Customer reviews from lg.com
LG - 65" Class (64-1/2" Diag.) - LED - 2160p - Smart - 4K Ultra HD TV
Average customer rating
4.4 out of 5
4.4
(73 Reviews)
Open Ratings Snapshot
Rating breakdown 73 reviews
5 Stars
47
4 Stars
18
3 Stars
1
2 Stars
3
1 Star
4
89%of customers recommend this product. 
(
65 out of 73
)
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Customer Reviews for LG - 65" Class (64-1/2" Diag.) - LED - 2160p - Smart - 4K Ultra HD TV
Customer Rating
5 out of 5
5
Best Television for the Best Price
on March 30, 2015
Posted by: pencass
from Florida
Rarely do you find the best product and get a great price too, but this television is the exception. This TV has a great picture and loaded with all the features anyone could want. Streaming movies from your computer using Plex and LG Smart Share or the Internet app from your LG TV is seamless with 5 gigahertz wireless. This is one my favorites things on this TV I can stream movies from any source and watch without the interuption of 'buffering'. LG has great picture quality especially when watching BlueRay. This LG is very easy to setup and use. We compared this TV with more expensive brands of the same or similar quality and found the only difference was the price. We highly recommend this LG Television to anyone in the market for a new television.
Pros: Performance, easy to use, Features/Settings, Quality
I would recommend this to a friend!
Quality
5 out of 5
5
Features
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting lg.com
Customer Rating
3 out of 5
3
Some hits and misses
on September 22, 2015
Posted by: ghent360
from Orange County, CA, United States
The design of the TV is stunning - thin bezel, slick stand. The picture quality is so so - the set has some background uniformity issues - common to edge lit sets. The menus are well organized and very fast. I love the home media playback features.
The 4k features are hit and miss Amazon mostly does not play the content in UHD even though I have 100MBps internet connection. YouTube also does not play content in 4k. The set definitely does not like HEVC encoded material over the home media (UPnP) link either.
Another odd issue is that although the set has bluetooth radio it refuses to link to anything that is not made by LG - real shame that one.
Overall it is not a bad set, but it is not "top of the line" by any means.
Pros: Style/Design, easy to use
No, I would not recommend this to a friend.
Quality
4 out of 5
4
Features
3 out of 5
3
Value
5 out of 5
5
Written by a customer while visiting lg.com
Customer Rating
1 out of 5
1
Nice tv
on September 23, 2017
Posted by: I do not now
from White, GA, United States
I have had this tv almost 3 years, warranty went out and half the screen went out. Cost more to fix than to buy a new one.
Pros: Quality, easy to use
No, I would not recommend this to a friend.
Quality
4 out of 5
4
Features
4 out of 5
4
Value
4 out of 5
4
Written by a customer while visiting lg.com
Customer Rating
5 out of 5
5
Great TV, Great Price, Beautiful on the wall!
on December 13, 2017
Posted by: chaseandrews
from Woodstock, GA
[This review was collected as part of a promotion.] I bought this TV after going on a trip abroad and filming everything in 4K. I wanted to be able to watch it in its full glory. We have been impressed with the quality, picture, and elegance from this TV. We had the family over to view the trip video after the edit was completed. Overall we have been very happy with it. Also, glad that there are more and more 4K additions coming to be used with the TV.
Pros: Style/Design, Performance, Quality
I would recommend this to a friend!
Quality
5 out of 5
5
Features
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting lg.com
Customer Rating
4 out of 5
4
Good purchase
on September 4, 2014
Posted by: Debbie
from Lexington, KY
Bought this TV for my husband who is legally blind. He really enjoys the picture, however, the sound quality is disappointing. Didn't know I would need to purchase a "sound bar" to get quality sound. Otherwise, very pleased.
I would recommend this to a friend!
Quality
4 out of 5
4
Features
4 out of 5
4
Value
4 out of 5
4
Written by a customer while visiting lg.com
Customer Rating
2 out of 5
2
The latest FW update was bad
on August 7, 2015
Posted by: KishoreKarthikeyan
from Arizona, USA
With the latest FW update, lot of problems started happening.
1. Cannot see the resolution information for Netflix or amazon streaming
2. Youtube streaming never goes beyond 720p
3. Amazon app keeps crashing or losing Audio.
4. 4K streaming does not seem to be working and I have no way of knowing if its displaying at 4K since resolution information is missing.
5. Miracast/WIDI does not work properly.
6. Turning TV OFF/ON causes SMPLINK (HDMI CEC) to Amazon FireTV to turn off. you have to power cycle the FireTV stick to get back SMPLINK feature.
Please fix these ASAP
No, I would not recommend this to a friend.
Written by a customer while visiting lg.com
Customer Rating
5 out of 5
5
Great TV
on November 26, 2014
Posted by: DDwayne
from Lakewood, WA, USA
This TV has so many great features and I really love the picture quality. Great Buy and good price.Overall it the best purchase that I have made.
Pros: Performance, easy to use, Features/Settings, Quality
I would recommend this to a friend!
Quality
5 out of 5
5
Features
5 out of 5
5
Value
4 out of 5
4
Written by a customer while visiting lg.com
Customer Rating
5 out of 5
5
Very happy with this TV
on January 3, 2015
Posted by: D.
from Florida
The TV is great, no complaints about picture quality. We have a sound system so voice is also good. I am having trouble connecting my smart phone and getting into Sirius XM, keeps telling me password is incorrect. The online help for LG is not friendly, you have to keep re-entering your product info every time you look at different topics. The help area for Smart TV's should be better defined.
I would recommend this to a friend!
Quality
5 out of 5
5
Features
4 out of 5
4
Value
5 out of 5
5
Written by a customer while visiting lg.com
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