Customer reviews from kwikset.com
Kwikset - 910 SmartCode Touchpad Electronic Deadbolt Lock - Polished Brass
Average customer rating
4.3
(447 Reviews)
Rating breakdown 447 reviews
5 Stars
301
4 Stars
75
3 Stars
24
2 Stars
14
1 Star
33
86%of customers recommend this product.
(
368 out of
426)
Customer Reviews for Kwikset - 910 SmartCode Touchpad Electronic Deadbolt Lock - Polished Brass
Customer Rating
4
Great Features
on May 20, 2018
Posted by: jerry301
from Romulus MI.
Gender:Male
[This review was collected as part of a promotion.] I bought two SMART CODE 909 locks in November 2017, I installed one on front door one on side door,on front door I had to replace batteries every 3-4 weeks side door 0 times(5-20-18).Kwikset was very kind/courteous to replace front lock.
I would recommend this to a friend!
Written by a customer while visiting kwikset.com
Customer Rating
5
Love it!
on June 29, 2018
Posted by: Chris5883
from Texas
Gender:Male
[This review was collected as part of a promotion.] Works! Love not carrying keys. Err easy to install and program.
I would recommend this to a friend!
Written by a customer while visiting kwikset.com
Customer Rating
4
My second unit
on July 6, 2018
Posted by: Gscuba
from Gulf Shores, al
Gender:Male
[This review was collected as part of a promotion.] Kwikset replaced my lock installed less than a year ago, had a meltdown internally on electronics side. Lock works well but concerned it may do a meltdown again in the future.
I would recommend this to a friend!
Written by a customer while visiting kwikset.com
Customer Rating
5
Had issue with lock
on July 23, 2018
Posted by: Dbwill55
from Texas
I had an issue with the lock. Kwikset made it right. Replaced it with a new one. Fast turnaround.
I would recommend this to a friend!
Written by a customer while visiting kwikset.com
Customer Rating
5
Great deadbolt with auto lock.
on September 6, 2018
Posted by: ProfPFK
from Titusville FL
Gender:Male
I forgot to lock the door for the last time. The auto lock feature is great. I installed two on my doors. Fairly easy set-up. Just make sure that you follow the steps carefully. I needed a different latch for one door. It was sent free and when I needed help to readjust the lock the service rep was excellent. If you get stuck just call.
Written by a customer while visiting kwikset.com
Customer Rating
1
Lock will not set up
on September 13, 2018
Posted by: Fhlank3
from Fort Myers, FL
Gender:Male
I purchased this lock several weeks ago. I followed the installation instructions but the lock always got "hung up" in the handing process. I returned the lock and replaced it with another Kwikset 909. Again, the same problem.
Thinking that this particular smartlock was much smarter than I, I called in a locksmith with 43 years of experience. The both of us spent over an hour trying to get the lock to work to no avail. At this point I am completely disgusted with Kwikset smartlocks.
Thinking that this particular smartlock was much smarter than I, I called in a locksmith with 43 years of experience. The both of us spent over an hour trying to get the lock to work to no avail. At this point I am completely disgusted with Kwikset smartlocks.
No, I would not recommend this to a friend.
Written by a customer while visiting kwikset.com
Customer Rating
4
on September 24, 2018
Posted by: APPRAS
from Kissimmee, FL
Gender:Male
[This review was collected as part of a promotion.] I have had the unit about a year. I just replaced batteries because of time. After replacing the batteries, the unit did not work. Called Teck support, they sent a new one. Again works great. Thanks, it is a great system.
I would recommend this to a friend!
Written by a customer while visiting kwikset.com
Customer Rating
3
Pretty good value
on October 4, 2018
Posted by: Kevlar
from Boise ID
Gender:Male
[This review was collected as part of a promotion.] Good product. Works well, tends to make a whining sound when locking.
I would recommend this to a friend!
Written by a customer while visiting kwikset.com