Customer reviews from kwikset.com
Kwikset - 910 SmartCode Touchpad Electronic Deadbolt Lock - Polished Brass
Average customer rating
4.3
(447 Reviews)
Rating breakdown 447 reviews
5 Stars
301
4 Stars
75
3 Stars
24
2 Stars
14
1 Star
33
86%of customers recommend this product.
(
368 out of
426)
Customer Reviews for Kwikset - 910 SmartCode Touchpad Electronic Deadbolt Lock - Polished Brass
Customer Rating
3
Cannot Mix Interior & Exterior Colors; Weak Motor
on June 12, 2017
Posted by: Woodie
from Ohio
Gender:Male
My exterior door is black; my interior hardware is pewter. Kwickset offers only same colors both sides. Only way to get different colors is to buy two units & discard half of each. Also, motor is weak; all components must have lots of clearance for the deadbolt to move. Self re-keying is a good feature.
I would recommend this to a friend!
Written by a customer while visiting kwikset.com
Customer Rating
5
Awesome
on November 9, 2017
Posted by: FLlthr66
from New Port Richey, FL, United States
Gender:Male
[This review was collected as part of a promotion.] I bought this from Lowes and a month later noticed a few buttons did not work, I called and gave them my info took a few pics and BAM 3 days later a new one was at my door. Its good to see customer service is still alive in America.
I would recommend this to a friend!
Written by a customer while visiting kwikset.com
Customer Rating
5
great lock!
on November 25, 2017
Posted by: tim173747283747294
from Dallas, TX, United States
Gender:Male
[This review was collected as part of a promotion.] love this lock! works great! would definitely recommend!
I would recommend this to a friend!
Written by a customer while visiting kwikset.com
Customer Rating
5
Must Have!
on November 28, 2017
Posted by: Chuck4Bama
from Birmingham, AL, United States
Gender:Male
I am to lazy to take a picture of mine. I have been quite pleased with the results. It's not a experience in the price range for what you get. I like it someone comes over can hit the lock box in the center and not give out a code. You can have a another number store when they are in a few days give an code and tell them it expires so no lay overs hahaha Take it out when they leave and I CAN NOT LOCK MYSELF OUT LOOKING FOR KEYS!!!
I would recommend this to a friend!
Written by a customer while visiting kwikset.com
Customer Rating
2
Don't become to reliant on this product
on March 19, 2018
Posted by: missmarie
from San Antonio, TX
Gender:Female
[This review was collected as part of a promotion.] I purchase this product in October and we've had a few issues with it here and there, but this last one really has me considering going back to a regular lock with a key.
My fiancé and I came home from an evening out and tried to unlock the door. We found the keypad lit, which was odd, but what's worse is that is was unresponsive. We sat outside for an hour to let it reset, and nothing changed. We ended up jumping our 6' privacy fence, and crawling in a window to access our home. We relied on the lock so much that neither of us realized that we weren't carrying our house key.
We've also replaced the batteries twice since we bought it 5 months ago. When it operates properly, it is very handy. But when it goes out, it can cause an issue like the one we experienced.
No, I would not recommend this to a friend.
Written by a customer while visiting kwikset.com
Customer Rating
5
Dog Proof
on August 25, 2018
Posted by: Smart dog owner
from Hollywood, FL
Gender:Female
[This review was collected as part of a promotion.] This Smartcode Deadbolt is a great lock to keep my smart dog from opening my door. I have levers on my door and my dog would jump on the door and on the way down his paw would push the lever down, open the door and run out in the backyard when my Gardner or Poolman shows up. With the Smartcode I can go out to speak to anyone with out having to take a key and not worrying if my dog will be charging out side.
I would recommend this to a friend!
Written by a customer while visiting kwikset.com
Customer Rating
5
Great lock
on October 4, 2018
Posted by: MEDarling
from Ovid, Mi
Gender:Male
[This review was collected as part of a promotion.] Bought one to try. Works go good I now have 6 total for my home and lake house
I would recommend this to a friend!
Written by a customer while visiting kwikset.com
Customer Rating
5
Lifetime guarentee ! It's true!
on December 23, 2018
Posted by: Mac78
from Bountiful, UT
Gender:Male
[This review was collected as part of a promotion.] My old deadbolt became difficult to lock from inside. I called Kwikset and they had me supply photos of inside and outside as the unit I had is out of production.
A few weeks later I received a new unit at no cost and it works perfectly.
A few weeks later I received a new unit at no cost and it works perfectly.
I would recommend this to a friend!
Written by a customer while visiting kwikset.com