Customer reviews from whirlpool.com
Whirlpool - Duet 4.3 Cu. Ft. 12-Cycle High-Efficiency Steam Front-Loading Washer - Chrome Shadow
Average customer rating
4.7
(760 Reviews)
Rating breakdown 760 reviews
5 Stars
577
4 Stars
147
3 Stars
21
2 Stars
7
1 Star
8
96%of customers recommend this product.
(
712 out of
741)
Customer Reviews for Whirlpool - Duet 4.3 Cu. Ft. 12-Cycle High-Efficiency Steam Front-Loading Washer - Chrome Shadow
Customer Rating
5
Love ease of use
on March 29, 2014
Posted by: Paynek76
from Queen Creek, AZ
I've never owned a model like this but so far it's proven to be a great product. I have not had any problems and love the fact that I can wash and dry my big comforters in my home, I used to have to make a trip to the laundromat...no fun
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5
AWESOME WASHER
on May 3, 2014
Posted by: Anonymous
from KISSIMMEE,FL
THIS WASHER IS ABSOLUTELY THE BEST. IT CLEANS VERY WELL, FAST AND EFFICIENT. VERY QUIET TOO. LOVE IT!!!!!!
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5
Really like this washer
on October 28, 2013
Posted by: Aptos123
from Aptos, CA
We're a family of 4 and create a lot of laundry. This washer is working great for us - can do big loads, gets the clothes nicely clean, and it's super easy to use (we have trained the kids and they're now doing their own laundry - most of the time). So far, so good - highly recommended. Looking forward to many more years of use.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
1
Problematic Unit, poor experience with factory service
on April 25, 2013
Posted by: oceannavigator1
from Undisclosed
Having read the other review of the machine, I felt that it was a good unit. On paper , the wash has alot to offer. Unfortunately, our particular washer has been plagued with issues. It seems that it cannot wash a small load of towels, it has difficulty balancing the load for the spin cycle, and will get caught up in a repeated cycle of "sensing/adjusting" the load. it can take up to 3 hours to wash 3 bath towels. Factory service replaced the mother board since that couldn't figure out root cause. The repair did not fix the problem, but did create a new problem in that the Precision Dispense detergent system is not consuming soap. we have had to re-wash numerous loads over again adding detergent manually. 3 service calls so far have not fixed the dispensing problem, all in we had 5 service calls (5 days of time off from work) with not resulting value. We will have day # 6 next week.I wanted to share this experience so that people get the pros and cons of this particular product. We are very disappointed, and regret our purchase.
No, I would not recommend this to a friend.
Written by a customer while visiting whirlpool.com
Customer Rating
4
Energy efficiency and water temperature options
on May 14, 2014
Posted by: melissa888
from Oceano, CA, United States
I have been using my new 4.3 cu ft Duet Steam Front Load Washer for 6 months. The energy efficiency of the front loader is important to me as I work for an energy efficiency company. Clothes, sheets, towels seem quite clean. I am pleased with the low moisture content (compared with my very old top loader) at the end of the spin cycle. It is fairly quiet, the noises it does make are different than my old top loader. I usually use the "Normal" setting, because it allows cool water temperature option.I use HE powdered detergent, and use the recommended amount. But I notice that sometimes not all the powder gets dissolved in dispenser. I plan to try liquid detergent.Important: I keep a dry clean rag to wipe dry the inside glass door and the rubber seal around the door. I actually pull out the lip and dry down inside. I really don't want mold to get started in there. I always leave the door open unless the washer is in use.Overall, I love this machine!
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5
Good Product.
on April 24, 2013
Posted by: RDGERUNNER
from Undisclosed
This washer holds a lot of clothes, it does a great job of cleaning them, and it is nice looking. It does have cons. It is very expensive. It is heavy, in spin mode it vibrates pretty bad and im worried it could damage the floor. Overall it is a great washing machine. If it last a long enough time I will but another like it or its upgrade.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5
Fantastic Washer
on March 27, 2014
Posted by: Mike54
from Rome,GA
This washer blows my mind. When it is washing you don't see hardly any water. Just wet clothes rolling around. It spins super fast and when it's done it rolls the load around and loosens it up for you. No more tugging and pulling to get the clothes out. Clothes come out super clean. Sanitize and allergen cycles are nice. Long cycles but worth the wait. It even has a self cleaning cycle.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
4
really happy with this washer, just a few things I would cha
on December 24, 2013
Posted by: Anonymous
from Michigan
when you lean against it every goes crazy, soap drip
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com