Customer reviews from roku.com
Roku - 3 Streaming Player - Black
Average customer rating
4.5 out of 5
4.5
(25,979 Reviews)
Open Ratings Snapshot
Rating breakdown 25,979 reviews
5 Stars
16,895
4 Stars
6,203
3 Stars
1,513
2 Stars
668
1 Star
700
93%of customers recommend this product. 
(
23,564 out of 25,460
)
Best Buy Privacy Policy
Customer Reviews for Roku - 3 Streaming Player - Black
Customer Rating
5 out of 5
5
Very happy
on March 9, 2014
Posted by: Chriskulture
from New Jersey, United States
Gender:Male
The Roku couldn't have been easier to set up and get started. The cost is covered by not having to pay for a certain video game system's online service to stream media to our television. I'm very happy with my choice.
I would recommend this to a friend!
Written by a customer while visiting roku.com
Customer Rating
5 out of 5
5
Excellent video quality, UI, simple connections
on March 9, 2014
Posted by: nc4505
from Atlanta, GA, United States
Gender:Male
I own this for one month. Excellent video quality, easy and fast UI, simple connections, simple and easy Internet connection. I have already recommended this to friends. Great product.
I would recommend this to a friend!
Written by a customer while visiting roku.com
Customer Rating
5 out of 5
5
This a great product!
on March 9, 2014
Posted by: kafj
from Kirkland, WA, United States
Gender:Female
I love this product, my only regret is I dint do this sooner! i was able to cut my cable bill in half with much more viewing choices available.
I would recommend this to a friend!
Written by a customer while visiting roku.com
Customer Rating
5 out of 5
5
super
on March 9, 2014
Posted by: chazd
from Omaha, NE, United States
Gender:Male
I love my roku! Wish I bought it a long time ago! So many channels 
I would recommend this to a friend!
Written by a customer while visiting roku.com
Customer Rating
4 out of 5
4
works pretty well
on March 9, 2014
Posted by: JOHNBHUNT
from Boston, MA, United States
I purchased 2 months ago and although I have not used it every day it seems to work very well when I do.
I would recommend this to a friend!
Written by a customer while visiting roku.com
Customer Rating
5 out of 5
5
I love it
on March 9, 2014
Posted by: Stujack5786
from Dickinson, TX, United States
Gender:Male
I bought the roku about 6 weeks ago and couldn't be happier. Comcast was getting too expensive, so much of my tv watching is streaming or DVR, and so many channels on Comcast and still nothing to watch. Buying a Roku along with getting an antenna for digital channels will save me $50-$80 a month, and I no longer feel like I am overpaying for a service I don't need.
I would recommend this to a friend!
Written by a customer while visiting roku.com
Customer Rating
2 out of 5
2
Wireless is poor
on March 9, 2014
Posted by: Rtozzy
from Anaheim
Gender:Male
Works fine with Ethernet.           Wireless is poor.
No, I would not recommend this to a friend.
Written by a customer while visiting roku.com
Customer Rating
3 out of 5
3
Works well with one potential fatal flaw
on March 9, 2014
Posted by: danny115
from PA, United States
Gender:Male
This little unit works very well for what we use it for. This is usually Hulu, Netflix and Plex with some occasional YouTube. The setup is cake or should be (more on that in a bit) and the interface for the various programs are very easy to use. The remote works really well, perhaps too well..... the remote connects via Wi-Fi. It had it's own ad hoc network that pairs the remote to the base station. The problem here is that this network signal is rather strong and will always broadcast on the same channel as your wireless router that you may or may not be using to connect the Roku. This will cause erratic behavior on anything else using wireless. Some things may just work incredibly slowly, others might fail to connect at all or will constantly drop their connection. If you wish to use an Ethernet connection for the Roku you can eliminate this issue but you have to fiddle with the settings to prevent the Roku from jumping to your wireless channel. You can also work around the issue by having a router with 2.5 and 5 gHz antennae. Put the Roku on 5 GHz with a high channel, connect everything else on 2.5 GHz with a low channel. This is a WORK AROUND though, using a Roku should not require me to dedicate the entire 5ghz frequency of my router just so the remainder of my wireless devices can connect. I've made it work for me but if you have only a single band router or aren't tech savvy enough to realize what's going on this little box could cause a lot of frustration. Research online and you'll see that while it doesn't seem to happen to every Roku for some reason... It's definitely an issue for many.
I would recommend this to a friend!
Written by a customer while visiting roku.com
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