Customer Reviews for Harmon Kardon - 375W 5.1-Ch. 3D Pass-Through A/V Home Theater Receiver - Black
Customer Rating
4
NIce unit
on May 29, 2019
Posted by: EvDar
from Rowlett TX
Gender:Male
I really like the look and sound of this stereo. The only small issue is that it's not the easiest to set up and program. Seems like there has to be a beteer way. I am finally learning my way around the different setup screens on the display.
I bought this receiver to support 4k. It was supposed to be the anchor for my evolving home system, initially at 1080p, but with plans to continue using this system as I upgraded my other components to support 4k. I guess I didn't do enough research, because even though the system is advertised as providing support of 4k passthrough, it cannot. I have finally upgraded my television and video sources to 4k HDR, and to my surprise the other components are indicating that the 4k signal cannot make it through the 1510s. I guess I need to buy a whole new receiver.
No, I would not recommend this to a friend.
Response from harmankardon.nlBy Mario at Customer Service, Customer Support, October 22, 2017
Thank you for your review, our sincerest apology for the inconvenience. Your feedback will be communicated to the proper department to improve our current and future product line. I can see that you've already submitted a case with us and is already being handled by one of our Customer Service Representatives. Please reply to their communication if you need anything additional.
This AVR has a stupid "feature" where it turns off if there is not sound for 5 minutes. the only way to turn it back on is to push the power button again. so, if you pause your movie to go make some popcorn or something, the sound is going to be off when you come back. and there is no way do disable this "feature", horrible design!
No, I would not recommend this to a friend.
Response from harmankardon.nlBy Zoe at Customer Service, Customer Support, October 9, 2017
We would like to work with you directly to help you with your issue. Please submit a case request at https://www.harmankardon.com/support-contact.html and the Customer Service Team will be more than happy to assist you.
This isn’t what I anticipated, so I really am disappointed
No, I would not recommend this to a friend.
Response from harmankardon.nlBy Randy, Customer Support, February 5, 2016
Thank you for your review, our AVR receivers can do 2 or 5 channel stereo modes. You can disable the center channel on the menu and that will give you a 4 channel stereo