Customer reviews from geappliances.com
GE - 36 inches - Convertible - Wall Range Hood - Stainless Steel
Average customer rating
4.2
(282 Reviews)
Rating breakdown 282 reviews
5 Stars
171
4 Stars
54
3 Stars
15
2 Stars
16
1 Star
26
81%of customers recommend this product.
(
198 out of
244)
Customer Reviews for GE - 36 inches - Convertible - Wall Range Hood - Stainless Steel
Customer Rating
1
Horribly loud
on January 23, 2024
Posted by: Tractor trailor loud hood
from Parker, Colorado
Our GE hood is loud at its lowest setting and needs to be replaced.
No, I would not recommend this to a friend.
Features
5
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Krystal@GEAppliances, GE_Appliances, January 27, 2024
We're very sorry that your hood is loud. We know that can be disruptive and we apologize. We recommend taking advantage of your warranty and scheduling a service technician to come out and diagnose the problem. You can schedule an appointment online using this link
https://www.geappliances.com/ge/service-and-support/service.htm
We are very grateful to have you as a consumer. -Krystal@GEAppliances
https://www.geappliances.com/ge/service-and-support/service.htm
We are very grateful to have you as a consumer. -Krystal@GEAppliances
Written by a customer while visiting geappliances.com
Customer Rating
1
Unimpressive
on July 28, 2024
Posted by: TheRAW
The finish is hard to keep clean, much harder than expected. Power is adequate but I have to limit how many eyelets I have turned on my stove before the hood is overwhelmed and cannot keep up. But my biggest complaint by far is the blower...
My home was built in 2022 with all new appliances, including this one. By the end of 2023 the blower died. Would have thought this to be a fluke, except that I'm hearing story after story of the blower failing after a year or two. Of all the places I've lived for 10 years or more I've never had to replace a blower on a range hood. And the icing on the cake: the costs of replacing a blower is as much as buying a new range hood from another manufacturer.
No, I would not recommend this to a friend.
Features
3
Performance
2
Quality
1
Value
1
Response from geappliances.comBy Michael, GE_Appliances, July 30, 2024
We would like to help with your hood. You can find cleaning tips for stainless steel here:
https://products.geappliances.com/appliance/gea-support-search-content?contentId=16574
Additionally, an agent will be reaching out to you via email, please respond at your earliest convenience.
https://products.geappliances.com/appliance/gea-support-search-content?contentId=16574
Additionally, an agent will be reaching out to you via email, please respond at your earliest convenience.
Written by a customer while visiting geappliances.com
Customer Rating
5
Clean look and great perfomance
on May 26, 2016
Posted by: vwheff7
from Las Vegas, NV, United States
Looks great over our 36in GE Cook top and it easy to clean
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
3
Important information for 9' ceiling installation
on March 4, 2017
Posted by: Rhonda13579x3
from Indianapolis, IN, United States
If your ceiling is 9' or higher, you will definitely need to buy the extension kit. I asked this question on the extension kit section and based on the information GE provided moved forward without. That was a mistake. Coming out of the box, when its assembled as instructed with 9' ceilings, the bottom of your hood would be 38" above the cooktop. Measure it out, it's pretty high.
I would recommend this to a friend!
Written by a customer while visiting geappliances.com
Customer Rating
3
Poor vent design
on May 31, 2017
Posted by: KCHawk
from Seattle, WA, United States
The vent guards don't stay up, due to a short tab. When I'm cooking a touch any of the buttons (to turn fan on/off, or light on/off) one of the covers will fall into where I am cooking. Irritating!
No, I would not recommend this to a friend.
Features
3
Performance
2
Response from geappliances.comBy JILLatGEA, GE Appliances, June 2, 2017
Hello. Thank you for taking the time to write your review on your hood. We're sorry to hear your filter is not staying in position. Please take a look at the instructions on page 7 of the use and care guide, found in our following link, to be sure the filter is being positioned properly:
http://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=49-80760.pdf
If your symptoms persist, we encourage you to schedule a service appointment with an authorized GE Appliance technician so he can see if an adjustment with your hood is needed. Your model comes with a full one year warranty and we will be happy to take care of this for you. To set up an appointment online, visit our below link:
http://www.geappliances.com/ge/service-and-support/service.htm
Thanks, again, for your feedback.
http://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=49-80760.pdf
If your symptoms persist, we encourage you to schedule a service appointment with an authorized GE Appliance technician so he can see if an adjustment with your hood is needed. Your model comes with a full one year warranty and we will be happy to take care of this for you. To set up an appointment online, visit our below link:
http://www.geappliances.com/ge/service-and-support/service.htm
Thanks, again, for your feedback.
Written by a customer while visiting geappliances.com
Customer Rating
5
Awesome looks and features
on June 14, 2017
Posted by: teddy07
from Santa Clara
Very impressed with the item. I replaced my old one with this. Perfect for my kitchen :)
I would recommend this to a friend!
Features
4
Performance
5
Quality
5
Value
4
Written by a customer while visiting geappliances.com
Customer Rating
4
Easy to Install
on June 19, 2017
Posted by: Lees Bees
from Pennsylvania, United States
I ordered this unit online. There is a YouTube video that was a great help in completing the installation of the vent. However, the instructions were incomplete for venting the unit directly through the outside wall which was necessary in this two-story home. I had to call customer service to confirm that I was following a proper procedure. While the low fan setting is generally sufficient any setting on the fan greater than low is a bit loud. The down pointing lights are excellent.
I would recommend this to a friend!
Features
5
Performance
4
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
Hood
on July 4, 2017
Posted by: mmorgent
from Kingsland, GA, United States
Love everything about this hood!The ease of use, functionality and the beauty! Price will not kill your bank account either compared to other kitchen hoods!
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com