Customer reviews from kwikset.com
Kwikset - 910 SmartCode Touchpad Electronic Deadbolt Lock - Satin Nickel
Average customer rating
4.3
(496 Reviews)
Rating breakdown 496 reviews
5 Stars
338
4 Stars
79
3 Stars
27
2 Stars
16
1 Star
36
87%of customers recommend this product.
(
410 out of
471)
Customer Reviews for Kwikset - 910 SmartCode Touchpad Electronic Deadbolt Lock - Satin Nickel
Customer Rating
5
Easy & Convenient
on April 17, 2015
Posted by: bob101
from Colorado Springs, CO, United States
Gender:Male
The Smartcode Deadbolt has been in use for over a year. It was easy to install and program. The batteries have been replaced once. No need to carry a house key anymore.
I would recommend this to a friend!
Written by a customer while visiting kwikset.com
Customer Rating
5
number one lock in my options
on April 17, 2015
Posted by: woodworker1
from Gallatin, TN, United States
Gender:Male
in my option the smart lock has been a blessing in our family,the lock has made our daily life very easy. no more issues with have to be locked out. i recommend this lock to everyone i know.
I would recommend this to a friend!
Written by a customer while visiting kwikset.com
Customer Rating
3
Somewhat glitchy
on April 17, 2015
Posted by: Dbay
from Columbia, SC, United States
Gender:Female
Works well however it can be glitchy with the home connect service. Changing your code can be difficult and sometimes it will forget my code randomly. Also it is pretty easy for somebody walking inside with you to watch you enter your code
I would recommend this to a friend!
Response from kwikset.comBy Devon Jordan, Community Manager, April 20, 2015
Hi Dbay,
We'd be happy to help you troubleshoot the Home Connect glitches your are experiencing, your SmartCode deadbolt should not be "forgetting" the access code. A customer service agent will be reaching out to you via email, if you have any additional questions or concerns, please give us a call at 1-800-327-LOCK (1-800-327-5625).
Thank you.
We'd be happy to help you troubleshoot the Home Connect glitches your are experiencing, your SmartCode deadbolt should not be "forgetting" the access code. A customer service agent will be reaching out to you via email, if you have any additional questions or concerns, please give us a call at 1-800-327-LOCK (1-800-327-5625).
Thank you.
Written by a customer while visiting kwikset.com
Customer Rating
4
Perfect for roomate situation
on April 17, 2015
Posted by: josephmx
from Round Rock, Texas, United States
Gender:Male
I bought this for my home, About a year later I had to rent out a room in the house. When the roommate left unexpectedly and with some of my things I was able to instantly change the key and code. She was seen the next day trying to get in...
I would recommend this to a friend!
Written by a customer while visiting kwikset.com
Customer Rating
5
So Convenient
on April 17, 2015
Posted by: firediver8840
from Clarksville, TN, United States
Gender:Male
Great idea, I don't have to carry keys anymore. Makes my wife happy
I would recommend this to a friend!
Written by a customer while visiting kwikset.com
Customer Rating
5
Easy and secure
on April 17, 2015
Posted by: AndyH
from Wisconsin Rapids, WI, United States
Gender:Male
Used this for two years. Works in all weather, even with gloves. Kids and Mom feel secure. Changed the batteries and didn't lose the codes.
I would recommend this to a friend!
Written by a customer while visiting kwikset.com
Customer Rating
5
Easy to install and operate
on April 18, 2015
Posted by: Ralph123
from Texas, United States
Gender:Male
We bought two of these. Easy to install and replace existing deadbolt. The lock works very well! The SmartKey function allowed me to rekey the lock to my existing key easyly.
I would recommend this to a friend!
Written by a customer while visiting kwikset.com
Customer Rating
5
Easy installation and great features
on April 18, 2015
Posted by: Mike K
from Raleigh, NC, United States
Gender:Male
The unit is extremely easy to install and having a Kwikset key it was very easy to key the new lock following the instructions. Programming is a snap. Highly recommended.
I would recommend this to a friend!
Written by a customer while visiting kwikset.com