Customer reviews from lg.com
LG - 65" Class (64-1/2" Diag.) - LED - 2160p - Smart - 4K Ultra HD TV
Average customer rating
4.4 out of 5
4.4
(73 Reviews)
Open Ratings Snapshot
Rating breakdown 73 reviews
5 Stars
47
4 Stars
18
3 Stars
1
2 Stars
3
1 Star
4
89%of customers recommend this product. 
(
65 out of 73
)
Best Buy Privacy Policy
Customer Reviews for LG - 65" Class (64-1/2" Diag.) - LED - 2160p - Smart - 4K Ultra HD TV
Customer Rating
5 out of 5
5
Awesome TV!
on September 22, 2017
Posted by: Bookem1964
from South Lyon, MI, United States
[This review was collected as part of a promotion.] Picture is great. Inputs are sufficient. Only problem is the Smart part of the TV. Apps do not work well, crash a lot. Internet access (web browsing) is abysmal.
Pros: Quality
I would recommend this to a friend!
Quality
5 out of 5
5
Features
2 out of 5
2
Value
5 out of 5
5
Written by a customer while visiting lg.com
Customer Rating
4 out of 5
4
good but
on November 26, 2017
Posted by: Millhouse04
from Marietta, GA, United States
[This review was collected as part of a promotion.] Why does a TV this size not have a PIP mode? other than that it is a good TV
Pros: Performance, Quality
I would recommend this to a friend!
Quality
5 out of 5
5
Features
1 out of 5
1
Value
4 out of 5
4
Written by a customer while visiting lg.com
Customer Rating
5 out of 5
5
Great quality!
on November 28, 2017
Posted by: Ted DiCorpo
from Florida, United States
We own a state of the art 64" smart TV, 42" TV, refrigerator (door in door), gas double oven and micro wave. What more can I say, our purchases speak for themselves. ......."LIFE'S GOOD"
Pros: Performance
I would recommend this to a friend!
Quality
5 out of 5
5
Features
5 out of 5
5
Value
4 out of 5
4
Written by a customer while visiting lg.com
Customer Rating
5 out of 5
5
Extremely Pleased
on July 3, 2018
Posted by: Appreciated Mom
from Overland Park, Kansas
Verified Purchase:Yes
[This review was collected as part of a promotion.] I purchased this television three and a half years ago to update our family room and allow my tech savvy adult children the capability of expanding our family entertainment during their visits. They have been thrilled with the update and the quality of its many features, while I am pleasantly surprised by how user friendly it has been. This was a great choice. I continue to be extremely pleased.
Pros: Style/Design, ease of use, Features/Settings, Performance, Quality
I would recommend this to a friend!
Quality
5 out of 5
5
Features
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting lg.com
Customer Rating
1 out of 5
1
Horrible tv
on January 24, 2019
Posted by: Ken12476
from Lincoln Nebraska
[This review was collected as part of a promotion.] The apps are real glitchy so it sounds like my speakers are blown
No, I would not recommend this to a friend.
Quality
1 out of 5
1
Features
1 out of 5
1
Value
1 out of 5
1
Response from lg.comBy BHSocial Media January 25, 2019
I hate to hear that you are having so many issues with your television. Not having a working television can interrupt your relaxation. I would love to look into your case and help you find a solution. If we can do anything to assist, please contact us on the phone at 1-800-243-0000, online on Facebook https://www.facebook.com/LGUSSupport , or Twitter @LGUSSupport. We look forward to hearing from you. ^BH
Written by a customer while visiting lg.com
Customer Rating
1 out of 5
1
HULU?!
on September 15, 2019
Posted by: Kmmm
from MA
This 65’ “smart” TV no longer supports Hulu? Why?
No, I would not recommend this to a friend.
Quality
1 out of 5
1
Features
1 out of 5
1
Value
1 out of 5
1
Response from lg.comBy ChrisCustomer ServiceSeptember 16, 2019
This was a decision made by Hulu to no longer support some models of TV's with webOS below 3.0. We apologize for the inconvenience this has caused.
Written by a customer while visiting lg.com
Customer Rating
4 out of 5
4
We love this TV. We have 3 LG TVs
on December 14, 2019
Posted by: Neen413
from Tampa
[This review was collected as part of a promotion.] We’ve had this for quite a while. No issues. I am trying to figure out if it supports Bluetooth headphones?
I would recommend this to a friend!
Quality
4 out of 5
4
Features
4 out of 5
4
Value
4 out of 5
4
Written by a customer while visiting lg.com
Customer Rating
4 out of 5
4
Wonderful Picture
on January 4, 2020
Posted by: Me at home
from Laurel, MD
Verified Purchase:Yes
[This review was collected as part of a promotion.] We’ve had it for a couple of years and are very happy with it.
Pros: Style/Design, ease of use, Performance, Quality
I would recommend this to a friend!
Quality
5 out of 5
5
Features
4 out of 5
4
Value
4 out of 5
4
Written by a customer while visiting lg.com
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