Customer reviews from geappliances.com
GE - 36 inches - Convertible - Wall Range Hood - Slate
Average customer rating
4.2
(270 Reviews)
Rating breakdown 270 reviews
5 Stars
164
4 Stars
50
3 Stars
15
2 Stars
16
1 Star
25
81%of customers recommend this product.
(
191 out of
236)
Customer Reviews for GE - 36 inches - Convertible - Wall Range Hood - Slate
Customer Rating
2
Poor quality
on August 2, 2022
Posted by: smills7
from Maine
Not terrible really, but two things wrong with it. First of all, the little screws they supply for the top of the chimney are the cheapest crap. Strip out immediately when you try to use them. The other issue is the vent slots in the bottom section of the chimney. These vent slots are for people who choose the self venting option. On a good unit, these slots are in the top section so you can face them down and hide them when you are venting outside. This unit you don't have this option so the venting shows through the side of the chimney. I have painted the duct in the past when this happens, but it's not perfect. Also, the instructions are horrible.
Quality
2
Response from geappliances.comBy Shayla@GEA, GE_appliances, August 9, 2022
Hello - Thank you for taking the time to write a review. We're sorry to hear you are not pleased with the quality of this model. We understand how disappointing it is for a new purchase not to exceed your expectations, and we truly apologize. We strive to provide the best quality for our consumers and will be sure to provide your feedback to our design team as your insights are very valuable to us.
Thank you for choosing GE Appliances for your kitchen needs. We are confident you will enjoy this hood for many years. If you have any questions or concerns, please get in touch with us as we're always glad to help. Best wishes. -Shayla@GEA
Thank you for choosing GE Appliances for your kitchen needs. We are confident you will enjoy this hood for many years. If you have any questions or concerns, please get in touch with us as we're always glad to help. Best wishes. -Shayla@GEA
Written by a customer while visiting geappliances.com
Customer Rating
5
Simple and Effective
on August 3, 2022
Posted by: Derek Z
from Denver, CO
While we haven't owned this product very long, the hood has been very easy to use and clean. The settings are simple and effective.
I would recommend this to a friend!
Features
4
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
Great Design
on August 13, 2022
Posted by: Anonymous
from Myrtle Beach, SC
The look is perfect for my house. I didn’t realize how awesome it was until I noticed it one day and thought how great it looked.
I would recommend this to a friend!
Features
4
Performance
5
Quality
5
Value
4
Written by a customer while visiting geappliances.com
Customer Rating
5
Excellent Product
on September 1, 2022
Posted by: GLF123
from South Carolina
Love the performance and quietness of this hood. Only downside, it does show fingerprints if touched.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
2
Product was damaged
on September 3, 2022
Posted by: Nick9898
from Morgan Hill, Ca
Item that was in box was dented in multiple areas with some of the plastic covering already missing. We were on a time crunch and had to use it anyway but has visible flaws around the corners.
No, I would not recommend this to a friend.
Features
3
Performance
3
Quality
3
Value
1
Response from geappliances.comBy Mike@GEA, GE Appliances, September 20, 2022
Hey there,
Thank you so much for taking the time to write your review. We're terribly sorry to hear about the cosmetic damage to your new vent hood and understand how much of an eyesore that can be. Your comments are important to us and we'll make sure to pass this along to our development team for future products. Please let us know if there's anything you need. Mike@GEA
Thank you so much for taking the time to write your review. We're terribly sorry to hear about the cosmetic damage to your new vent hood and understand how much of an eyesore that can be. Your comments are important to us and we'll make sure to pass this along to our development team for future products. Please let us know if there's anything you need. Mike@GEA
Written by a customer while visiting geappliances.com
Customer Rating
5
Sleek clean lines and works great!
on September 11, 2022
Posted by: daly15
from John’s island SC
I love this vent hood! It looks great in my new all white kitchen.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
Good vent hood
on September 19, 2022
Posted by: Ljones27
This does a better job than any other hood we have ever had, the powerboost option is also a nice feature.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
1
New one and they have to change blower
on September 28, 2022
Posted by: Dontbuyever
from Denver,CO
It is worse hood I have experienced, motor was replaced within one week of installation
No, I would not recommend this to a friend.
Features
1
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Tierra@GEA, GEA, September 29, 2022
Hi,
Thank you for your honesty and feedback. We're so very sorry that you haven't had the best experience with your hood. We appreciate you choosing GE Appliances and your satisfaction is important to us. We're glad you were able to have it fixed and we will check into this appliance.
Thank you again and have a great day. -Tierra@GEA
Thank you for your honesty and feedback. We're so very sorry that you haven't had the best experience with your hood. We appreciate you choosing GE Appliances and your satisfaction is important to us. We're glad you were able to have it fixed and we will check into this appliance.
Thank you again and have a great day. -Tierra@GEA
Written by a customer while visiting geappliances.com