Customer reviews from roku.com
Roku - 3 Streaming Player - Black
Average customer rating
4.5
(25,979 Reviews)
Rating breakdown 25,979 reviews
5 Stars
16,895
4 Stars
6,203
3 Stars
1,513
2 Stars
668
1 Star
700
93%of customers recommend this product.
(
23,564 out of
25,460)
Customer Reviews for Roku - 3 Streaming Player - Black
Customer Rating
4
New & Improved but not Perfect
on August 12, 2014
Posted by: arjayess
from Waterford, Michigan
Gender:Male
I purchased 2 of these Roku 3 streamers. I already had a Roku 2 but wanted a unit for my bedroom TV and the wireless headphone jack was the main reason to buy the first one. After trying the Roku 3, I bought another and moved my original Roku box to a second TV. The Roku 3 works well and is very easy to set up. The wireless headphone works great but does draw down the remote batteries a lot faster than without, which I can live with for the convenience. Sound is in stereo and good quality.
My only real criticism of the Roku 3 is that the software doesn't seem to be as robust as in the Roku 2. Both of my Roku 3's frequently crash (about once a week) and locks up. I have to unplug them to restart. One is on wireless and one is connected directly via a network cable, and the wireless one tends to have more problems. Occasionally I get audio out of sync or no audio but I don't know if that is Roku or the streaming service.
The other thing is the huge number of streaming channels for Roku. Most are junk and not worth the effort to use, and a large percentage seems to be churches looking for a cheap way to present their material. Some others like Smithsonian Channel are a bit stale and don't have a lot of new material, but since I watch mainly Amazon and Netflix, it's not a big deal.
My only real criticism of the Roku 3 is that the software doesn't seem to be as robust as in the Roku 2. Both of my Roku 3's frequently crash (about once a week) and locks up. I have to unplug them to restart. One is on wireless and one is connected directly via a network cable, and the wireless one tends to have more problems. Occasionally I get audio out of sync or no audio but I don't know if that is Roku or the streaming service.
The other thing is the huge number of streaming channels for Roku. Most are junk and not worth the effort to use, and a large percentage seems to be churches looking for a cheap way to present their material. Some others like Smithsonian Channel are a bit stale and don't have a lot of new material, but since I watch mainly Amazon and Netflix, it's not a big deal.
I would recommend this to a friend!
Written by a customer while visiting roku.com
Customer Rating
4
Great interface, but freezes up sometimes
on August 12, 2014
Posted by: jfc1
from new york, ny
Gender:Female
We really love our roku - we've even cut the chord, and watch ALL our TV through Roku. The interface is lovely, and easy to use. My only complaint is that occasionally you get stuck on a channel or in a show. Let's say you start a show on Hulu, and decide 1/2 way through you want to start something else . . . well . . . you've got to unplug the roku and reboot it because your remote won't work. It's rare, but annoying. I would love to see more sports options (no football), and a working HGTV channel.
I would recommend this to a friend!
Written by a customer while visiting roku.com
Customer Rating
5
Compatible, friendly and versitile
on August 12, 2014
Posted by: xeMike
from Michigan, United States
Gender:Male
This is the 2nd Roku I bought. The remote, as well as the user interface, is adult/kid-friendly. Cheap enough addition to add to any TV in the home. Network streaming is superb, along with the Roku app for mobile devices. I recommend these devices for anyone who is technologically challenged as well as those looking to maximize their home media setup.
I would recommend this to a friend!
Written by a customer while visiting roku.com
Customer Rating
5
Never going back to cable tv!
on August 12, 2014
Posted by: pgreen86
from New York, NY, United States
Gender:Female
We've have our Roku 3 for a few months now and LOVE it! It was so easy to set up and super easy to use on a day to day basis.
I would recommend this to a friend!
Written by a customer while visiting roku.com
Customer Rating
4
Love the Roku 3!
on August 12, 2014
Posted by: Marcia14
from Atlanta, GA
Gender:Female
I have had the Roku 3 for about a year now. Very few things that I don't like about it. The major issue is the "HDCP Unauthorized content error." If it is left plugged in for a while, the error will appear. I have to leave it unplugged and plug it back in when I'm ready to use it to keep from seeing the error. It also shows when plugged into a port besides the HDMI 1 port. Don't know why that is. It would be nice to have this fixed in the near future. Other than that, I really like the Roku and I look forward to what the developers will have in store in the near future...I have heard Roku TV!
I would recommend this to a friend!
Written by a customer while visiting roku.com
Customer Rating
5
Only reasonable entertainment available.
on August 12, 2014
Posted by: SundanceBill
from Phoenix, AZ, United States
Gender:Male
Wife and I spent four months in Costa Rica. The Roku 3 was the primary entertainment for the entire period of time. Would have been terrible without it.
I would recommend this to a friend!
Written by a customer while visiting roku.com
Customer Rating
4
So far, so good.
on August 12, 2014
Posted by: altacucker
from Las Vegas, NV
Gender:Male
Seems to work fine every time I set it up for my wife who, due to a stroke, is electronically challenged. However, it does not seem to be a replacement for cable or satellite TV.
I would recommend this to a friend!
Written by a customer while visiting roku.com
Customer Rating
5
2nd Roku and better than ever
on August 12, 2014
Posted by: dns63
from Austin, TX, United States
Gender:Male
I bought one of the original Roku players years ago and loved it! When I moved I left it with my old roommate. After a few disappointing months of over priced cable and accessing Netflix through a Playstation 3 (a big pain in the you know what!) I decided to get rid of that and go back to Roku. This time I bought the premium model. There are not enough words to express how much I love my Roku. It is so easy to use. It was super easy to set up and I have so many options and don't have to deal with stupid cable companies anymore. Other devices just don't measure up when it come to the speed and ease of use of the Roku. I only wish that they had more sports streaming channels. I long for the day when there will be an HBO and Showtime subscription channel. Then I will truly think I have died and gone to heaven. Don't think about it anymore just get a Roku player. Whichever model you choose you won't be disappointed!
I would recommend this to a friend!
Written by a customer while visiting roku.com