Customer reviews from geappliances.com
GE - 36 inches - Convertible - Wall Range Hood - Stainless Steel
Average customer rating
4.2
(282 Reviews)
Rating breakdown 282 reviews
5 Stars
171
4 Stars
54
3 Stars
15
2 Stars
16
1 Star
26
81%of customers recommend this product.
(
198 out of
244)
Customer Reviews for GE - 36 inches - Convertible - Wall Range Hood - Stainless Steel
Customer Rating
4
Great Lookin Hood
on May 5, 2020
Posted by: Bob160
from Panama City Beach, FL
Replaced a commercial range hood with this one- this one looks much better and is more quiet. I like the timed shut off feature
I would recommend this to a friend!
Features
5
Performance
4
Quality
4
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
1
Avoid at all cost
on November 17, 2020
Posted by: Cam858
from Vail, AZ
This range hood is junk. I've been in my house 5 months and this range hood drips oil. I've cleaned the filters numerous times and they are spotless. A technician came out yesterday and said there was nothing he could do. He claimed it was because the filters were dirty until he looked and saw just how clean they were. I've never, EVER had a vent hood drip oil until now. It's gross & disgusting.
No, I would not recommend this to a friend.
Features
3
Performance
1
Quality
1
Value
1
Written by a customer while visiting geappliances.com
Customer Rating
5
Looks beautiful and works great
on December 22, 2020
Posted by: CathySATX
from San Antonio, TX
Love this vent! In addition to looking great, it works well. The light was two settings and the fan has three settings. Perfect for the GE Cafe gas stove top.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
Great product
on March 30, 2021
Posted by: Gvern
from Gilbert, SC
Ya know how you walk into someone’s hone and you can smell what was cooking yesterday!! Well this vent has so much draw that will not happen in my hone. Works well, great lighting as well no complaints with this product.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
1
Light bulbs suck and fan doesn't work
on December 31, 2021
Posted by: Nina H
from AVL
The only thing good about this product is the aesthetics. Otherwise, it is useless. The light bulbs are extremely difficult to exchange, and once you pop one out, it Is impossible to put a new light bulb back in without breaking all of your fingernails. The wiring that goes to the light bulbs is very loose as well. Just by tapping on the front of the hood, the light bulbs will go out. Lastly, when cooking, the fan only removes odors when it is on high. When on the high setting, it is extremely loud. Very disappointed in this product.
No, I would not recommend this to a friend.
Features
2
Performance
1
Quality
2
Value
1
Response from geappliances.comBy Guy@GEA, GE Appliances, January 5, 2022
Hello there, thanks for taking the time to reach out to us. We're pleased to know your new is looking good, but sorry you're finding the light bulbs hard to change, that your wiring is loose, that the bulbs easily go out, and that it's louder than expected. We can imagine how aggravating this would get for you, so this is feedback we'll be happy to share with our product development team for them to look into.
To have this looked into, we recommend scheduling service with a certified GE Appliances technician that will be able to accurately diagnose and repair your appliance. You can do so by calling GE Appliance Service at 1-800-GECares (1-800-432-2737) or by clicking here: https://www.geappliances.com/ge/service-and-support/service.htm
In addition, you may want to call an electrician to look into this. We appreciate you bringing this to our attention and we're wishing you the very best.
Guy@GEA
To have this looked into, we recommend scheduling service with a certified GE Appliances technician that will be able to accurately diagnose and repair your appliance. You can do so by calling GE Appliance Service at 1-800-GECares (1-800-432-2737) or by clicking here: https://www.geappliances.com/ge/service-and-support/service.htm
In addition, you may want to call an electrician to look into this. We appreciate you bringing this to our attention and we're wishing you the very best.
Guy@GEA
Written by a customer while visiting geappliances.com
Customer Rating
2
Motor went February 2022
on February 25, 2022
Posted by: Holly74
from Brighton, mi
The motor started squeaking and shuts down, this fan could have lasted much longer in my opinion. Service call opened.
No, I would not recommend this to a friend.
Features
4
Performance
2
Quality
2
Value
3
Response from geappliances.comBy Gina@GEA, GE_Appliances, February 28, 2022
Thanks for reviewing your hood and letting us know what has happened. We understand how disappointing it is to have it shut down on you so shortly after purchase and sincerely apologize for the poor experience. We're confident our techs will properly diagnose and resolve this for you. Please let us know if you have any additional questions. -Gina@GEA
Written by a customer while visiting geappliances.com
Customer Rating
5
Amazing Find! Pleasantly Surprised!
on June 28, 2023
Posted by: A Charmed Mommy
from Allentown, PA
We love the ease of using the hood! There are three different level of fan speed and two different light brightness. We use it as a nightlight at night for kids or adults looking for food or drink. Even on low the light illuminates our large open concept home. We have the builder vent the air to the outside and it makes a huge different when cooking meals for our large family! I would definitely buy this again!
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
1
Do not buy, motor fails and is a common issue
on November 10, 2023
Posted by: ns1234
Do not buy this product. In < 2 years of use the motor has broken and a replacement costs almost as much as a new hood. Check out other reviews - this is a super common issue and it happens just after the warranty expires.
No, I would not recommend this to a friend.
Features
3
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Devin, GE_Appliances, November 10, 2023
Hello,
Thank you for taking the time to leave a review on your GE Appliances wall-mount pyramid chimney hood. We are sorry to hear that the motor has broken after 2 years of use. This is certainly not the quality that we expect, and your feedback ensures that our product design teams are aware of any changes or perfections we can make to improve the overall performance and convenience this appliance has to offer. Thank you for your review! -Devin@GEAppliances
Thank you for taking the time to leave a review on your GE Appliances wall-mount pyramid chimney hood. We are sorry to hear that the motor has broken after 2 years of use. This is certainly not the quality that we expect, and your feedback ensures that our product design teams are aware of any changes or perfections we can make to improve the overall performance and convenience this appliance has to offer. Thank you for your review! -Devin@GEAppliances
Written by a customer while visiting geappliances.com