Customer reviews from kitchenaid.com
KitchenAid - Architect Series II 30" Self-Cleaning Slide-In Gas Range - White
Average customer rating
4.3
(178 Reviews)
Rating breakdown 178 reviews
5 Stars
106
4 Stars
45
3 Stars
10
2 Stars
6
1 Star
11
85%of customers recommend this product.
(
144 out of
169)
Customer Reviews for KitchenAid - Architect Series II 30" Self-Cleaning Slide-In Gas Range - White
Customer Rating
5
Easy to clean
on May 29, 2020
Posted by: Ginnie62
from Wayne. Nj
[This review was collected as part of a promotion.] I purchased my range 3 weeks ago. I am in love with it. The best oven i have ever owned. Bakes very evenly
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
3
nice range, poor quality grills
on March 8, 2021
Posted by: Cracked Grillz
from Pefferlaw ON
[This review was collected as part of a promotion.] I was excited to get this almost new oven/grill with my home, but the cast iron grills are cracked. Replacement grills come in different finishes on either one side or the other and appear to already be discontinued. Very dissapointed in serviceability and lack of support from the parts end of things.
No, I would not recommend this to a friend.
Response from kitchenaid.comBy THOMPA16, CA SOCIAL CARE , March 12, 2021
Hello, Cracked Grillz!
We are so very sorry to hear about the unfortunate experience you have had with your Kitchenaid gas range. Thank you for taking the time to reach out to us about the problems you have had with the grills arriving cracked. We understand that it is indeed disappointing to have an appliance fail to meet your needs and expectations, and we sincerely apologize for that happening to you! You are a valued Kitchenaid customer and we are ready and willing to help you! Please email us at canadasocial@kitchenaid.com with the model number, serial number, your best contact number, and review ID 243212513
We look forward to hearing from you and hope you have a fantastic day! Thank you, - Andrea
We are so very sorry to hear about the unfortunate experience you have had with your Kitchenaid gas range. Thank you for taking the time to reach out to us about the problems you have had with the grills arriving cracked. We understand that it is indeed disappointing to have an appliance fail to meet your needs and expectations, and we sincerely apologize for that happening to you! You are a valued Kitchenaid customer and we are ready and willing to help you! Please email us at canadasocial@kitchenaid.com with the model number, serial number, your best contact number, and review ID 243212513
We look forward to hearing from you and hope you have a fantastic day! Thank you, - Andrea
Written by a customer while visiting kitchenaid.com