Customer reviews from roku.com
Roku - 3 Streaming Player - Black
Average customer rating
4.5
(25,979 Reviews)
Rating breakdown 25,979 reviews
5 Stars
16,895
4 Stars
6,203
3 Stars
1,513
2 Stars
668
1 Star
700
93%of customers recommend this product.
(
23,564 out of
25,460)
Customer Reviews for Roku - 3 Streaming Player - Black
Customer Rating
4
A Lot to Like, But Not Without Problems
on August 13, 2014
Posted by: steveskojec
from Northern Virginia
Gender:Male
Overall, the Roku 3 has been a great replacement for our cable box. Easy to use, nice-looking menus, and reasonable responsiveness. The channels are easy to add and navigate.
The downside is that I have technical issues I can neither diagnose or resolve. Primarily, I get audio that drops in pitch several octaves on a number of Netflix shows for no apparent reason. The video and audio play at normal speed, but everyone sounds like they're on bad drugs. I can reboot and still have the same problem. I'm on a 75Mbps FIOS connection, so the bandwidth shouldn't be a problem. It would also be nice if there were a menu-based reboot option for this always-on device. Unplugging it and plugging it back in feels very low tech to me.
If it weren't for that, I'd have nothing to complain about.
I would recommend this to a friend!
Written by a customer while visiting roku.com
Customer Rating
4
The Roku 3 is a big improvement from the Roku 2 Bu
on August 13, 2014
Posted by: BritherWayne
from New Mexico, United States
Gender:Male
The remote has never worked correctly on my Roku 3; the green led on the remote just does not came on.
Every time I use it I have to go through a series of replacing batteries, resetting the Roku, pushing the button on the back on the remote, replacing batteries again and again before the green indicator light comes on and I am able to use the remote then 10 min to an hour later the remote quits working.
I do not know if it is a defective remote or if it goes to sleep IE power saving mode and just wont wake up because the green led on the remote does not come on when the buttons are pressed; I know it is not Roku 3 set top box because it works with my phone just fine.
Every time I use it I have to go through a series of replacing batteries, resetting the Roku, pushing the button on the back on the remote, replacing batteries again and again before the green indicator light comes on and I am able to use the remote then 10 min to an hour later the remote quits working.
I do not know if it is a defective remote or if it goes to sleep IE power saving mode and just wont wake up because the green led on the remote does not come on when the buttons are pressed; I know it is not Roku 3 set top box because it works with my phone just fine.
I would recommend this to a friend!
Written by a customer while visiting roku.com
Customer Rating
2
There's a glitch
on August 13, 2014
Posted by: pammie
from Hutto, Texas, United States
Gender:Female
I brought this a couple of months ago and I have reservations. I returned my first one thinking that there was a problem with that one and the new one has the same issue.
No, I would not recommend this to a friend.
Written by a customer while visiting roku.com
Customer Rating
3
Easy to use and loaded with features
on August 13, 2014
Posted by: DanH
from Huntington, IN
Gender:Male
For the most part, I have been extremely happy with my Roku 3. The reason I did not give it 5 stars, is the fact that I purchased it mainly because I liked the ability to plug in earphones and listen without bothering anyone else in the room. Unfortunately, that feature stopped working a few months after I purchased the Roku 3.
I would recommend this to a friend!
Written by a customer while visiting roku.com
Customer Rating
4
Good, but not great, yet.
on August 13, 2014
Posted by: usmale47374
from Richmond, IN, United States
Gender:Male
Much as I love the concept of Roku, it falls short of its potential. For example, it offers only a partial list of available Netflix programming and get's defensive when called out of the subject. Not what I expected, as Netflix accounts for 1/3 off all internet traffic if the U.S. Roku can and should do better than that. The device itself works pretty well aside from that, and I do recommend it.
I would recommend this to a friend!
Written by a customer while visiting roku.com
Customer Rating
4
Easy to install and Easy to use.
on August 13, 2014
Posted by: Richmar60
from Columbia, SC, United States
Gender:Male
I bought this Roku more than six months ago and it has worked flawlessly. It is easy to add channels and so far it has provided the content I need.
I would recommend this to a friend!
Written by a customer while visiting roku.com
Customer Rating
5
Very Big Step Towards Cable Cutting!
on August 13, 2014
Posted by: tjw1
from Loganville, Ga.
Gender:Male
I have three other rokus(Roku1), and this one is so much better. The interface (due to the faster processor) is so much quicker. No pushing the button and waiting.I had never paid that much attention to Youtube before, but now I have it on Roku I use it a lot(movies,documentaries and much more. The Roku 3 is great and I would recommend it to everyone.
I would recommend this to a friend!
Written by a customer while visiting roku.com
Customer Rating
4
Perfect except for the ENTER button
on August 13, 2014
Posted by: Madison214
from Texas, United States
Gender:Male
Almost all aspects of this product have been improved over Roku 2 but the movement of the ENTER button or return from the center post to its own station is something I just cannot get used to.
I would recommend this to a friend!
Written by a customer while visiting roku.com