Customer reviews from roku.com
Roku - 3 Streaming Player - Black
Average customer rating
4.5
(25,979 Reviews)
Rating breakdown 25,979 reviews
5 Stars
16,895
4 Stars
6,203
3 Stars
1,513
2 Stars
668
1 Star
700
93%of customers recommend this product.
(
23,564 out of
25,460)
Customer Reviews for Roku - 3 Streaming Player - Black
Customer Rating
1
disappointed
on January 10, 2014
Posted by: cmarcos
from Makati City, Metro Manila, Philippines
Gender:Male
i got this a month ago and expected to see live shows like from nbc, cbs, abc, pbs, etc. but all i can watch are really old films that are not even hd quality. would have given this 5 stars if those channels were available. now i hardly use it.
No, I would not recommend this to a friend.
Written by a customer while visiting roku.com
Customer Rating
1
Does not work with Netflix!!!
on January 22, 2014
Posted by: slazar
from Chicago, IL
Gender:Male
Overall this little device looks and is awesome. It has some nice features. The little "remote control" works great. However, the ONLY reason i purchased the Roku, is to watch Netflix. It always "buffers", signal goes out, it tells me to pick something else to watch, etc. etc. etc. There is NOTHING wrong with my internet connection, or Netflix for that matter. I can watch Netflix fine through other means, such as my laptop.
Believe me, i looked at all the technical forums out there and tried everything.
Sorry Roku for the bad review.
Believe me, i looked at all the technical forums out there and tried everything.
Sorry Roku for the bad review.
No, I would not recommend this to a friend.
Written by a customer while visiting roku.com
Customer Rating
1
Big disappointment
on January 26, 2014
Posted by: Ronald27
from Amsterdam, Nederland
Gender:Male
Doesn't play anything through DNLA, poor Plex performance: needs transcoding for everything. No Netflix support. Waste of money.
No, I would not recommend this to a friend.
Written by a customer while visiting roku.com
Customer Rating
3
Doesn't Really Meet My Expectations
on January 28, 2014
Posted by: RokuSix
from southern california
Gender:Male
I thought this was going to be a viable alternative to my expensive cable service, but I learned after buying this product that I still need at least basic cable TV and the cable company's app to get "live" TV. Also, when we're watching TV using this product, the sound suddenly goes off and we have to change to a different channel and then back again to restore the sound and continue watching the show.
My intention was to get rid of all the expensive leased equipment from the cable company and set up our three TVs with Roku devices, but I have serious doubts about this now. I'm just going to try to reduce our cable bill some other way.
No, I would not recommend this to a friend.
Written by a customer while visiting roku.com
Customer Rating
1
on January 31, 2014
Posted by: Gregfromfla
from Jacksonville, FL, United States
Gender:Male
I have been playing with the ROKU for about 2 months now. It is easy enough to set up on the wifi, and the remote is simple, maybe too simple (you have to use it as a cursor to input usernames and passwords).
Unfortunately, that's about it for good points. It has very limited applications, most or which are useless. NETFLIX is installed, but I cannot log onto Netfilx with it for some reason, so I signed up for HULU plus. I did have success with HULU Plus, BUT am not impressed. The "free" TV is limited to mostly older episodes with 3 or 4 commercials in a row, and you have to pay to watch a decent movie or series. '
Too bad, I was expecting to be able to ditch Direct TV.
If they would add some applications and a remote with a keyboard and fix the NETFLIX application, PLUS add the Blaze News TV and FOX News. it might make the thing worth while.
Unfortunately, that's about it for good points. It has very limited applications, most or which are useless. NETFLIX is installed, but I cannot log onto Netfilx with it for some reason, so I signed up for HULU plus. I did have success with HULU Plus, BUT am not impressed. The "free" TV is limited to mostly older episodes with 3 or 4 commercials in a row, and you have to pay to watch a decent movie or series. '
Too bad, I was expecting to be able to ditch Direct TV.
If they would add some applications and a remote with a keyboard and fix the NETFLIX application, PLUS add the Blaze News TV and FOX News. it might make the thing worth while.
No, I would not recommend this to a friend.
Written by a customer while visiting roku.com
Customer Rating
1
hdcp unathorized access, content disabled
on February 5, 2014
Posted by: Bruiser44
from Ottawa, ON, Canada
Gender:Male
I was happy at the beginning but now I get the error "hdcp unathorized access, content disabled". I haven't changed anything and have had no problems for over a month. I have tried all the troubleshooting but nothing has fixed it. This would stop me from recommending this box to anybody else.
No, I would not recommend this to a friend.
Written by a customer while visiting roku.com
Customer Rating
3
No Comcast :(
on February 24, 2014
Posted by: hela009
from Boston, MA, United States
I bought this a month ago, and love having Netflix on my TV. Angry Birds is also a plus to entertain the kids. I chose this device over others because it offered HBO Go, but was saddened when I learned that my cable provider didn't allow me to use it. Don't know which company is responsible for this, but it should be changed. Not fair to deny me the service when I subscribe to HBO same as anyone else.
I would recommend this to a friend!
Written by a customer while visiting roku.com
Customer Rating
1
Returned product
on February 25, 2014
Posted by: dap6876
Selected Roku 3 in the store since it displayed that all of the streaming apps I required would be available. HBO-Go is not available if your provider is DirecTV.
While other apps were available the main reason for selected this device was HBO-Go.
No, I would not recommend this to a friend.
Response from roku.comBy Roku.com Team, Roku.com, February 27, 2014
We're sorry to hear you returned your Roku 3. We added DirecTV authentication for HBO-Go a few weeks ago, so it would work for you now. We hope you'll give us another try!
Written by a customer while visiting roku.com