Customer reviews from kwikset.com
Kwikset - 910 SmartCode Touchpad Electronic Deadbolt Lock - Satin Nickel
Average customer rating
4.3
(496 Reviews)
Rating breakdown 496 reviews
5 Stars
338
4 Stars
79
3 Stars
27
2 Stars
16
1 Star
36
87%of customers recommend this product.
(
410 out of
471)
Customer Reviews for Kwikset - 910 SmartCode Touchpad Electronic Deadbolt Lock - Satin Nickel
Customer Rating
3
Somewhat glitchy
on April 17, 2015
Posted by: Dbay
from Columbia, SC, United States
Gender:Female
Works well however it can be glitchy with the home connect service. Changing your code can be difficult and sometimes it will forget my code randomly. Also it is pretty easy for somebody walking inside with you to watch you enter your code
I would recommend this to a friend!
Response from kwikset.comBy Devon Jordan, Community Manager, April 20, 2015
Hi Dbay,
We'd be happy to help you troubleshoot the Home Connect glitches your are experiencing, your SmartCode deadbolt should not be "forgetting" the access code. A customer service agent will be reaching out to you via email, if you have any additional questions or concerns, please give us a call at 1-800-327-LOCK (1-800-327-5625).
Thank you.
We'd be happy to help you troubleshoot the Home Connect glitches your are experiencing, your SmartCode deadbolt should not be "forgetting" the access code. A customer service agent will be reaching out to you via email, if you have any additional questions or concerns, please give us a call at 1-800-327-LOCK (1-800-327-5625).
Thank you.
Written by a customer while visiting kwikset.com
Customer Rating
4
Perfect for roomate situation
on April 17, 2015
Posted by: josephmx
from Round Rock, Texas, United States
Gender:Male
I bought this for my home, About a year later I had to rent out a room in the house. When the roommate left unexpectedly and with some of my things I was able to instantly change the key and code. She was seen the next day trying to get in...
I would recommend this to a friend!
Written by a customer while visiting kwikset.com
Customer Rating
5
So Convenient
on April 17, 2015
Posted by: firediver8840
from Clarksville, TN, United States
Gender:Male
Great idea, I don't have to carry keys anymore. Makes my wife happy
I would recommend this to a friend!
Written by a customer while visiting kwikset.com
Customer Rating
5
Easy and secure
on April 17, 2015
Posted by: AndyH
from Wisconsin Rapids, WI, United States
Gender:Male
Used this for two years. Works in all weather, even with gloves. Kids and Mom feel secure. Changed the batteries and didn't lose the codes.
I would recommend this to a friend!
Written by a customer while visiting kwikset.com
Customer Rating
5
Easy to install and operate
on April 18, 2015
Posted by: Ralph123
from Texas, United States
Gender:Male
We bought two of these. Easy to install and replace existing deadbolt. The lock works very well! The SmartKey function allowed me to rekey the lock to my existing key easyly.
I would recommend this to a friend!
Written by a customer while visiting kwikset.com
Customer Rating
5
Easy installation and great features
on April 18, 2015
Posted by: Mike K
from Raleigh, NC, United States
Gender:Male
The unit is extremely easy to install and having a Kwikset key it was very easy to key the new lock following the instructions. Programming is a snap. Highly recommended.
I would recommend this to a friend!
Written by a customer while visiting kwikset.com
Customer Rating
5
Durable and very well made
on April 18, 2015
Posted by: RobS734
from Livonia, MI, United States
Gender:Male
I've had this deadbolt on my front door for almost 3 years now. It even stood up to the front door being kicked in by a burglar and was able to reinstall it on the new door. Uses 4 AA batteries that last several months before needing to be changed. Touchpad will alert you when batteries are getting low. Can program up to different codes. Has stood up to the outdoor elements and still looks brand new. Very satisfied with this purchase.
I would recommend this to a friend!
Written by a customer while visiting kwikset.com
Customer Rating
5
Like the function
on April 18, 2015
Posted by: NMGoose
from Albuquerque, NM
Gender:Male
Bought this particular model a month or so ago. I had the same model but in a different color however, I had to install it upside down to make it work. I'm not sure why but that was the way it was set up, I guess, to operate the opposite direction as to my door. Anyway, I love the convenience of these looks. No more messing with keys or worrying about loosing them. All you have to do is remember your code, which is easy to set. The first lock will be installed on my back door when I get it done, it works the opposite direction to the front door. I don't think there is any particular direction associated with these locks but the first one seemed to have a specific direction and will work for this door.
I would recommend this to a friend!
Written by a customer while visiting kwikset.com