Customer reviews from lg.com
LG - Optimus G Pro 4G Cell Phone (Unlocked)
Average customer rating
4.6
(228 Reviews)
Rating breakdown 228 reviews
5 Stars
178
4 Stars
30
3 Stars
11
2 Stars
3
1 Star
6
92%of customers recommend this product.
(
208 out of
227)
Customer Reviews for LG - Optimus G Pro 4G Cell Phone (Unlocked)
Customer Rating
5
Quite possibly the worlds first perfect phone
on September 2, 2014
Posted by: Dunckles
from San Antonio, TX, USA
This phone has brilliant clarity with its true high definition resolution, which at the time of it's release was a first. LG has since released the first quad HD phone, but I still maintain this is the world's first perfect phone.
Aside from the incredible graphical clarity and sharpness, this phone was also the first to my knowledge to include an infrared remote control. I use this feature all the time to control my 36" LG TV in my bedroom and many other brands of televisions at work. It manages all of them flawlessly.
The touchscreen interaction is smooth. The multi-page wallpapers are a nice touch. Seeing the wallpaper shift, even in slow motion as the page flips visually like a page in a book, really pulls the user in. The UI is very intuitive, although I really do not take advantage of any of the included applications that are specific to this phone. I love being able to fit more than the default four apps on the home menu!
The quad core Snapdragon has plenty of power to keep everything moving along very, well, snappy! I rarely experience lag of any kind. If I do, it is usually network related.
My only real points of negativity would be the amount of heat the phone generates under heavy use on graphically taxing content. Even through the rubbery case I have on the phone, I can feel the heat emanating from the battery as the processor has to work harder. I have had the phone a little over a year now and just ordered a replacement battery for it to keep it going strong for another year or more. I am having trouble keeping the battery life through the day lately, so I am presuming the intense use I put this phone through has probably put a lot of stress on the battery cells. That, and it inevitably ends up plugged into the charger overnight, every night, which is not the best way to treat a battery.
I have no plans to stop using this phone until I have no choice but to move on. It is simply incredible. My hat is off to LG for making yet another amazing product with better features than that other Korean-based company that gets all the press and charges far more of an inferior product. I have always been a LG fan and will continue to sing your praises!
Pros: Performance, Style/Design, easy to use, Features/Settings, Quality
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Customer Rating
5
GREAT PHONE! Update not so good.
on September 7, 2014
Posted by: Goldie
from Georgia
Before I updated my phone to the new software everything was wonderful! My HD camera videos could play on my phone, my music was wonderful, and the pictures were great quality! After the update the phone got nit picky. It would only play some of my videos.. and even refuse to play some of the ones I recorded on the phone! Every now and then it would corrupt my image files and video files so I'd lost some things. And now my quickRemote also refuses to work. It worked before the update. But now it somehow doesn't work unless it is right after a hard reset, except that defeats the purpose of everything else. Very sad. But the phone works great otherwise.
Pros: Performance, Style/Design, easy to use
I would recommend this to a friend!
Quality
4
Features
4
Value
5
Written by a customer while visiting lg.com
Customer Rating
5
Sweet Phone, Sweet Camera
on September 16, 2014
Posted by: Lousmith67
from Owensboro, KY, USA
I would have to say that the camera with the laser autofocus takes the best pics I've seen on any smartphone ever. Every one I have taken has been perfectly in focus, and then viewing it on a display like this one has.... well... It doesn't get any better!
Pros: Performance, Style/Design, Features/Settings, Quality
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Customer Rating
3
Love-Hate
on September 17, 2014
Posted by: Ianne
from San Antonio, TX, USA
I love everything about this product. The features and how it looks and all. However, its kinda hard to operate, Idk how to video call someone but maybe that's just my stupidity.
What I HATE: I'VE ONLY HAD MY PHONE FOR A MONTH AND THE HOME BUTTON IS NOT WORKING ALREADY!!!.. I didnt abuse my home button I dont know what happened.
Pros: Performance, Style/Design, easy to use, Features/Settings, Quality, failures
I would recommend this to a friend!
Quality
3
Features
5
Value
3
Written by a customer while visiting lg.com
Customer Rating
5
Best Phone I've ever had
on September 28, 2014
Posted by: Bob17
from Columbus, OH, USA
Everything you could ask for in display size, memory, performance and features.
Pros: Performance, Quality
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Customer Rating
4
best quality in price range
on October 1, 2014
Posted by: alwayslgat1
from Colorado Springs, CO, USA
Large easy to read display. Best picture quality and avialble features in price category. Zero problems associated with freezing or software related issues!! i always recommend lg products because of consistency and quality!
Pros: Performance, easy to use, Features/Settings, Quality
I would recommend this to a friend!
Quality
5
Features
4
Value
5
Written by a customer while visiting lg.com
Customer Rating
4
love it but...
on October 5, 2014
Posted by: katroles
from arkansas
I love this phone i just wish it had a better battery life
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Customer Rating
5
Perfect Phone
on October 7, 2014
Posted by: Betsy
from Bakersfield, CA, USA
I am in love with my Lg Optimus G Pro and it is my computer, tablet and phone all compared in one. I would highly recommend this phone to anyone who is looking for a small tablet and a phone all in one.
Pros: Performance, Style/Design
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com