Customer reviews from geappliances.com
GE - 36 inches - Convertible - Wall Range Hood - Slate
Average customer rating
4.2
(270 Reviews)
Rating breakdown 270 reviews
5 Stars
164
4 Stars
50
3 Stars
15
2 Stars
16
1 Star
25
81%of customers recommend this product.
(
191 out of
236)
Customer Reviews for GE - 36 inches - Convertible - Wall Range Hood - Slate
Customer Rating
1
Do not buy, motor fails and is a common issue
on November 10, 2023
Posted by: ns1234
Do not buy this product. In < 2 years of use the motor has broken and a replacement costs almost as much as a new hood. Check out other reviews - this is a super common issue and it happens just after the warranty expires.
No, I would not recommend this to a friend.
Features
3
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Devin, GE_Appliances, November 10, 2023
Hello,
Thank you for taking the time to leave a review on your GE Appliances wall-mount pyramid chimney hood. We are sorry to hear that the motor has broken after 2 years of use. This is certainly not the quality that we expect, and your feedback ensures that our product design teams are aware of any changes or perfections we can make to improve the overall performance and convenience this appliance has to offer. Thank you for your review! -Devin@GEAppliances
Thank you for taking the time to leave a review on your GE Appliances wall-mount pyramid chimney hood. We are sorry to hear that the motor has broken after 2 years of use. This is certainly not the quality that we expect, and your feedback ensures that our product design teams are aware of any changes or perfections we can make to improve the overall performance and convenience this appliance has to offer. Thank you for your review! -Devin@GEAppliances
Written by a customer while visiting geappliances.com
Customer Rating
5
Perfect!!! Easy Peasy
on November 11, 2023
Posted by: Marty5150
from Chicago IL
Excellent product!! Easy to use awesome lighting!!
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
1
Wouldn’t buy again
on November 19, 2023
Posted by: Only one available
from Peyton, Colorado
Bent duct input. Left light flickering when on medium exhaust. Nightmare to install!! Had to trim the tall stack ourselves in order for it to fit our application. We like the color.
No, I would not recommend this to a friend.
Features
3
Performance
2
Quality
2
Value
2
Response from geappliances.comBy Adrian, Cafe_Appliances, December 5, 2023
Hello there! Thank you for taking the time to leave us a review. We are so sorry to hear that this vent hood was not seamless to install. We also recommend scheduling service to get the light flickering issue resolved when the medium exhaust is on. You can schedule an appointment with a GE Appliances technician by calling 1-800-432-2737 or schedule online at https://www.geappliances.com/ge/service-and-support/service.htm
We appreciate you choosing GE Appliances for your home. If any additional questions or concerns arise, feel free to reach back out to us. - Adrian@GEAppliances
We appreciate you choosing GE Appliances for your home. If any additional questions or concerns arise, feel free to reach back out to us. - Adrian@GEAppliances
Written by a customer while visiting geappliances.com
Customer Rating
4
Excellent product. Just one thing wrong.
on November 29, 2023
Posted by: DMots74
from Stafford, Va
Very nice product. Worth it, only issue is the two lights produce alot of heat. That keeps us from leaving the light on.
I would recommend this to a friend!
Features
4
Performance
5
Quality
4
Value
4
Written by a customer while visiting geappliances.com
Customer Rating
4
Works well. Needs more parts quality control.
on December 4, 2023
Posted by: Mike975
from Colorado Springs, CO
Works well after installation. Some trouble with the install. The small chimney cover did not wrap over the main chimney as designed. One butterfly damper flap did not operate smoothly on its pivot. It bent when manually activated. I used the old butterfly dampers from the replaced hood; they opened and closed smoothly. The fan off button has an odd crushing plastic sound, but operates well.
No, I would not recommend this to a friend.
Features
4
Performance
4
Quality
3
Value
3
Written by a customer while visiting geappliances.com
Customer Rating
4
Follow the light
on December 15, 2023
Posted by: rharian
from Phoenix
I would give it 5 stars if the lights were LED. The ones in the unit can get hot to the touch so I replaced them LED that put off much less heat.
I would recommend this to a friend!
Features
3
Performance
4
Quality
4
Value
3
Written by a customer while visiting geappliances.com
Customer Rating
4
Nice features
on December 18, 2023
Posted by: Sid the chef
from Florida
Very effective in removing odors. All the expected standard features.
Features
5
Performance
5
Quality
4
Value
4
Written by a customer while visiting geappliances.com
Customer Rating
5
Perfect hood!
on December 21, 2023
Posted by: Pomeroy82
Super Sleek and works great. Perfect addition to me dream kitchen.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com