Customer reviews from geappliances.com
GE - 30 inches - Convertible & Recirculating - Wall Range Hood - Slate
Average customer rating
4.4
(916 Reviews)
Rating breakdown 916 reviews
5 Stars
615
4 Stars
159
3 Stars
51
2 Stars
33
1 Star
58
87%of customers recommend this product.
(
694 out of
800)
Customer Reviews for GE - 30 inches - Convertible & Recirculating - Wall Range Hood - Slate
Customer Rating
3
Hood
on June 13, 2023
Posted by: Mr hardy
from Ga
Did not like the assembly of the applehood otherwise the end works fine?
I would recommend this to a friend!
Features
4
Performance
4
Quality
3
Value
3
Response from geappliances.comBy Charlie@GEA, GE_Appliances, June 14, 2023
Hi there,
We appreciate you taking the time to let us know about your experience.
The vent hood effectively helps remove smoke, grease, odor, and moisture from the kitchen. We are happy to say that filters are dishwasher safe which makes cleaning easy
We hope that the more you use your vent hood the more you will like it. If you have any questions in the future, please let us know. We are here to help!
-Charlie@GEA
We appreciate you taking the time to let us know about your experience.
The vent hood effectively helps remove smoke, grease, odor, and moisture from the kitchen. We are happy to say that filters are dishwasher safe which makes cleaning easy
We hope that the more you use your vent hood the more you will like it. If you have any questions in the future, please let us know. We are here to help!
-Charlie@GEA
Written by a customer while visiting geappliances.com
Customer Rating
5
Great Vent Hood
on June 14, 2023
Posted by: jrader74
from Fernandina Beach, FL
I love the light settings and its modern look. The vent fans atent overly loud and it gives the perfect space between the stove and the hood.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
Adjusts to needs
on June 16, 2023
Posted by: Bandersnatch
from Arkansas
Multiple settings allows us to set light and fan to match current needs. Love the finish which doesn't show fingerprints with every touch.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
4
Response from geappliances.comBy Jonathon@GEA, GE Appliances, June 20, 2023
Hello - Thank you so much for taking a moment to connect and share your overall thoughts on this model. We are glad to see that it has been treating you well so far.
We think you've made an excellent choice, we really do love the performance this hood provides. It also does stay looking sleek and makes it really easy to maintain. Our favorite feature is the dual halogen lights, which really provides great visibility.
Let us know if you have any questions, we are always happy to help. - Jonathon@GEA
We think you've made an excellent choice, we really do love the performance this hood provides. It also does stay looking sleek and makes it really easy to maintain. Our favorite feature is the dual halogen lights, which really provides great visibility.
Let us know if you have any questions, we are always happy to help. - Jonathon@GEA
Written by a customer while visiting geappliances.com
Customer Rating
3
It’s okay, but not perfect.
on June 25, 2023
Posted by: ScottC23
from Charleston, SC
The unit is functional but the stainless neck of the hood doesn’t secure very well. The neck doesn’t align when installed which is noticeable.
No, I would not recommend this to a friend.
Features
4
Performance
4
Quality
3
Value
3
Response from geappliances.comBy Adrian@GEA, GE_Appliances, June 27, 2023
Greetings! Thank you for taking the time to provide us with your feedback. We are so happy to hear that your vent hood is operating as designed. However, we are saddened to hear that the chimney of the hood is not aligned with the hood. We recommend scheduling service with one of our technicians to get this fixed.
You can schedule an appointment with a GE Appliances technician by calling 1-800-432-2737 or schedule online at https://www.geappliances.com/ge/service-and-support/service.htm
We appreciate you choosing GE Appliances for your home, and we are confident that our technicians will be able to get this issue resolved as quickly as possible! - Adrian@GEA
You can schedule an appointment with a GE Appliances technician by calling 1-800-432-2737 or schedule online at https://www.geappliances.com/ge/service-and-support/service.htm
We appreciate you choosing GE Appliances for your home, and we are confident that our technicians will be able to get this issue resolved as quickly as possible! - Adrian@GEA
Written by a customer while visiting geappliances.com
Customer Rating
3
Poorly engineered
on June 26, 2023
Posted by: Thisisreallystupidsurvey
from MI
The stack was not engineered correctly. Is not cosmedically appealing the way the stack attaches to the hood.
No, I would not recommend this to a friend.
Features
4
Performance
4
Quality
3
Value
3
Response from geappliances.comBy Jonathon@GEA, GE Appliances , June 28, 2023
Hello - We really appreciate you taking some time to share your thoughts on this chimney hood. We're sorry that this model isn't exceeding your expectations. We strive to make the best appliances out there.
This is definitely something we are going to be forwarding over to our product team to review. This allows us to look for improvements that we can make to future models going forward. Thank you so much for letting us know.
We hope you have a great rest of the week. - Jonathon@GEA
This is definitely something we are going to be forwarding over to our product team to review. This allows us to look for improvements that we can make to future models going forward. Thank you so much for letting us know.
We hope you have a great rest of the week. - Jonathon@GEA
Written by a customer while visiting geappliances.com
Customer Rating
4
Nice design
on June 30, 2023
Posted by: PHall2
from Hilton Head Island, SC
The hood is a sleek design and works well in our new kitchen. Unfortunately the board with the buttons was defective and had to be replaced.
I would recommend this to a friend!
Features
5
Performance
4
Quality
4
Value
4
Written by a customer while visiting geappliances.com
Customer Rating
5
Perfect
on July 6, 2023
Posted by: KrisKid
from Farmington, MI
Clean and sleek. Perfect for new kitchen that is a modern farmhouse look.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
2
Annoying Noise
on July 17, 2023
Posted by: bobgy
More rattle or flutter noise coming from vent, need to get a replacement from GE.
No, I would not recommend this to a friend.
Response from geappliances.comBy Charlie@GEA, GE_Appliances, July 18, 2023
Hello,
Thank you choosing GE Appliances for your home. We are sorry to hear you are having an issue with your range hood!
If your vent is making loud noises we recommend taking a look at page 10 of the manual here for troubleshooting steps:
https://products-salsify.geappliances.com/image/upload/s--QPHzdmJS--/aa45c0533f1c45da9f3d290a1c1707f0073d98c3.pdf?_ga=2.123930701.63034938.1689600049-302677575.1657120421
If the issue continues to persist we recommend scheduling an appointment with our factory service and repair team by calling 1-800-432-2737, or by visiting https://www.geappliances.com/ge/service-and-support/service.htm
Let us know if you have additional questions as we're here and always happy to help! -Charlie@GEA
Thank you choosing GE Appliances for your home. We are sorry to hear you are having an issue with your range hood!
If your vent is making loud noises we recommend taking a look at page 10 of the manual here for troubleshooting steps:
https://products-salsify.geappliances.com/image/upload/s--QPHzdmJS--/aa45c0533f1c45da9f3d290a1c1707f0073d98c3.pdf?_ga=2.123930701.63034938.1689600049-302677575.1657120421
If the issue continues to persist we recommend scheduling an appointment with our factory service and repair team by calling 1-800-432-2737, or by visiting https://www.geappliances.com/ge/service-and-support/service.htm
Let us know if you have additional questions as we're here and always happy to help! -Charlie@GEA
Written by a customer while visiting geappliances.com