Customer reviews from roku.com
Roku - 3 Streaming Player - Black
Average customer rating
4.5
(25,979 Reviews)
Rating breakdown 25,979 reviews
5 Stars
16,895
4 Stars
6,203
3 Stars
1,513
2 Stars
668
1 Star
700
93%of customers recommend this product.
(
23,564 out of
25,460)
Customer Reviews for Roku - 3 Streaming Player - Black
Customer Rating
5
Great Media Player
on June 8, 2014
Posted by: Badsteak
from Detroit, MI, United States
Gender:Male
Great product. The updated hardware makes it much faster and easier to use than the roku streaming stick. Definitely worth the extra money. Also the headphone jack on the remote is pretty cool.
I would recommend this to a friend!
Written by a customer while visiting roku.com
Customer Rating
5
great device
on June 8, 2014
Posted by: Rob64
from White Hall, AR, United States
Gender:Male
I bought a roku 3 over a years ago. I had a dvd player with built in wifi channels (Sony) but it was always stopping and buffering. The roku never does that. very good quality, and lots of free channels and movie rental channels.
I would recommend this to a friend!
Written by a customer while visiting roku.com
Customer Rating
5
Flawless Customer Service!!
on June 8, 2014
Posted by: Michael1920
from Tucson, AZ, United States
Gender:Male
We have had a just over five year positive experience with Roku.
It is an incredibly effective and professional service. The two times
we needed customer service we had a quick and supportive response.
Top quality service!
It is an incredibly effective and professional service. The two times
we needed customer service we had a quick and supportive response.
Top quality service!
I would recommend this to a friend!
Written by a customer while visiting roku.com
Customer Rating
3
Streams OK but has an issue
on June 8, 2014
Posted by: Toph
from Heber City, UT, United States
Gender:Male
After watching for a while, when switching programs the audio comes out in slow motion like sound. It doesn't keep up with the video and won't catch up. Even after cycling off to reset it is still slow audio. Read an internet post that it might be compatibility issue with certain TV models. It did work just fine on the previous TV set we had.
I would recommend this to a friend!
Written by a customer while visiting roku.com
Customer Rating
4
Works Well
on June 9, 2014
Posted by: r1versedge
from Florida, United States
Gender:Female
My chief recommendation is to offer all Roku's with an on/off switch.
I would recommend this to a friend!
Written by a customer while visiting roku.com
Customer Rating
1
Can't provide Netflix
on June 9, 2014
Posted by: Cascade
from Selma, OR, United States
Gender:Male
ROKU is no longer able to provide Netflix. Amazon and other content providers are fine. I am able to get Netflix on my IPad with no problem so this is not an ISP issue. I will be connecting my IPad to my TV to play Netflix. Why would I continue to stick with ROKU?
No, I would not recommend this to a friend.
Written by a customer while visiting roku.com
Customer Rating
5
One Roku is not enough!
on June 10, 2014
Posted by: Sam S
from North Carolina, United States
Gender:Male
I held off for a couple of years on buying a Roku because my neighbor owns one of the older models and he doesn't use it much. This year my cable TV provider decided to extort much higher fees from its subscribers, so I downsized my relationship with them and began my romance with Roku. Over the last 6 months I have bought two Roku 3s and one Roku LT, the latter feeding an old analog TV that would otherwise be useless. I plan to buy more Rokus (I understand you can have up to six on one account). These devices are extremely well-designed, highly functional, and the quality of the picture they deliver is superb. The Roku is not yet a replacement for cable TV but if they can work out an on-demand contract with Charter (my cable TV provider) I will ditch my flaky digital set-top boxes - all except one - and standardize on Roku. BTW, for the first time ever I had a need yesterday to contact Roku support due to suddenly laggy performance on one unit. It took over an hour to get to the top of the tech support chat queue, but it was definitely worth the wait. The rep was based in the UK and obviously very well trained, professional, and polite. He coached me through some tech moves I didn't know I had in me, and quickly got that Roku back up to its usual high performance. Changing the subject again, I'm sure a lot of people are contemplating whether to buy the Roku or the Google dongle product. I have read all the comparisons and as of this point in time Roku is still clearly better and worth the difference in price. I do a lot of other business with Google, but not in this case.
I would recommend this to a friend!
Written by a customer while visiting roku.com
Customer Rating
1
new roku
on June 10, 2014
Posted by: vgs0028
from Winter Park, FL, United States
Gender:Female
this is a poor excuse for a replacement you need not have changed how it worked
No, I would not recommend this to a friend.
Written by a customer while visiting roku.com