Customer reviews from geappliances.com
GE Profile - Profile 1.5 Cu. Ft. Mid-Size Microwave - Stainless Steel
Average customer rating
3.7
(75 Reviews)
Rating breakdown 75 reviews
5 Stars
34
4 Stars
17
3 Stars
5
2 Stars
6
1 Star
13
68%of customers recommend this product.
(
48 out of
71)
Customer Reviews for GE Profile - Profile 1.5 Cu. Ft. Mid-Size Microwave - Stainless Steel
Customer Rating
5
What a microwave is all about
on August 21, 2012
Posted by: rosieoven
from Mt. Pleasant, South Carolina
[This review was collected as part of a promotion.] We have had this microwave for about 3 months now and it's design complements our new oven. Everything that we have asked this microwave to do, it has performed flawlessly. The value is there, the performance is there, the appearance and inherent quality is there making it a perfect addition to our kitchen.
I would recommend this to a friend!
Performance
5
Quality
5
Features
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
4
lasted for 7 years
on June 9, 2020
Posted by: greg da repairman
from OKC
Good microwave for heating up food. Used convection only once.
Recommendations for GE:
Cheap door switches repeatedy broke. Please use something more substantial.
Express cook option was for 30 second increments. Would prefer something shorter.
Would like to use existing trim kit, but size is no longer made by GE. So guess I will include other brands in my search for a new microwave.
Recommendations for GE:
Cheap door switches repeatedy broke. Please use something more substantial.
Express cook option was for 30 second increments. Would prefer something shorter.
Would like to use existing trim kit, but size is no longer made by GE. So guess I will include other brands in my search for a new microwave.
I would recommend this to a friend!
Features
5
Performance
4
Quality
3
Value
4
Written by a customer while visiting geappliances.com
Customer Rating
5
Great product!
on August 21, 2012
Posted by: Debish
[This review was collected as part of a promotion.] Love all of the features. Excellent quality. It's really cool using convection, microwave, and combo. Now I have a smaller oven to cook with, instead of heating up the larger oven for smaller items. : )
I would recommend this to a friend!
Written by a customer while visiting geappliances.com
Customer Rating
5
Great combo cooking
on September 26, 2012
Posted by: LarryB
from Glen Carbon, IL, USA
[This review was collected as part of a promotion.] Love all of the features. It's really greatl using convection, microwave, and combo. Now it is quicker and I have a smaller oven to cook with, instead of heating up the larger oven for smaller items.
I would recommend this to a friend!
Performance
5
Quality
4
Features
4
Value
4
Written by a customer while visiting geappliances.com
Customer Rating
3
This is a good product provided you can deal with its limitations.
on May 12, 2013
Posted by: WaryUser
from Prince George's, MD, USA
[This review was collected as part of a promotion.] When you use the convection oven feature, you can't rely on the preheat information the oven provides. If you set for a higher temperature, it will tell you that the oven is ready long before it actually reaches your chosen temperature. Unless you use an auxiliary oven thermometer, you won't know what the actual temperature is.
In service well under a year and the light has already burned out!
Performance
3
Quality
3
Features
4
Value
4
Written by a customer while visiting geappliances.com
Customer Rating
1
product breaks
on July 13, 2017
Posted by: saju asthappan
from houston
I bought 3 of these for my house 4 years ago. Hate to say all 3 of them stopped working. I don't recommend this product at all.
No, I would not recommend this to a friend.
Features
2
Performance
2
Value
1
Written by a customer while visiting geappliances.com
Customer Rating
1
Door switch repeatedly breaks
on December 7, 2017
Posted by: notwork
from Cincinnati, OH, United States
I like the microwave and invested in it as it was more expensive than the other options I considered. disappointed it keeps breaking the same part causing us to not be able to use it- just doesn't hold up under use.
No, I would not recommend this to a friend.
Features
5
Performance
1
Quality
1
Value
1
Response from geappliances.comBy TREY@GEA, Consumer Service , December 8, 2017
Hello notwork - We are very sorry to hear about the issues you have experienced, as this is not something we would expect to occur. I recommend scheduling a service appointment with an authorized GE Appliance technician who can accurately diagnose and repair your appliance. You can schedule an appointment by calling 1-800-432-2737, Mon-Fri 7 am – 10 pm ET, Sat-Sun 8 am – 6 pm ET or schedule online anytime at: http://www.geappliances.com/ge/service-and-support/service.htm . GE Appliances technicians are certified specialists trained by the factory and supported by our technical assistance team. They use proprietary computer technology to more accurately diagnose the problem and make sure the appliance is fixed properly. No other servicer has this technology. - TREY@GEA
Written by a customer while visiting geappliances.com
Customer Rating
1
Board does not hold up
on July 13, 2020
Posted by: jtezra13
from Oklahoma City, OK
This microwave would be great if you did not have to keep replacing the board behind the touch panel. 2 times in the past 3 years.
No, I would not recommend this to a friend.
Written by a customer while visiting geappliances.com