Customer reviews from kwikset.com
Kwikset - 910 SmartCode Touchpad Electronic Deadbolt Lock - Satin Nickel
Average customer rating
4.3
(496 Reviews)
Rating breakdown 496 reviews
5 Stars
338
4 Stars
79
3 Stars
27
2 Stars
16
1 Star
36
87%of customers recommend this product.
(
410 out of
471)
Customer Reviews for Kwikset - 910 SmartCode Touchpad Electronic Deadbolt Lock - Satin Nickel
Customer Rating
4
I don't have to carry my keys all the time.
on May 14, 2016
Posted by: coeburn1
from Moutn Juliet,TN
Gender:Male
[This review was collected as part of a promotion.] Bought this, mainly because I hate carrying my keys all the time when I'm around the house. Easy to install. This one was finicky about programming and linking with my Vivint home security system, but after it finally got sorted out, it works great.
I would recommend this to a friend!
Written by a customer while visiting kwikset.com
Customer Rating
5
Exactly What I Was Looking For
on May 14, 2016
Posted by: Grandma416
from Middle River, MD, United States
Gender:Female
[This review was collected as part of a promotion.] We live on the second floor of our house over the garage and I can unlock the door for friends or repairmen when they ring the doorbell. I have also given my family members their own unique code so they can open the door when they arrive and then lock it behind them when they are leaving so I don't have to go downstairs to lock the door behind them. I absolutely love this lock!
I would recommend this to a friend!
Written by a customer while visiting kwikset.com
Customer Rating
3
Excellent once you get it to work!
on May 15, 2016
Posted by: TexCan
from League City, TX, United States
Gender:Male
[This review was collected as part of a promotion.] This product was a replacement for similar deadbolt that did not have the Z-wave. The product would not program correctly. Support person could not get it to work either. Went back to replace unit and same issue with the second unit. After much trial the support person have one part removed while programing and then reinstalled. After that the programming held. This issue apparently affects some, not all units, and not all support are aware of the issue and its resolution. Made needless trip to exchange the unit. Quality issues such as this costs money and errodes customer confidence in the product.
After resolved the product worked as described.
After resolved the product worked as described.
I would recommend this to a friend!
Written by a customer while visiting kwikset.com
Customer Rating
5
Easy entry
on May 15, 2016
Posted by: rich55
from Sarasota, FL, United States
Gender:Male
[This review was collected as part of a promotion.] Got about a year ago and works Great. Now when my kids go check on house they don't have to worry about keys.
I would recommend this to a friend!
Written by a customer while visiting kwikset.com
Customer Rating
5
Owner for over 1 year
on June 3, 2016
Posted by: Its_Rach
from Virginia, United States
Gender:Female
I had trouble finding reviews for people who had this for more than a few weeks. I have had this installed (self) on my front door for more than a year and it is WONDERFUL. The Energizer/Duracell batteries I use have yet to run out, still going! The codes are SO EASY to set and reset. This is incredibly convenient and user-friendly. I simply replaced my old deadbolt with this one. To add to my positive thoughts -- I lost the actual keys to it and felt panicked that I might one day need them and Kwikset replaced them no problem! Best purchase.
I would recommend this to a friend!
Written by a customer while visiting kwikset.com
Customer Rating
5
Test review on Chrome
on August 30, 2016
Posted by: skjgnw985u
Test review on Chrome Test review on Chrome Test review on Chrome Test review on Chrome
Written by a customer while visiting kwikset.com
Customer Rating
1
Unusable
on September 2, 2016
Posted by: Broadhead
from Enid Ok.
Gender:Male
Unit will not retract deadbolt all the way. It leaves the dead bolt extended about 1/2". No info anywhere as to how to correct this problem.
No, I would not recommend this to a friend.
Written by a customer while visiting kwikset.com
Customer Rating
5
Superb, functional, intuitive lock.
on October 22, 2016
Posted by: USNGUNR
from Illinois, United States
Gender:Male
[This review was collected as part of a promotion.] I bought this for the automatic lock function. My grand-kids would bolt through front door and the race to the street was on. Fortunately Grandpa won them all , but I wasn't ready to risk it. This eliminated the unlocked front door. I love this thing. I've had it for several years now, we just bought a new one in bronze for our new door. No more sweating the house key, no fumbling in the dark, no issues passing keys to neighbors or friends house/dog sitting. Just add a combination for them and they're good. I ask them what combination they would like and put it in. Completely cool.
I would recommend this to a friend!
Written by a customer while visiting kwikset.com