Customer reviews from whirlpool.com
Whirlpool - Duet 4.3 Cu. Ft. 12-Cycle High-Efficiency Steam Front-Loading Washer - Chrome Shadow
Average customer rating
4.7
(760 Reviews)
Rating breakdown 760 reviews
5 Stars
577
4 Stars
147
3 Stars
21
2 Stars
7
1 Star
8
96%of customers recommend this product.
(
712 out of
741)
Customer Reviews for Whirlpool - Duet 4.3 Cu. Ft. 12-Cycle High-Efficiency Steam Front-Loading Washer - Chrome Shadow
Customer Rating
5
My First Front Load Washer
on October 28, 2013
Posted by: McWasher
from Canton, MI
This washer was the 2nd one I have ever purchased. My first one is still running, but gave to my parents. I have owned this washer 3/4 of a year and it has worked well. I am hoping I am saving water and electricity with this washer. It also seems more gentle on clothes than my vertical agitator washer. I also like the fact that I can wash a queen size comforter in the washer. The controls of the washer are straight forward. I m very pleased with the washer. The true test will be how long the washer lasts. I picked this model because the motor directly drives the washer so there should be less parts to break and it should be more reliable.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
1
Not what I had hoped for in a high end washer
on April 8, 2013
Posted by: Mike8371
from Undisclosed
Hope it last longer than the 1st one I bought (bearing went bad after 2 years)
No, I would not recommend this to a friend.
Written by a customer while visiting whirlpool.com
Customer Rating
5
Relialibility of Whirlpool
on September 16, 2013
Posted by: Steve9894
from Undisclosed
After 30 years it was time to replace the Whirlpool Imperial washer. We were very impressed how quiet the "Duet" ran and with all of it"s features. Having a front loading washer makes it so much easier to remove wet laundry and transfer to the dryer. We have recommended our friends to seriously consider looking into the Whirlpool product line.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
3
Just okay.
on November 5, 2013
Posted by: Anonymous
from Ottawa, Ohio
The washer takes super long time to wash and spin. (At least 59 minutes for a regular load) The clothes are just damp when the wash cycle is complete so, therefore it cuts down on drying time. You can only use HE detergents, which I wasn't used to. Scared to use fabric softener for fear it will clog the drum. The clothes are quite wrinkled when dry. I don't know if this is from the washing process or the dryer. The washer is too high and too wide for me to use the cupboard above it anymore. The wash and dry feature for a small load didn't dry too well.
No, I would not recommend this to a friend.
Written by a customer while visiting whirlpool.com
Customer Rating
2
Dissapointed
on August 12, 2013
Posted by: dirtyclothes101
from Undisclosed
I had such high hopes for this washer but it does not clean the clothes. My sons baseball clothes need two washings with a long soak before. Wishing for my old front loader that used 1/4 of the laundry detergent and got the clothes really clean.
No, I would not recommend this to a friend.
Written by a customer while visiting whirlpool.com
Customer Rating
5
the touch buttons are great
on July 29, 2013
Posted by: Just
from Undisclosed
I love my new machine. I had front loader before that lasted 21yrs and I hope this will also last that long if not longer.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
4
The good and the coulda been better...
on April 20, 2013
Posted by: KB2008
from Undisclosed
Generally, I love my new Whirpool washer and dryer...and the sounds they make are so much more pleasant than my really old mis-matched laundry pair. But that doesn't mean that I have absolutely no recommendations and things that I could really use that are missing. There is no way to adjust, especially decrease, the size of a load of wash to influence water consumption. I hate how long most loads take, so i tend to use the normal (still long) or quick wash, but I would really like to have the option of tinkering with the times and temps of other loads. I probably will never use the other kinds of loads with just two of us creating dirty laundry. Also, I can't figure out where to put liquid Lysol, something I use on occasion if one of us has a cold/illness. I love how dry the clothes and towels are after the spin. At least the dryer has a few more, though not enough, changeable settings.And I have already influenced my sister-in-law and brother-in-law to buy the same set.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
4
Holds a lot
on May 1, 2014
Posted by: SusieN
from Utah
This washer seems to get clothes clean. Something I didn't think I would use is the delay start but I use it all the time now. Only thing I don't like is how long it takes.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com