Customer reviews from geappliances.com
GE - 3.5 Cu. Ft. 18-Cycle King-Size Washer - Titanium-on-White
Average customer rating
2.6
(17 Reviews)
Rating breakdown 17 reviews
5 Stars
5
4 Stars
1
3 Stars
2
2 Stars
0
1 Star
9
38%of customers recommend this product.
(
6 out of
16)
Customer Reviews for GE - 3.5 Cu. Ft. 18-Cycle King-Size Washer - Titanium-on-White
Customer Rating
1
JUNK!
on July 2, 2014
Posted by: Al Carline
from Conshohocken, PA, United States
I've had it for seven years and now it makes so much noise in spin cycle I've got to close the basement door, And can still hear it outside! GE is a big disappointment, The GE dishwasher that I have is 25 years old and still running strong. Done with GE products!!
No, I would not recommend this to a friend.
Features
4
Performance
1
Quality
1
Value
1
Written by a customer while visiting geappliances.com
Customer Rating
1
worst ever purchased
on March 2, 2013
Posted by: mark47
from summerville s.c.
motor had to be replaced before 1 year. ongoing problems with drain pump not working.clear codes and perform motor reset and still doesn't work.starts working when it wants to.
No, I would not recommend this to a friend.
Performance
1
Quality
1
Features
1
Value
1
Written by a customer while visiting geappliances.com
Customer Rating
1
waste of money
on March 29, 2014
Posted by: frankiec
from Westchester County, NY, United States
total waste of money, stopped draining , washer turned on and off at times only 3 years old. thought GE was a good brand, I would never buy another GE product again.
No, I would not recommend this to a friend.
Features
1
Performance
1
Quality
1
Value
1
Written by a customer while visiting geappliances.com
Customer Rating
1
Poor Quality
on April 6, 2014
Posted by: stereonut
from MN, United States
Unit started out with LOUD squeaking when in agition mode, turns out the shock mounts had worn to the point of causing a harmonic vibration. Note these are made of plastic and this should not happen. Then it just plain got loud. I suspected the drum bearing. Now it won't spin at all. I'm done with GE products.
No, I would not recommend this to a friend.
Features
3
Performance
1
Quality
1
Value
2
Written by a customer while visiting geappliances.com
Customer Rating
3
Average operation
on April 3, 2013
Posted by: Anonymous
from Cherry Hill, NJ, USA
[This review was collected as part of a promotion.] The motor on this unit went bad after five yrs of use. The LED display sometimes doesn't work properly, and sometimes the machine turns itself off.
I would recommend this to a friend!
Performance
1
Quality
2
Features
2
Value
4
Written by a customer while visiting geappliances.com
Customer Rating
1
Failed Basket
on November 22, 2020
Posted by: Daves failed basket
from PA
The stainless basket assemble has a hub made from an inferior metal
No, I would not recommend this to a friend.
Features
4
Performance
3
Quality
3
Value
2
Response from geappliances.comBy Sharon@GEA, GE_Appliances, November 23, 2020
Hello Dave - We apologize deeply for any difficulty you've experienced with your washer. This is frustrating for you, we know. We'll be sure and share your comments with our product design team for review. This can be used to aid with future design improvements. Thanks for taking time to share your feedback.
Written by a customer while visiting geappliances.com
Customer Rating
5
TERRIFIC
on May 11, 2021
Posted by: daisy100
from BELLEAIR, FL
LOVED THIS WASHER, HAD IT FOR ALMOST 15 YEARS . SAD TO HAVE TO REPLACE IT. QUIET CYCLES, LARGE CAPACITY, MANY CYCLE CHOICES; JUST STARTED WEARING OUT , OLD AGE
Features
4
Performance
5
Quality
5
Value
5
Response from geappliances.comBy HannahGEA, GEA, May 14, 2021
Hi, Thanks for giving us your feedback! We are so happy to hear that you've enjoyed your washer. Your loyalty means the world to us! -HannahGEA
Written by a customer while visiting geappliances.com
Customer Rating
1
Never buy a GE appliance again
on December 21, 2017
Posted by: Twisty1966
from St. Louis, MO, United States
Will just hit 9 years this month. At 8 years the tub bearing has failed and the noise is so bad we can no longer stand it. Replacing the bearing is a monumental task.
No, I would not recommend this to a friend.
Features
1
Performance
1
Quality
1
Value
1
Response from geappliances.comBy TREY@GEA, Consumer Service , December 22, 2017
We are so sorry for this frustrating situation. I recommend scheduling a service appointment with an authorized GE Appliance technician who can accurately diagnose and repair your appliance. You can schedule an appointment by calling 1-800-432-2737, Mon-Fri 7 am – 10 pm ET, Sat-Sun 8 am – 6 pm ET or schedule online anytime at: http://www.geappliances.com/ge/service-and-support/service.htm . GE Appliances technicians are certified specialists trained by the factory and supported by our technical assistance team. They use proprietary computer technology to more accurately diagnose the problem and make sure the appliance is fixed properly. No other servicer has this technology. - TREY@GEA
Written by a customer while visiting geappliances.com