Customer reviews from krupsusa.com
Krups - 12-Cup Coffee Maker - Stainless-Steel
Average customer rating
2.1
(10 Reviews)
Rating breakdown 10 reviews
5 Stars
1
4 Stars
0
3 Stars
2
2 Stars
3
1 Star
4
0%of customers recommend this product.
(
0 out of
2)
Customer Reviews for Krups - 12-Cup Coffee Maker - Stainless-Steel
Customer Rating
1
plastic junk at stiff price
on December 13, 2018
Posted by: susan
filter holder fell apart while cleaning we had this machine less than 6 months
Written by a customer while visiting krupsusa.com
Customer Rating
1
Don't buy this product
on December 13, 2018
Posted by: Catherine
I have bought my second coffee maker in six months in this style and it's been a week and all it does is produce steam. Flawed water dispenser. Don't waste your design
Written by a customer while visiting krupsusa.com
Customer Rating
2
Looses the time if you move it, ceased working.
on December 13, 2018
Posted by: Andy
The clock function is pointless. When you unplug this, the time resets to zero, so forget about using the clock if you ever move it from a counter to a table. It's a few years old now and shuts down before the cycle is complete, waits, then restarts ... a few times. It's such a simple mechanism that you'd expect it to last. Shame ... it still looks good.
Written by a customer while visiting krupsusa.com
Customer Rating
1
stopped working
on December 13, 2018
Posted by: don
i had mine for 3 months and it started to stop brewing in middle of brewing a pot of coffee now it don't run all the water thru a brewing cycle leaves about 2 cups of water in machine and makes only 10 cups of coffee not happy with it for what I paid for it
Written by a customer while visiting krupsusa.com
Customer Rating
2
Very disappointed!
on December 13, 2018
Posted by: Coffee lover Sue
I bought this coffeemaker to replace the Krups coffeemaker that I'd had for over 10 years. Now it's less than 1 year and this coffeemaker stopped working. It will not brew a full brew, it stops part way and beeps as if it's done, then may or may not continue to brew. I was trying to make 6 cups and it only made 4 cups.
Written by a customer while visiting krupsusa.com
Customer Rating
5
Works great, broke just B4 2yr warranty, and Krups fixed it!
on December 13, 2018
Posted by: Brian
I had to have it repaired, but it had a 2 year warranty. Others have 1 or less. Contacted Krups, they gave me address to have it repaired free of charge, and we got it back in the mail in short order! It's been a year since that repair, and no probs at all since. Yes I would buy Krups products again!
Written by a customer while visiting krupsusa.com
Customer Rating
1
Faulty.
on December 13, 2018
Posted by: Betsy
Stopped working after about a year. Refuses to brew even though it beeps as if brew has been completed. I like the looks of it, but hate the performance. Off to the recycling center it goes!
Written by a customer while visiting krupsusa.com
Customer Rating
3
Returned a dysfunctional coffee maker after a year
on December 13, 2018
Posted by: Lisa
I bought this early November 2015, it stopped working early December 2016. In the twelve months I had this coffee maker, I did not use it for three of the twelve months. Stopped working, I descaled, unplugged, did every trouble shooting possible. It would brew a few drops, beep to indicate coffee was ready. Love this coffee maker, KM 730. The company told me to return, but thus far, it has taken a turn around of two weeks to get a response, printed return label via email. Then said it could take several weeks at the repair shop. I am using an old Krups from the 80's and glad I kept it. Have had a Krups Coffee Maker since the early 80's and would hate to switch to Keurig as most of my friends have.
Written by a customer while visiting krupsusa.com