Customer reviews from roku.com
Roku - 3 Streaming Player - Black
Average customer rating
4.5
(25,979 Reviews)
Rating breakdown 25,979 reviews
5 Stars
16,895
4 Stars
6,203
3 Stars
1,513
2 Stars
668
1 Star
700
93%of customers recommend this product.
(
23,564 out of
25,460)
Customer Reviews for Roku - 3 Streaming Player - Black
Customer Rating
1
none
on August 14, 2014
Posted by: fustrated808
from Honolulu, HI, United States
Gender:Female
i bought this for dramafever channel and it is hopeless keeps stalling and freezing up..terrible !!!!!
this is my second roku the first was a roku 2 and it also did this..
this is my second roku the first was a roku 2 and it also did this..
No, I would not recommend this to a friend.
Written by a customer while visiting roku.com
Customer Rating
1
We have to reset the device each time before use.
on August 15, 2014
Posted by: sillydan1
from Berkeley, CA, United States
Gender:Male
We purchased the device after we had used the Roku 2 for a few months. Compared to the Roku 2, this device is noticeably faster. However, a problem that we never had on the Roku 2, after some time without use the device will play sound slowly, lowering the tone of voice for programs being watched in Netflix and in Hulu. We troubleshooted this through FAQ, but the problem persists unless we reset the device each time before use.
No, I would not recommend this to a friend.
Written by a customer while visiting roku.com
Customer Rating
2
Works well most of the time, NOT ALWAYS
on September 4, 2014
Posted by: Anonymous
Gender:Male
Most of the time it works well but about once a week it locks up on a channel. All the other channels are fine. A power cycle normally recovers but too often I have to do a factory reset which sucks, everything has to be reprogrammed afterwards. My original Roku almost never did this in years of service.
No, I would not recommend this to a friend.
Written by a customer while visiting roku.com
Customer Rating
1
on September 12, 2014
Posted by: Hoping it starts to work
from California, United States
Gender:Female
I have the ROKU stick that came with my JVC TV and it would stop and go blank in the middle of the movie, everything froze. I would have to take the stick out from the tv and replug it twice in one hr. Sometimes I would just give up and watch cable tv. Customer couldn't figure how to fix this problem. This is going on 4 weeks of off and on, maybe the box is better.
No, I would not recommend this to a friend.
Written by a customer while visiting roku.com
Customer Rating
1
Wasn't able to finish set up.
on September 13, 2014
Posted by: forcrisake
from Carriere, MS, United States
Gender:Female
Bringing it back to store. The box didn't state that I would have to give credit card info in order to set up/use it. Misleading.
No, I would not recommend this to a friend.
Written by a customer while visiting roku.com
Customer Rating
2
Great features, can't use because of HDMI problems
on September 29, 2014
Posted by: cghalpin
I love the Roku 3 when it works, but it rarely works. It's always complaining about HDCP problems. I've tried different cables, HDMI hubs, TVs, etc. The common element is always the Roku 3. I don't have this problem with my Roku 1 or any other device (Xbox 360, BluRay players, Apple TV, etc).
No, I would not recommend this to a friend.
Written by a customer while visiting roku.com
Customer Rating
1
Good features.....but didn't seem to work well
on October 17, 2014
Posted by: JamesTN
from TN
Gender:Male
We bought this in anticipation of having a good alternative for our cable TV service, since there were few channels we watch anyway. We had the Roku 3 and for the one we had, the audio would just quit working on many of the channels we had subscribed to. Unplugging the Roku 3 for a minute or two and then plugging back in would "fix" the issue for awhile, but did not take long for the problem to reoccur. We ended up returning the Roku for a refund, even though we had already cancelled our TV service.
No, I would not recommend this to a friend.
Written by a customer while visiting roku.com
Customer Rating
1
GREAT PICTURE
on December 21, 2014
Posted by: JOEL 59
from Deerfield Beach, FL, United States
Gender:Male
I BOUGHT IT TWO WEEKS AGO, AND I WOULD WELCOME A REFUND.
No, I would not recommend this to a friend.
Written by a customer while visiting roku.com