Customer reviews from roku.com
Roku - 3 Streaming Player - Black
Average customer rating
4.5
(25,979 Reviews)
Rating breakdown 25,979 reviews
5 Stars
16,895
4 Stars
6,203
3 Stars
1,513
2 Stars
668
1 Star
700
93%of customers recommend this product.
(
23,564 out of
25,460)
Customer Reviews for Roku - 3 Streaming Player - Black
Customer Rating
5
love everything about it especially the headphones
on August 19, 2014
Posted by: war1974
from Myrtle Point OR.
Gender:Female
Have had the Roku for about two months, i am super happy with it.
I would recommend this to a friend!
Written by a customer while visiting roku.com
Customer Rating
3
Great Features - when they work.
on August 20, 2014
Posted by: backtobasics
from Redding, CA
Gender:Female
I bought this about 5 months ago. Was thrilled with all of the features. HOWEVER, by the third month, I began having issues with my Roku which seemed to center around the remote/Roku pairing. If the remote doesn't pair, there is NOTHING you can do. There is no "off" switch for the Roku, there is only the "pull the plug" solution.
At first, I thought the batteries were bad - so replace them. This did not work. Then I tried the "hold the A & B buttons while pressing the pairing button" - which, I might add is located inside of the battery compartment -you must remove the sliding lid to get to it. ANYWAY, that did not work.
Noted that my Roku felt hot on the bottom - could that cause the pairing problem (a needed heat sink)?
SOLUTION: Reboot the Roku.
What a pain. You can't imagine how discouraging this is for a 75 year old with poor eye sight and a brain which could also stand rebooting!
What a pain. You can't imagine how discouraging this is for a 75 year old with poor eye sight and a brain which could also stand rebooting!
PS: Additionally, the subtitles seem to take a holiday at odd times.
No, I would not recommend this to a friend.
Written by a customer while visiting roku.com
Customer Rating
5
Great
on August 20, 2014
Posted by: postman
from Philadelphia, PA
Gender:Male
Purchased this 4 months ago and love it. Haven't stopped watching movies since on netflick connection.
I would recommend this to a friend!
Written by a customer while visiting roku.com
Customer Rating
2
Not so good.. disappointing
on August 20, 2014
Posted by: Krishv0
from Boston MA
Gender:Male
There are a lot of features. But, unfortunately, the unit is too slow. The remote is the worst. It drains battery really fast. I go through a pair of batteries in 3-4 days.. this is ridiculous.
No, I would not recommend this to a friend.
Written by a customer while visiting roku.com
Customer Rating
4
on August 21, 2014
Posted by: larryd0
from West Bloomfield, MI, United States
Gender:Male
I think this is a great alternative to cable services in many ways. If I had one complaint if would be that there is no way to sync your information when you have more than one box.
I would recommend this to a friend!
Written by a customer while visiting roku.com
Customer Rating
5
Love my Roku
on August 22, 2014
Posted by: dmiller16
from Columbus, Ohio, United States
Gender:Female
I was so unsatisfied with my local cable offerings and the multitude of commercials played loudly at the rate of 10-12 every few minutes. My daughter in law told me about the Roku and I purchased my first device. Since then I have added two more so that each floor of my home has one. I can always find something interesting and educational to watch and I have recommended it to friends and at least one has made a purchase. The remote is so simple to operate and customer service, though rarely needed, is efficient and friendly. I use my Roku daily. If I could get CNN and MSNBC I would cancel my cable service. Maybe this is something that will be available someday.
I would recommend this to a friend!
Written by a customer while visiting roku.com
Customer Rating
2
NOT an alternative to cable!
on August 22, 2014
Posted by: jenllen
from Tennessee, United States
Gender:Female
My family and I bought the Roku because it was recommended to us by a friend. We were told that it would provide more channels and would eliminate the need for cable, which we were trying to avoid. The Roku device, itself, was user friendly, interactive, and easy to use. It did provide the several channels, most of which were not popular channels. It did provide a variety of the basic channels (ABC, FOX, etc.); however, you either can only access 3-5 episodes from that channel or you have to subscribe to the provider all together. Each basic channel we tried to get, we had to either get a subscription or provide a cable provider. With the channels we truly wanted, we might as well pay for basic cable each month than subscribe to all those channels and pay a total (if not more) in the monthly amount. The Roku concept just didn't work for us.
No, I would not recommend this to a friend.
Written by a customer while visiting roku.com
Customer Rating
4
ROKU Features
on August 25, 2014
Posted by: BettyJ
from IA
Gender:Female
For the most part I am very pleased with my Roku. What I am not happy with is some of the channels tell me my email address is not valid. But it is my valid email address. They should believe me when I say that is what it is. How do I get through to these people if they don't recognize my email? So far, my favorites are PBS and A&E. When I retire, I will be signing up for hulu plus. Till then I don't watch enough tv to pay for it.
I would recommend this to a friend!
Written by a customer while visiting roku.com