Customer reviews from roku.com
Roku - 3 Streaming Player - Black
Average customer rating
4.5 out of 5
4.5
(25,979 Reviews)
Open Ratings Snapshot
Rating breakdown 25,979 reviews
5 Stars
16,895
4 Stars
6,203
3 Stars
1,513
2 Stars
668
1 Star
700
93%of customers recommend this product. 
(
23,564 out of 25,460
)
Best Buy Privacy Policy
Customer Reviews for Roku - 3 Streaming Player - Black
Customer Rating
1 out of 5
1
Returned after two days
on July 26, 2013
Posted by: Jmgoldjr
from Baltimore, Md
Verified Purchase:No
Easy to set up and lots of features. Then t would freeze up and stop working. The headphones never worked like advertised.
Pros: Fast Setup
Cons: Does Not Improve Audio/Video, Head Phones Stopped, Froze Up
No, I would not recommend this to a friend.
Written by a customer while visiting roku.com
Customer Rating
1 out of 5
1
Not Much quality Free Content
on July 27, 2013
Posted by: Gashan
from Houston,TX
The product works except it has no Youtube which is very big dispointmnet since I bought this to be able to watch vidoes when am away from home. There is really not much free qualty content and what is free like news normaly short and tend not to finish the subject of discussion. I feel jilted and should have waited and spent less by buying the google chrome which offers the free channels. Please don't spend $99.00on this buy!!!!!
Pros: Fast Setup, Improved Audio/Video, Attractive Design, Simple Controls
No, I would not recommend this to a friend.
Written by a customer while visiting roku.com
Customer Rating
1 out of 5
1
Not good.
on July 27, 2013
Posted by: Kevin the movie lover
from Mississippi
Verified Purchase:No
I love ROKU but I hate ROKU 3.
Pros: It Works Sort Of, Attractive Design
Cons: Remote Is A Piece Of Junk
No, I would not recommend this to a friend.
Written by a customer while visiting roku.com
Customer Rating
1 out of 5
1
Very dissapointed with quality
on July 27, 2013
Posted by: LO
from Greensboro NC
Verified Purchase:No
I wouldn't recognize my wireless internet so I tried to reset it and now it stays on the startup page and won't do anything. How cheap is that. I would understand if I hadn't paid almost $100 for this.
Pros: Simple Controls
Cons: Poor Design, Difficult setup, Factory Reset Doesn't Wk, Won't Connect To Internet
No, I would not recommend this to a friend.
Written by a customer while visiting roku.com
Customer Rating
1 out of 5
1
Bad Experience all together
on July 28, 2013
Posted by: Nick
from Santa Monica, CA
I've had a Roku for years but due to the inability for the Roku 3 to function I was forced to revert back to using our Roku 2.
Pros: Attractive Design
Cons: Does Not Improve Audio/Video, Clunky, Connection
No, I would not recommend this to a friend.
Written by a customer while visiting roku.com
Customer Rating
1 out of 5
1
Never could get it to work!
on July 28, 2013
Posted by: lisa
from biloxi ms
Verified Purchase:No
After hours on line could not get it to work. did get a refund
No, I would not recommend this to a friend.
Written by a customer while visiting roku.com
Customer Rating
1 out of 5
1
Less that I expected
on July 30, 2013
Posted by: Tom
from Suisun City, CA
I bought the Roku primarily to watch science fiction programs and news programs. In both areas, Roku is seriously lacking. The "SyFy" channel is listed, but does not contain any actual programs, only clips. Very disappointing!
Pros: Fast Setup, Attractive Design, Simple Controls
Cons: More Clips Than Programs, Lack Of Programming, Roku Sometimes Locks Up
No, I would not recommend this to a friend.
Written by a customer while visiting roku.com
Customer Rating
1 out of 5
1
Good, but horrible HDMI problems
on July 31, 2013
Posted by: Frustrated longterm customer
from Stl MO
Verified Purchase:No
I have owned every version of Roku appliance. Each unit has been a significant step forward till the Roku-3. The Roku-3 suffers from significant and frequent HDMI failures. Not sure if it is a protocol error or what but older units work fine. TV gets a pink screen that says HDCP (HD Copy Protection) error. Firmware upgrades on TV and Roku-3 don't help. I would avoid the Roku-3. I threw mine in the trash and have returned to using the Roku-2.
Pros: Fast Setup, Attractive Design, Excellent Sound, Excellent picture, Simple Controls
Cons: Frequent Lockups, Constant Hdmi Problems
No, I would not recommend this to a friend.
Written by a customer while visiting roku.com
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