Customer reviews from roku.com
Roku - 3 Streaming Player - Black
Average customer rating
4.5
(25,979 Reviews)
Rating breakdown 25,979 reviews
5 Stars
16,895
4 Stars
6,203
3 Stars
1,513
2 Stars
668
1 Star
700
93%of customers recommend this product.
(
23,564 out of
25,460)
Customer Reviews for Roku - 3 Streaming Player - Black
Customer Rating
1
FAST BUT TAKES OVER WIFI NETWORK
on November 19, 2013
Posted by: EUGENE
from Los Angeles, CA, United States
Gender:Male
I BOUGHT ROKU3 IN OCTOBER 2013 IT IS FAST AND HAS GOOD CHANNELS BUT TAKES OVER IP ADDRESS AND SLOWS DOWN ALL MY GADGETS ON THE WIFI NETWORK TECHNICAL SUPPORT IS HORRIBLE
No, I would not recommend this to a friend.
Written by a customer while visiting roku.com
Customer Rating
3
on November 22, 2013
Posted by: June
from California
Gender:Female
I bought this about a month ago. We had dropped our satelite company about 8 months ago and was just watching Netflix. We wanted more of a selection so we bought the ROKU 3. I was thrilled to have more options in what to watch, especially when it comes to family friendly movies. BUT, when we try to watch family friendly movies, the movies are interrupted with commercials. The same commercial plays 4 times in a row approximately every 10 minutes. No where did anything say, I would deal with commercials while watching a movie. We were also interested in being able to watch Disney Channel, unfortunately you get to watch Disney clips instead. We do have one channel that we watch through the ROKU on a regular basis, but we still find ourselves watching Netflix 90% of the time. Which I could have done without the ROKU. Roku needs to put on the channels which ones show commercials and which ones do not.
I would recommend this to a friend!
Written by a customer while visiting roku.com
Customer Rating
2
Lackluster media player
on November 26, 2013
Posted by: SynAck
from Fort Worth, TX, United States
Gender:Male
Tried it out for about 2 weeks then returned it. While the number of streaming options are abundant, none of them are really worth watching except 3-4 and these are generally available on almost every streaming device out there. The inability to handle certain media files playing local content is the final nail in the coffin.
No, I would not recommend this to a friend.
Written by a customer while visiting roku.com
Customer Rating
2
Gets you hooked, then malfunctions often
on November 28, 2013
Posted by: paulpat
from California, United States
We got our Roku about a month ago, and loved it at first. Then, the audio problems started in on all the channels - a weird garbled audio along with a perfect picture. VERY frustrating. So, to technical support - the WORST I have ever experienced. I went online to see others with the same problem, who unplugged the Roku and re-started it and this has been working so far. But, what a hassle!! I give your product a 5:10 at this point. Sorry.
No, I would not recommend this to a friend.
Written by a customer while visiting roku.com
Customer Rating
1
Waste of Money
on December 14, 2013
Posted by: Florida626
from Jacksonville Beach, FL, United States
I read about this product and decided to buy it. It never worked well. Don't waste your money. Save up and get a smart TV instead.
No, I would not recommend this to a friend.
Written by a customer while visiting roku.com
Customer Rating
1
I returned it. Quit emailing me
on December 22, 2013
Posted by: bluboy
I returned your Roku3. I had to unplug it and re-plug it in to get it to work.
Don't email any more.
Don't email any more.
No, I would not recommend this to a friend.
Written by a customer while visiting roku.com
Customer Rating
3
Too many menus without enough directions.
on December 26, 2013
Posted by: zandor
from Washington, United States
Gender:Male
How do I get on the internet? I have wi-fi and get all the other sites for movies, so what is the trick. This is a major point in my use and the major reason that I bought the unit.
No, I would not recommend this to a friend.
Written by a customer while visiting roku.com
Customer Rating
3
Dissapointment
on January 9, 2014
Posted by: Bogi
from East Haven, CT, United States
Gender:Male
Can't watch youtube. That is why I purchased the product. I'll keep it hoping in the near future they will allow viewing of youtube.
No, I would not recommend this to a friend.
Written by a customer while visiting roku.com