apple TV in content referrals or in menu suggestions. And, when you add the ability to stream content from the free iTunes...
I may be wrong on some of these, but neither the manual, on-screen prompting, or web site present any information on how to access these other features on the Roku, if available.
We're probably going to return this unit and go back to the Apple TV even though the remote sucks and it seems to be Apple's most neglected product offering.
Sorry, Roku, the hardware is nice, but the ecosystem is far too primitive.
No, I would not recommend this to a friend.
Written by a customer while visiting roku.com
Customer Rating
1
no web browser
on March 28, 2014
Posted by: sp7209
from Granger, IN, United States
need full web browser. please add full web browser.
No, I would not recommend this to a friend.
Written by a customer while visiting roku.com
Customer Rating
1
DOES NOT support DNS configuration
on October 12, 2013
Posted by: mahmoud
from United Arab Emirates
Gender:Male
u cant watch netflix or hulu plus if u out said of amirica like the athor devices
so bad thing that u cant even add the channels
so bad thing that u cant even add the channels
No, I would not recommend this to a friend.
Written by a customer while visiting roku.com
Customer Rating
1
Bad Idea to buy-don't buy
on June 9, 2013
Posted by: Jane, Boater
from Mansfield, OH
This thing is terrible if you are not at home with unlimited internet. I have a jet pack from Verizon and have to buy data by the GB. Every movie takes at least 2GBs so I am really limited as to what I can watch and no one has an unlimited data program anymore. I have it on a boat, so it does not do me much good. If you are home with unlimited internet service it probably is great.
No, I would not recommend this to a friend.
Written by a customer while visiting roku.com
Customer Rating
2
Hard to get free movies from Netflix of redbox! D-
on December 26, 2013
Posted by: Cappy
from AZ, United States
Gender:Female
Received as a gift. Didn't work well. Returning to store.
No, I would not recommend this to a friend.
Written by a customer while visiting roku.com
Customer Rating
1
Pathetic
on February 18, 2014
Posted by: BigBails56
Gender:Male
I got a good deal but the signal isn't constant enough to give me a continual signal with ADSL2 to view any programs from any channel yet smoothly, uninterrupted picture signal. That is video mainly!
Now I'm not an engineer but I am open to ideas that could improve my signal.
Now I'm not an engineer but I am open to ideas that could improve my signal.
No, I would not recommend this to a friend.
Written by a customer while visiting roku.com
Customer Rating
1
Hated it
on February 17, 2014
Posted by: hauntgirl53
from southcentral Pa, United States
Gender:Female
Bought it, tried it, did not like it at all. Want husband to take it back and get our money back!!!!!
No, I would not recommend this to a friend.
Written by a customer while visiting roku.com
Customer Rating
1
Sorry purchase
on March 5, 2014
Posted by: TJD321
from California
Gender:Female
I only used two-three times, freezes up while you are using! BIG waste of time and money!
No, I would not recommend this to a friend.
Written by a customer while visiting roku.com