Customer reviews from geappliances.com
GE - 30 inches - Convertible & Recirculating - Wall Range Hood - Slate
Average customer rating
4.4
(916 Reviews)
Rating breakdown 916 reviews
5 Stars
615
4 Stars
159
3 Stars
51
2 Stars
33
1 Star
58
87%of customers recommend this product.
(
694 out of
800)
Customer Reviews for GE - 30 inches - Convertible & Recirculating - Wall Range Hood - Slate
Customer Rating
2
Installers Nightmare on my street!
on September 29, 2023
Posted by: dschiavonejr
from Woodbury, CT
vent pipe cover very flimsy and cheap with no room for error on installation.
Installing store where purchased from could not get it right and re-installed unit 3 times(first time installed sideways and didn't even connect to vent to the outside elbow) before getting it close to correct and straight but also used caulk on edges and made a huge mess and shows finger prints to no avail.
Installing store where purchased from could not get it right and re-installed unit 3 times(first time installed sideways and didn't even connect to vent to the outside elbow) before getting it close to correct and straight but also used caulk on edges and made a huge mess and shows finger prints to no avail.
Features
4
Performance
4
Quality
4
Value
4
Response from geappliances.comBy Jonathon@GEAppliances, GE Appliances , October 3, 2023
Hello - Thank you for taking out some time to connect and share your experience. We're sorry that the installation process didn't go as expected.
With this in mind, we are going to note this down and share it with the appropriate teams. This way we can review and keep things in mind for our models going forward. Again, we are sorry for letting you down and we appreciate your comments.
Let us know if you have any other questions, we're always happy to help. - Jonathon@GEAppliances
With this in mind, we are going to note this down and share it with the appropriate teams. This way we can review and keep things in mind for our models going forward. Again, we are sorry for letting you down and we appreciate your comments.
Let us know if you have any other questions, we're always happy to help. - Jonathon@GEAppliances
Written by a customer while visiting geappliances.com
Customer Rating
5
Very Sleek
on September 30, 2023
Posted by: Mpretkus
from Las Vegas,NV
Not only does it look sleek, but it works fantastic. First time owning a hood. Now I get the hype.
Features
5
Performance
5
Quality
5
Value
5
Response from geappliances.comBy MichaelBatGEA, MichaelBatGEA, October 4, 2023
Hello there,
We’re thrilled that you’ve been impressed by your gorgeous new hood; the sensational stainless-steel finish looks absolutely fabulous in any kitchen, and we’re so happy to hear you’ve been enjoying it so far. We really love how easy this model is to install, and the optional remote means you can operate it from anywhere in the room. We truly appreciate you choosing GE Appliances, and please know we’re here should you ever need assistance. -MichaelB@GEAppliances
We’re thrilled that you’ve been impressed by your gorgeous new hood; the sensational stainless-steel finish looks absolutely fabulous in any kitchen, and we’re so happy to hear you’ve been enjoying it so far. We really love how easy this model is to install, and the optional remote means you can operate it from anywhere in the room. We truly appreciate you choosing GE Appliances, and please know we’re here should you ever need assistance. -MichaelB@GEAppliances
Written by a customer while visiting geappliances.com
Customer Rating
5
Looks great in our kitchen
on October 11, 2023
Posted by: Skips Hood
from Wi
I love the look and the features. Fan on high is louder than expected but seems to work okay.
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
It works!
on October 12, 2023
Posted by: Nikos555
It is included with our new house. It's only been a couple of weeks but it looks to work ok. The "fake" two piece stainless-steel flute does not look and fit that great.
Features
4
Performance
4
Quality
3
Value
1
Written by a customer while visiting geappliances.com
Customer Rating
2
Good and bad
on October 17, 2023
Posted by: Dave770
from Pacific Grove, Ca
Nice design. Strong suction. Installation straightforward. Slight motor whine at low speed. Sounds like squeaky bearing. Slight vibration as if fan is off-balance. Unfortunately, this is all apparent only after installation, so return is very inconvenient. Probably need technician visit. Yuk!
No, I would not recommend this to a friend.
Features
5
Performance
2
Quality
1
Value
3
Response from geappliances.comBy Jonathon@GEAppliances, GE Appliances, October 18, 2023
Hello - Thank you so much for taking a moment to connect and share your experience. We're sorry to hear about the excess vibration and noise. That is not something we anticipate.
If you haven't already, we recommend getting one of our approved technicians out to check this. We're confident that they will be able to get this resolved. You can schedule by calling 1-800-432-2737 or by visiting this link here: (https://www.geappliances.com/ge/service-and-support/service.htm).
Let us know if you have any questions, we're always happy to help. - Jonathon@GEAppliances
If you haven't already, we recommend getting one of our approved technicians out to check this. We're confident that they will be able to get this resolved. You can schedule by calling 1-800-432-2737 or by visiting this link here: (https://www.geappliances.com/ge/service-and-support/service.htm).
Let us know if you have any questions, we're always happy to help. - Jonathon@GEAppliances
Written by a customer while visiting geappliances.com
Customer Rating
1
Lights shorted out
on October 23, 2023
Posted by: Hthr D
Both lights burnt out on same day. I replaced the bulbs and when I turned the power back on one of the bulbs popped and now the other side is not working. There is a burnt wire. I would expect for the cost that this would have lasted longer. We have had the unit 2 years.
Response from geappliances.comBy Charlie, GE_Appliances, October 24, 2023
Hello,
We appreciate you taking a moment to get in touch and leave a review. We're sorry to hear that your vent hood light burnt the wire.
Your feedback is extremely important to us as we consistently strive to better our products. For the best assistance with this, we definitely recommend scheduling an appointment with our factory service and repair team by calling 1-800-432-2737, or by visiting https://www.geappliances.com/ge/service-and-support/service.htm
Let us know if we can ever be of assistance and we’ll be happy to help.
-Charlie@GEAppliances
We appreciate you taking a moment to get in touch and leave a review. We're sorry to hear that your vent hood light burnt the wire.
Your feedback is extremely important to us as we consistently strive to better our products. For the best assistance with this, we definitely recommend scheduling an appointment with our factory service and repair team by calling 1-800-432-2737, or by visiting https://www.geappliances.com/ge/service-and-support/service.htm
Let us know if we can ever be of assistance and we’ll be happy to help.
-Charlie@GEAppliances
Written by a customer while visiting geappliances.com
Customer Rating
5
Perfect Hood
on October 25, 2023
Posted by: Cell1127
from Athens Tennessee
The most amazing performance, it looks awesome in my kitchen!
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
4
Good fan - could use a few more lighting options
on October 29, 2023
Posted by: Vazz29
from Henderson, NV
Really solid product. Strong venting with the fan. Just wish there an “auto off” option for the light
I would recommend this to a friend!
Features
3
Performance
5
Quality
4
Value
4
Written by a customer while visiting geappliances.com