Customer reviews from geappliances.com
GE - 36 inches - Convertible - Wall Range Hood - Slate
Average customer rating
4.2
(270 Reviews)
Rating breakdown 270 reviews
5 Stars
164
4 Stars
50
3 Stars
15
2 Stars
16
1 Star
25
81%of customers recommend this product.
(
191 out of
236)
Customer Reviews for GE - 36 inches - Convertible - Wall Range Hood - Slate
Customer Rating
5
Slimline look
on August 4, 2023
Posted by: Nanagalene
from Wasilla Alaska
The vent hood is awesome! It has a very slimline look. I’m so glad we purchased it.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
4
Range Hood
on August 9, 2023
Posted by: Girlscout53
from Scottsdale, Arizona
Sleek hood with variable fan speeds and a light. Quiet, works great.
I would recommend this to a friend!
Features
4
Performance
4
Quality
5
Value
4
Written by a customer while visiting geappliances.com
Customer Rating
5
The pyramid
on August 13, 2023
Posted by: Julian D
from Severn, MD
We bought a new construction house and all the appliances are GE. I haven’t spent a lot of time in the kitchen but the few times I did I liked the functionality. It’s not very loud when on, quite effective. The two stage lighting is very convenient.
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
Great features
on August 15, 2023
Posted by: Sheriann
from Canton ga
So far everything is working great. We are still testing some of the features
Features
4
Performance
5
Quality
4
Written by a customer while visiting geappliances.com
Customer Rating
3
Unimpressed
on September 16, 2023
Posted by: Silverdog
A very average product for a high price. Fan isn't very strong. The grease filters are always falling out which scratched my stainless steel stove top. Issue seems caused by the design of the brackets that hold the filters in. This product was installed by my builder who claimed it was a top end product. Not accurate.
Response from geappliances.comBy Sylvia@GEAppliances, GE_Appliances, September 18, 2023
Hi,
We appreciate you leaving a review for this vent hood. Improving your experience is important to us, so we'll make sure our quality team has your comments regarding the filters and fan. Thank you for your time and consideration.
-Sylvia@GEAppliances
We appreciate you leaving a review for this vent hood. Improving your experience is important to us, so we'll make sure our quality team has your comments regarding the filters and fan. Thank you for your time and consideration.
-Sylvia@GEAppliances
Written by a customer while visiting geappliances.com
Customer Rating
1
This products had defective discontinued parts
on September 24, 2023
Posted by: SamSem
from FLEETWOOD PA
2nd hood installed with defective lights. 1st hood right bulb blew the mother board and part discontinued so had to replace entire hood., 2nd hood installed and left light blew out within 6months. Why sell hoods with discontinued parts????
No, I would not recommend this to a friend.
Features
3
Performance
1
Quality
1
Response from geappliances.comBy Tierra@GEA, GE Appliances, September 26, 2023
Oh no!
We're so very sorry you continue to have issues with your chimney hood. This is certainly not the experience we want for you! If your model is only 6 months old, rest assured, it comes with a one year warranty. Please take full advantage of your warranty and schedule a service appointment. You can schedule an appointment with a GE Appliances technician by calling 1-800-432-2737 or schedule online at https://www.geappliances.com/ge/service-and-support/service.htm
We're always here when you need us. Best wishes. - Tierra@GEAppliances
We're so very sorry you continue to have issues with your chimney hood. This is certainly not the experience we want for you! If your model is only 6 months old, rest assured, it comes with a one year warranty. Please take full advantage of your warranty and schedule a service appointment. You can schedule an appointment with a GE Appliances technician by calling 1-800-432-2737 or schedule online at https://www.geappliances.com/ge/service-and-support/service.htm
We're always here when you need us. Best wishes. - Tierra@GEAppliances
Written by a customer while visiting geappliances.com
Customer Rating
5
Very Sleek
on September 30, 2023
Posted by: Mpretkus
from Las Vegas,NV
Not only does it look sleek, but it works fantastic. First time owning a hood. Now I get the hype.
Features
5
Performance
5
Quality
5
Value
5
Response from geappliances.comBy MichaelBatGEA, MichaelBatGEA, October 4, 2023
Hello there,
We’re thrilled that you’ve been impressed by your gorgeous new hood; the sensational stainless-steel finish looks absolutely fabulous in any kitchen, and we’re so happy to hear you’ve been enjoying it so far. We really love how easy this model is to install, and the optional remote means you can operate it from anywhere in the room. We truly appreciate you choosing GE Appliances, and please know we’re here should you ever need assistance. -MichaelB@GEAppliances
We’re thrilled that you’ve been impressed by your gorgeous new hood; the sensational stainless-steel finish looks absolutely fabulous in any kitchen, and we’re so happy to hear you’ve been enjoying it so far. We really love how easy this model is to install, and the optional remote means you can operate it from anywhere in the room. We truly appreciate you choosing GE Appliances, and please know we’re here should you ever need assistance. -MichaelB@GEAppliances
Written by a customer while visiting geappliances.com
Customer Rating
1
Lights shorted out
on October 23, 2023
Posted by: Hthr D
Both lights burnt out on same day. I replaced the bulbs and when I turned the power back on one of the bulbs popped and now the other side is not working. There is a burnt wire. I would expect for the cost that this would have lasted longer. We have had the unit 2 years.
Response from geappliances.comBy Charlie, GE_Appliances, October 24, 2023
Hello,
We appreciate you taking a moment to get in touch and leave a review. We're sorry to hear that your vent hood light burnt the wire.
Your feedback is extremely important to us as we consistently strive to better our products. For the best assistance with this, we definitely recommend scheduling an appointment with our factory service and repair team by calling 1-800-432-2737, or by visiting https://www.geappliances.com/ge/service-and-support/service.htm
Let us know if we can ever be of assistance and we’ll be happy to help.
-Charlie@GEAppliances
We appreciate you taking a moment to get in touch and leave a review. We're sorry to hear that your vent hood light burnt the wire.
Your feedback is extremely important to us as we consistently strive to better our products. For the best assistance with this, we definitely recommend scheduling an appointment with our factory service and repair team by calling 1-800-432-2737, or by visiting https://www.geappliances.com/ge/service-and-support/service.htm
Let us know if we can ever be of assistance and we’ll be happy to help.
-Charlie@GEAppliances
Written by a customer while visiting geappliances.com